6 Best Pipedrive Alternatives for Small Businesses

Pipedrive is one of the best tools for small business owners that need to manage their day-to-day operations and sales pipeline. If you’re considering a new software, we’ve got your back with this list of 6 great alternatives!

The “hubspot” is a free platform that provides small business owners with marketing and sales tools. The hubspot has some of the best features for small businesses, but it can be difficult to navigate. If you are looking for another option, these are the 6 best alternatives for pipedrive alternatives.

Because of its price, sales-focused features, and 24/7 customer service, Pipedrive is one of the finest alternatives for a small company CRM system. However, certain popular features and capabilities are missing, such as a free plan, sophisticated customization choices, and predictive scoring. To determine the best Pipedrive replacement, we looked at a number of leading suppliers and took into account the most important characteristics for small companies.

For small enterprises, these are the best six Pipedrive alternatives:

• HubSpot is the best Pipedrive replacement for marketing purposes.
• Zoho CRM is a CRM system with inventory management capabilities that is recommended for enterprises.
• Freshsales: For businesses looking for a Pipedrive alternative with a powerful built-in dialer, Freshsales is the way to go.
• Sell with Zendesk is a great option for companies looking for a CRM that is mobile-friendly.
• Insightly: For businesses who need a CRM with strong project management capabilities.
• Salesforce: For firms searching for a Pipedrive competitor with sophisticated CRM capabilities like partner management, Salesforce is a great choice.

Here are some additional Pipedrive options to explore if you’re searching for something more specific:

HubSpot is the best free Pipedrive alternative for email marketing in general.

HubSpot

4.87 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• 1 million contacts and enterprises are supported by the free plan.
• It has a simple and straightforward user interface.
• Lead generating tools such as smart forms and chat are included.

What Isn’t There

• The free tier has limited support choices.
• Upgrades to plans might be costly.
• There are no sophisticated project management or operational CRM options available.

How does it stack up against Pipedrive?

• Pipedrive does not have a free plan, unlike HubSpot does.
• Its paid plans cost more than Pipedrive’s.
• There are no limitless contacts, special fields, or email templates available.
• Only the most costly tier has 24/7 support.
• Customization and customisation possibilities are more extensive than Pipedrive.
• Pipedrive’s reporting and customization options are more complicated.

Pipedrive has more cost-effective options, limitless contacts, and a simpler user interface than HubSpot. It does not, however, provide a free option, customized dashboards, or sophisticated personalizations like HubSpot. The chat and email marketing services of Pipedrive are also available as add-ons or at higher levels. HubSpot, on the other hand, provides them for free, as well as ad management, landing pages, quotations, and a phone dialer.

A Quick Look at HubSpot’s Pricing*

• Free: Can be used by an infinite number of people.
• HubSpot for Startups: Monthly fees range from $40 to $89
• The Marketing Hub costs $45 per month.
• Starts at $45 per month for Sales Hub.
• Starts at $45 per month for the Service Hub.
• CMS Hub: Monthly fees range from $23 to $1,200.
• Free for connecting HubSpot with third-party applications is the Operations Hub. Paid plans start at $45 per month.
• The CRM Suite costs $45 per month.
• 14-day free trial

*Based on a yearly billing cycle. Subscriptions are also available on a monthly basis for a little higher price.

Free Email Marketing Tools from HubSpot

HubSpot’s email template collection (Source: HubSpot)

HubSpot gives you access to a collection of email templates that are suited for every device, allowing you to tailor your email marketing approach. Customize the layout, call to action, and pictures in your selected template using its drag-and-drop editor. You may also change the colors and content to make the email campaign more consistent with your brand.

To guarantee that your emails effectively engage your contacts, you may utilize HubSpot’s A/B testing and analytics feature. A/B testing disclose information such as how and when your contacts engage with your emails, the most popular subject lines, and which calls to action result in more sales. You may utilize this data to customise your nurturing routes and improve your conversion rates by optimizing your email messages.

Go to HubSpot.com to learn more.

