6 Best RingCentral Alternatives for 2022

A new year calls for a fresh start and with that comes the opportunity to have all your business needs handled by one provider. If you’re looking to make an online switch, here are 6 of the best RingCentral alternatives from our list so far.

The “ringcentral competitors 2022” is a list of 6 best alternatives to the popular RingCentral. The list includes names like Twilio, Zendesk, and Freshdesk.

RingCentral is unquestionably one of the top corporate phone systems as a voice-over-internet-protocol (VoIP) provider with significant unified communications (UC) capabilities including voicemail-to-text, video conferencing, and team messaging. RingCentral, on the other hand, has a slew of viable rivals that promise cheaper prices, more powerful artificial intelligence, or more feature flexibility. We’ll go through the greatest RingCentral alternatives in this article so you can choose the best one for your company.

Here are the five top RingCentral alternatives, as well as one honorable mention, based on our research:

• Nextiva is the best RingCentral alternative since it features a four-tiered plan structure, supports VoIP and unified communications (UC), and is less expensive than RingCentral.
• Dialpad is the ideal alternative for organizations looking to use artificial intelligence (AI) to analyze client sentiment and connect them with the best potential agent.
• 8: The best international calling option to RingCentral—call hundreds of countries at low metered prices and enjoy unlimited calling to 47 international destinations.
• Go to the Connect page. is the best option for firms that want lengthier meetings with a larger number of participants.
• Vonage is the best RingCentral alternative for organizations who desire the freedom to add services as needed and a per-user fee that drops as the number of customers increases.
• Grasshopper: We’d want to give you an honorable mention. When you require a simple company phone system with few unified communications functions, the RingCentral solution is ideal.

Nextiva is the best RingCentral alternative overall.

Nextiva

4.51 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• For scalability, there are four plan levels.
• A large number of integrations are available.
• Lines may be removed and added on demand, increasing scalability even further.

What Isn’t There

• Subscriptions to higher-tier plans are required for extensive integrations.
• Audio and video conferencing are not included with the Essentials package.
• Only the Enterprise and above tiers provide unlimited video conferencing and call recording.

How Does It Measure Up to RingCentral?

• Nextiva, like RingCentral, offers four levels, which is helpful for growing enterprises.
• Features of Nextiva pricing that is identical to RingCentral, as you can see in our international calling cost chart.
• Nextiva’s video conferencing capacity (250 people) is greater than RingCentral’s (200).
• The unique Call Pop feature on Nextiva provides fast information about each caller.

When comparing RingCentral and Nextiva, you’ll see that they both provide VoIP and UC services, as well as four different subscription levels. Most businesses will have no issue choosing a package that meets their requirements and covers all elements of company communications. Still, when you consider how effectively Nextiva works for developing organizations in particular, it truly shines.

This is partly due to the fact that Nextiva’s volume discounts are more attractive than RingCentral’s. For example, if you have one to four users on Nextiva’s Essential plan, you’ll pay $24 per month per user (on an annual plan). With 100 users, price is dramatically reduced to $18 per month per user. RingCentral’s per-user cost does not drop as the number of users increases. Discounts like this help you keep expenses down as your company expands.

In addition to scalability, Nextiva provides larger video conferencing guest numbers. Video conferences may have up to 250 people if you subscribe to the second-tier Professional Plan, which is 50 more than RingCentral. Also, Nextiva’s service level agreement (SLA) guarantees 99.999 percent uptime, which is on par with RingCentral’s and just slightly below Dialpad’s 100 percent uptime promise.

A Quick Look at Nextiva’s Pricing*

• Unlimited audio and video chatting, as well as Google and Outlook interfaces, are included in the Essential Plan, which costs $21.95 per user each month.
• Professional Plan: $25.95 a month per user for Call Pop with up to 250 contacts, unlimited conference calls with up to 40 participants, and unlimited video conferencing with up to 250 participants.
• Unlimited phone and video conferencing, unlimited Call Pop, and unlimited video call and conference records are included in the Enterprise Plan, which costs $35.95 per user per month.
• Automated surveys and customer journey data are included in the Ultimate Plan, which costs $65.95 per user every month.

*Prices are based on a five-to-nine-user yearly payment plan. If you pay yearly, the price per user drops even more as you add additional users.

Features of Nextiva

(Image courtesy of Nextiva)

• Contact Pop: This conversation center technology provides operators with consumer information before to (or during) the call, shortening call times and enhancing the entire customer experience. From the Enterprise tier onwards, you get infinite pops.
• Connectors: Starting with the Essential Plan, third-party integrations for Microsoft Outlook and Google Contacts are available. Integrations like Salesforce, Zendesk, HubSpot, and Microsoft Dynamics become accessible as you go through the tiers, much like RingCentral.
• Multi-level auto-attendant: Available in the Professional Plan and above for more control over how calls are routed, resulting in increased efficiency and reduced transfer time.

Go to Nextiva to learn more.

Dialpad: The Best Artificial Intelligence RingCentral Alternative

Dialpad

4.47 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• Every client interaction is enhanced with the Voice Intelligence (Vi) suite, which incorporates artificial intelligence (AI).
• Essential business capabilities like as channels and keyword search are included in this team messaging platform.
• At the Enterprise level, there is a 100 percent uptime guarantee.

What Isn’t There

• The analytics suite should be better.
• Pricing for the enterprise tier isn’t made public.
• Extensions are only accessible to those who have reached the top tier.

How Does It Measure Up to RingCentral?

• Dialpad is substantially less expensive than RingCentral, which begins at $19.99 per month.
• Dialpad’s basic subscription includes integrations; for sophisticated RingCentral connections, you’ll need to upgrade to a higher tier.
• Dialpad allows you to connect to more complex servers and data centers.
• Most RingCentral reports aren’t accessible without upgrading to the Standard or, for select reports, the Premium tier; however, reporting is given at no extra cost via the Analytics page.

Dialpad has been one of the major suppliers of artificial intelligence adoption over the last several years (AI). Their Voice Intelligence (Vi) is intended to help consumers interact with them. It boosts agent performance and creates a wider picture from each encounter by combining natural language processing and machine learning.

Vi is there “before, during, and after every call,” according to Dialpad. This implies that your agents will be given relevant information before a call, trained throughout the conversation, and asked to contribute to the client data when the call is over. Dialpad has just acquired Kare Knowledgeware, an AI platform that will be used to enhance client experiences even further.

There are AI possibilities in RingCentral for things like sentiment analysis, but these are done via third-party applications like Theta Lake and Velvetech. Simply said, they aren’t nearly as sophisticated as Dialpad’s AI functions.

Dialpad is also much less expensive than RingCentral, which begins at $19.99 a month per user. Dialpad’s standard account is $15 per user per month, and you have access to various connectors right once, including those for Google Workspace and Office 365. In this Dialpad vs RingCentral comparison, you can learn more about how these two rivals compare.

A Quick Look at Dialpad Pricing*

• Standard Plan: $15 per month per user for as little as one license.
• Pro Plan: $25 per user, per month for more than three licenses, including local numbers in over 50 countries and Salesforce connectivity
• If you need more than 100 licenses, please contact Dialpad.

*Pricing is based on an annual payment plan, however monthly paying is also an option.

Features of the Dialpad

(Image courtesy of Dialpad)

• Voice Intelligence (Vi): When implemented throughout a firm, agents may deliver better customer service, increase revenue, and save contact time by bringing up previous experiences to prepare for future talks.
• When operators are unavailable, IVR menus route calls more effectively, reducing call transfers and getting consumer calls to where they need to be promptly.
• Connectors: Dialpad, like RingCentral and Nextiva, offers a choice of productivity-enhancing integrations, beginning with Google Workspace and Office 365 at the entry level.

Dialpad is a great place to start.

8: The Best RingCentral International Calling Alternative

8×8

4.44 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• International calling to 47 countries is unlimited.
• All tiers are HIPAA-compliant.
• Every tier has team messaging.

What Isn’t There

• When compared to the desktop version, the mobile app lacks a few functions.
• There are fewer third-party connectors than with other providers.
• Higher-plan levels come with a slew of costs.

How Does It Measure Up to RingCentral?

• RingCentral’s 15-day free trial is just 15 days long, so you’ll have to wait a month to see whether it’s right for you.
• Despite the fact that RingCentral has more plan alternatives, you’ll generally spend less per month with 808.
• RingCentral’s standard tier contains an auto-attendant, but you’ll have to subscribe to the second tier to receive it.
• With its unmetered international calling zones, 8 enjoys greater unrestricted calling outside of the United States and Canada.

Even small businesses are growing more global nowadays, which is why many need a VoIP service that offers low-cost international calling. 808 offers unlimited calling plans in 47 countries, allowing you to communicate with colleagues and clients in other countries without paying high charges.