With Inventory Management, Zoho CRM is the best Pipedrive alternative.

Zoho CRM

4.39 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• Customer service is offered through a variety of ways.
• Has the ability to manage inventories
• Feeds, chat, groups, and product management tools allow for extensive team communication.

What Isn’t There

• There are no advanced pipeline modification options available.
• Three users are allowed on the free plan.
• Only top-tier plans include prediction, artificial intelligence (AI), and territorial management features.

How does it stack up against Pipedrive?

• There is a free plan for up to three users using Zoho CRM.
• Lower-tier plans are more costly, whereas enterprise-level plans are less expensive.
• Has sales, marketing, customer service, and inventory management features.
• Artificial intelligence (AI) is only accessible in the most expensive plans.
• Customer service is not available 24 hours a day, seven days a week, and it is not free.

Pipedrive is simple to set up, understand, and use, and it is sales-focused. All of its plans include calendar sync, contact sync, email integration, and customisable reports. Zoho CRM, on the other hand, provides capabilities for sales, marketing, customer service, and inventory management. Learning a larger range of tools takes a few days, but there are detailed lessons and instructions available. Pipedrive has a free package that allows up to three users, although Zoho CRM does.

A Quick Look at Zoho CRM Pricing*

• Three users are supported for free.
• Bigin for Small Business costs $7 per month per user.
• Standard: $14 per month per user
• Professional: $23 per month for each user
• Enterprise: $40 per month for each user
• Ultimate: $52 per month per user
• Zoho CRM Plus costs $57 per month per user.
• 15 to 30 day free trial of premium plans

*Based on a yearly billing cycle. Subscriptions are also available on a monthly basis for a little higher price.

Inventory Management Modules in Zoho CRM

Using Zoho CRM to create an inventory template (Source: Zoho CRM)

With inventory modules for Products, Price Books, Sales Quotes, Sales Orders, Invoices, Vendors, and Purchase Orders, Zoho CRM helps you manage your presales and post-sales accounts. When you finish a transaction, you may use these modules to produce and configure subforms, invoices, and sales orders. The Professional, Ultimate, and Enterprise plans all have this capability.

Go to the Zoho CRM website.

Freshsales: The Best Pipedrive Alternative With a Dialer Built-In

Freshsales

4.12 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• Phone built-in Dialer is included in all plans.
• Features such as robust lead scoring and territorial management
• Fields, pipelines, and processes are all very customisable.

What Isn’t There

• Account management is not available under the permanently free beginning plan.
• Only a few third-party connectors are available.
• Doesn’t support an infinite number of contacts (up to 5,000 per month)

How does it stack up against Pipedrive?

• Provides a free plan with an unlimited number of users.
• Lower-tier plans are more costly.
• Enterprise plans are comparable in price, however Customer-for-Life cloud is more costly.
• All options include a built-in dialer as well as additional features like as voicemail and conference.
• More choices for personalization
• Although help is not available around the clock, all plans offer free phone support.

Both Pipedrive and Freshsales include in-built phone dialers. Pipedrive’s calling services, on the other hand, are only accessible in higher-tier subscriptions. Freshsales’ dialer comes included with all of its services and includes features including voicemail, conference conversations, and the ability to purchase local and toll-free numbers. Lead scoring, sales sequences, and free phone assistance across all tiers are further Freshsales features that Pipedrive does not provide.

A Quick Look at Freshsales Pricing*

• Free Forever: Can be used by an endless number of people.
• $15 per month per user growth
• Pro: $39 per month, per user
• Enterprise: $69 per month for each user

*Based on a yearly billing cycle. Subscriptions are also available on a monthly basis for a little higher price.

Built-in Phone Dialer by Freshsales Freshdesk Contact Center is the software that powers this website.

The built-in phone dialer in Freshsales (Source: Freshsales)

Freshsales’ built-in phone, which is powered by Freshdesk Contact Center, enables you to conduct outgoing calls without incurring any extra setup fees. Call masking, call forwarding, and virtual hold are among the extra functions available. It also offers a Bring Your Own Carrier (BYOC) feature, which allows you to utilize numbers from an external carrier while still benefiting from the CRM’s built-in dialer.

Freshsales is a great place to start.

Sell with Zendesk: The Best Pipedrive Alternative for Mobile

Sell with Zendesk

3.62 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• Apps for mobile devices that are robust
• Pre-built reports are included.
• Provides a number of automation tools.

What Isn’t There

• There is no free plan available.
• Tools for generating leads are not free.
• Productivity features are limited.

How does it stack up against Pipedrive?

• Lower-tier plans are more costly, although the enterprise plan is the same price as the lower-tier plans.
• Provides an Elite plan that has more customization possibilities than the corporate plan.
• Higher-tier plans incorporate lead generating.
• Customer service is offered via a self-serve site that includes alternatives for a help desk, live chat, and community assistance.

Like Pipedrive, Sell with Zendesk There is no free plan available. and is easy to learn and use. However, Pipedrive is a better fit for smaller teams because of its simplicity, while Sell with Zendesk is better able to cater to mid-sized and larger businesses because of its expanded enterprise-level offerings. In addition, lead generation is included in Sell with Zendesk’s higher-tier plans, but this feature is available in Pipedrive as an add-on.

Sell with Zendesk Pricing at a Glance*

• Sell Team for $19 per month per user
• Sell Professional for $49 per month per user
• Sell Enterprise for $99 per month per user.
• Sell Elite for $199 per month per user.
• Ranges from $27 to $81 per user, each month for Reach (lead generating add-on).
• 14-day free trial

*Based on a yearly billing cycle. Subscriptions are also available on a monthly basis for a little higher price.

Sell with Zendesk Mobile CRM

Sell with Zendesk’s mobile app allows you to manage leads, contacts, and deals wherever you are (Source: Sell with Zendesk)

Sell with Zendesk’s mobile app supports offline access and syncs with the web whenever there is an internet connection. Its geolocation feature helps you locate nearby prospects or customers, obtain directions to a meeting, and log client visits. You can also use the app to track in-person visits and verify if the lead or contact’s saved address matches their current location.

Visit Sell with Zendesk

Insightly: Project Management’s Best Pipedrive Alternative

Insightly

3.51 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• Track your progress using this tool.
• Automation of work processes
• Google Workspace, Gmail, Xero, and QuickBooks third-party integration

What Isn’t There

• Two users are allowed on the free plan.
• The learning curve is steep.
• Additional charges apply for phone integration and advanced support.

How does it stack up against Pipedrive?

• Provides a free plan for up to two people.
• The cost of a premium plan begins at a higher level.
• Has features for project management
• Email and a knowledge base are the standard forms of customer service; no live chat is available.

Outside sales, Pipedrive is a visual CRM application that lacks sophisticated contact information and project monitoring. Insightly, on the other hand, collects information about your contacts and shows you how they are related to your network. It also enables you to keep track of projects, assign particular responsibilities to individuals of your team, and establish a deadline for each opportunity.

The availability of support services is another distinction between the two CRM platforms. Insightly’s basic assistance comprises email and a knowledge base, whereas Pipedrive provides 24/7 chat and email help. Insightly’s priority assistance, which includes an onboarding program, training, and seminars, is now available for a fee.

A Quick Look at Insightful Pricing*

• Supports up to two users for free.
• Plus, each user pays $29 each month.
• Professional: $49 per month for each user
• Enterprise: $99 per month for each user
• 14-day free trial of premium plans
• Plans for customer service and support range from $1,500 to $10,000 per year.

*Based on a yearly billing cycle. Subscriptions are also available on a monthly basis for a little higher price.

Insightly Project Management & Delivery

The project activity panel on Insightly (Source: Insightly)

The built-in project management and delivery tools of Insightly make it easy to convert winning opportunities into projects without sacrificing any information. It also allows you to use pipelines to monitor milestones, arrange projects, and manage work processes that aren’t related to sales, such as onboarding, event planning, recruiting, and website administration. To guarantee on-time delivery, you may also link Insightly with other platforms like Trello and Slack.