The United Kingdom, Ireland, China, Brazil, Hungary, Israel, and Poland are among the nations that provide unlimited international calling. RingCentral offers a variety of international calling plans. However, as we noted in our RingCentral versus 88% post, you will still be charged international charges, which you may avoid by dialing 88% to call 47 countries.

8 is also a highly competitive RingCentral alternative in terms of call management. Call monitoring capabilities such as contact barge and whisper are also available, which are beneficial for most firms with call centers and customer-facing employees. Furthermore, regardless of plan, 88 is entirely HIPAA-compliant for enterprises that handle sensitive patient data.

88% Pricing in a Nutshell*

• Unlimited domestic calls, unlimited chat, and audio and video conferencing with up to 100 people are included in the Express Plan, which costs $12 per user per month.
• X2 Plan: $24 per month per user, including unlimited calls in 14 countries, Salesforce integration, and video and audio conferencing.
• X4 Plan: $44 per user, per month, includes unlimited calling in 47 countries as well as agent monitoring tools such as call whisper and call barge.

*Pricing is based on an annual payment plan, however monthly paying is also an option.

88% of the features

(Reference: 88)

• HD audio and video: High-definition audio and video allows teams to interact more readily, resulting in more efficient work and a better customer experience.
• Integrations: Integrations with Salesforce, Microsoft Teams, HubSpot, Zoho, and others are available straight out of the box, similar to RingCentral, to help your team be more productive.
• Mix-and-match plans: To improve communication and team cooperation, mix and match plans to develop a perfect plan for your company’s requirements. Because RingCentral plans are less flexible, if you want a feature that is only accessible on a higher tier, you will have to upgrade.

Visit 8×8

Go to the Connect page.: The Best RingCentral Meetings Alternative

Go to the Connect page.

3.96 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• One year of recording storage is included in the plans.
• It’s really user-friendly and simple to use.
• A diverse set of business-friendly call-handling features

What Isn’t There

• Go to the Connect page.’s SLA of 99.99% equates to 52 minutes of yearly downtime
• There are only 69 integrations.
• Audio call quality is mediocre.

How Does It Measure Up to RingCentral?

• Like Nextiva, Go to the Connect page. has a 250-participant cap on video conferences, 50 more attendees than RingCentral
• Meetings held on Go to the Connect page. have unlimited durations; RingCentral’s are limited to 24 hours
• Go to the Connect page. users above the Standard tier are granted free calling to more than 50 countries; RingCentral users pay international calling rates
• Go to the Connect page.’s dial plan editor makes it easier to set up IVR submenus; RingCentral requires more steps and doesn’t have a drag-and-drop interface

One of the most significant advantages of subscribing to one of the most popular and finest business phone systems is that unified communications services are often included. RingCentral offers high-quality video conferencing as well as limitless recording storage. Still, with RingCentral, meeting time is restricted to 24 hours, and video conferences are limited to 200 people.

Go to the Connect page., which is part of LogMeIn’s GoTo suite of software, has a more robust conferencing setup with no duration limits and accommodates 250 attendees. Also, with Go to the Connect page., you’re able to view 25 video feeds at a time. This is significantly more than the 16 you can view at a time on RingCentral.

Like 8×8, international calling is easy with Go to the Connect page.. Unlimited calling is available in more than 50 countries. Still, despite having slightly more unmetered options, you simply have more countries to dial at fairly inexpensive rates using 8×8, even including Antarctica.

Go to the Connect page. is also known for its ease of use. As we covered in our article on Go to the Connect page. vs RingCentral, app functionality is very intuitive, and it’s easy to video conference, text, send team messages, or call directly from the mobile application.

Go to the Connect page. Pricing at a Glance*

• Basic Plan: $19 per month per user for smart call routing, local, toll-free, and vanity numbers.
• Standard Plan: $23 a month per user, includes unlimited auto-attendant greetings, 1,000 toll-free minutes, and unlimited meetings for up to 150 people.
• Premium Plan: $36 per user, per month, includes free international calling to over 50 countries, 5,000 toll-free minutes, and an unlimited meeting time for up to 250 people.

*Pricing is based on an annual payment for 11 to 20 users.

Go to the Connect page. Features

(Source: Go to the Connect page.)