Take a look at Insightly.

For Partner Management, Salesforce is the best Pipedrive alternative.

Salesforce

3.18 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• All contact data and sales possibilities are available to users.
• With Outlook’s desktop client, it has the most extensive integration.
• It has a lot of lessons and setup directions.

What Isn’t There

• There is no free plan available.
• The learning curve is steep. and complicated setup
• Only higher levels have access to advanced assistance.

How does it stack up against Pipedrive?

• Plans are more costly, but they come with more features.
• Setup is more difficult and takes weeks to perfect.
• Has capabilities for managing opportunities and accounts.
• Only higher-tier plans provide 24/7 assistance; phone help is available.

Pipedrive falls behind Salesforce in terms of feature inclusions since it concentrates only on sales, while Salesforce also offers marketing and customer care. Salesforce offers a broad range of features, tools, customizations, and connectors that are critical to your company’s success. Higher-level Salesforce tiers, on the other hand, are significantly more costly, more difficult to master, and provide fewer free support alternatives.

Salesforce Essentials is a scaled-down version of Salesforce’s set of products that costs $25 per user, per month*. This is a ready-to-use CRM system designed for small enterprises with sales teams of ten or less individuals. With its lead and opportunity tracking tools, it focuses on assisting you in better connecting with consumers.

A Quick Look at Salesforce Pricing*

• Sales Cloud: Prices range from $25 to $300 per month, depending on the number of users.
• Service Cloud: Prices range from $25 to $300 per month, depending on the number of users.
• Sales + Service: Monthly fees range from $25 to $325 per user.
• Monthly Pardot Growth: $1,250 (up to 10,000 contacts)
• 14-day free trial

*Based on a yearly billing cycle. Subscriptions are also available on a monthly basis for a little higher price.

Salesforce Partner & Channel Management

The opportunity management tab in Salesforce Essentials (Source: Salesforce Essentials)

Partner Relationship Management (PRM) software from Salesforce’s Sales Cloud allows you to customize your onboarding, recruiting, and sales processes. It may be used to collaborate on marketing campaigns, personalize partners’ access to information, create incentive programs, and exchange data from any source.

Visit Salesforce.com to learn more.

How Did We Decide on the Best Pipedrive Alternatives for Small Businesses?

The finest Pipedrive replacement should feature a straightforward user interface. It should also have a comprehensive feature set, a mobile CRM, and good customer service.

HubSpot is the best overall Pipedrive alternative, according to our research, since it provides the most substantial value in terms of cost, core CRM functionality, simplicity of use, and expert ratings.

The tabs below provide further information about how we chose the best company account management software:

40% of the overall score

The expenses per user were examined, as well as any upfront expenditures such as CRM modifications, onboarding, and maintenance fees. To evaluate the greatest value for your money, we took into account the availability of a free plan and a monthly subscription option.

20% of the overall score

We looked at the whole CRM feature set, which included customized workflows, reporting, and analytics. One of our primary determining considerations was the strength of its contact management skills. We also looked at whether or not a mobile app was available, as well as third-party integrations.

15% of the overall score

The finest Pipedrive alternatives should be simple to comprehend and operate, with a user-friendly interface. Each item on this list was rated based on how simple it is to set up and use.

15% of the overall score

Alternative CRM systems to Pipedrive that provide 24/7 customer care through phone, live chat, and email are preferred by business owners. In this post, we evaluated each platform to determine how well they provide assistance and support to their customers.

10% of the overall score

We looked at customer reviews on credible websites to see how happy their clients are. We also made a list of the most frequent difficulties that users encountered. We examined the characteristics that stood out, their value for money, and their popularity in addition to internet reviews to narrow down the top selections.

*Percentages based on total score

The “insightly crm” is a cloud-based CRM that can be used by small businesses to manage their sales, marketing and customer service. The software has a free plan with limited features. There are also paid plans available for $39/month or $299/year.

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