• Customizable dial plans: Use a drag-and-drop method to configure things like hours and holidays, so that calls are routed effectively, according to your company requirements.
• International calling: At the Standard and Premium tier, calling to more than 52 countries is included. This is not quite as much as the RingCentral Global Office Unlimited plan, but if you are calling only within these 52 countries, Go to the Connect page. is a good option to consider.
• Team messaging is a simple, straightforward method for team members to interact and remain in touch.

Visit Go to the Connect page.

Vonage: The Most Flexible RingCentral Alternative

Vonage

3.34 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• As a virtual phone system, the Starting Plan is useful.
• There are over 50 VoIP phone features to choose from.
• A single extension may support up to three phones.

What Isn’t There

• For tech assistance, Vonage costs $9.99 per month.
• A monthly cost is charged by Vonage for adding a toll-free number.
• Phone help is available Monday through Friday from 8 a.m. to 12 a.m., and on weekends from 9 a.m. to 9 p.m.

How Does It Measure Up to RingCentral?

• Vonage’s call switching is a little quicker than RingCentral’s.
• Team messaging is comparable to what RingCentral has to offer.
• Both provide unlimited calls to the United States and Canada, while Vonage also has unlimited calls to Mexico.
• Integrations are accessible on Vonage’s entry-level service, but only on RingCentral’s higher levels.

Because of its versatility, Vonage Business Cloud stands out as a good RingCentral option by default. More than 50 VoIP services are available to all subscribers, including click-to-dial, team chat, and music-on-hold. Vonage’s service structure is also rather unusual. The lowest tier package, for example, is more akin to a standard virtual phone provider, whereas the higher levels provide unified communications.

This is especially helpful for small firms who want to expand in the future. Start with Vonage’s Mobile plan’s unlimited calling and SMS messaging capabilities, then as your business grows, upgrade one tier to receive unlimited meetings for 100 users and valuable business tools like CRM integration and IP phone functionality.

Vonage also offers a 99.999 percent uptime SLA, ensuring that you don’t waste time on the phone. In this RingCentral vs Vonage comparison, learn more about how it compares with RingCentral.

A Quick Look at Vonage’s Pricing*

• Unlimited calling and SMS messaging in the United States, Canada, and Mexico for $17.99 per user, per month
• Premium Plan: $27.99 per user, per month, including limitless CRM integrations and video conferencing with up to 100 participants.
• Call groups, visual voicemail, and 15 hours of on-demand call recording are included in the Advanced Plan, which costs $37.99 per user each month.

*Pricing is based on a group of 5 to 20 people.

Features of Vonage

(Image courtesy of Vonage)

• Joining video conferences, team chats, and exchanging files is straightforward for all team members with access to the Vonage app.
• Vonage Assistance PLUS powered by SolutoTM: For $9.99 per user, each month, you may add extra technical support to your Vonage account. This covers hardware setup, third-party integrations, and any technical difficulties your team may have.
• Uptime guarantee: Vonage, like RingCentral, offers a 99.999 percent uptime guarantee.

Visit Vonage for more information.

Grasshopper receives an honorable mention for Virtual Phone.

Grasshopper

What We Enjoy

• For solopreneurs, a standard set of calling features is essential.
• Pricing that is both competitive and scalable
• Faxing over the internet is simple and quick.

What Isn’t There

• There are no international calls available.
• There are few to no UC features.
• Collaboration within the team is restricted.

How Does It Measure Up to RingCentral?

• Grasshopper is much simpler to understand than RingCentral due to its streamlined design.
• RingCentral is more expensive than Grasshopper.
• Without the added UC capabilities of RingCentral, Grasshopper is aimed for easier corporate communication.

Grasshopper is a virtual phone system that works effectively for many small companies, even though it isn’t exactly a commercial VoIP service. Grasshopper focuses only on phone-based corporate communication, unlike RingCentral and others that provide UC in addition to telephony functions. As a result, since it is a different sort of solution than other RingCentral alternatives, it didn’t do as well based on our criteria. Read the Grasshopper vs. RingCentral head-to-head comparison for additional information.

However, not every firm, particularly a small one or a solopreneur, need UC features. With business calling capabilities like online faxing, call transfers, and extensive reporting, Grasshopper makes things simple. When your company gets calls, call blasting is also possible, which allows up to 15 lines to ring at the same time. In addition, unlike RingCentral and Nextiva, the basic tier includes three extensions.

A Quick Look at Grasshopper Pricing*

• $26 per month for a solo account with up to three extensions
• $44 per month with up to six extensions as a partner
• $80 per month for a small business with limitless extensions

*Pricing is based on a yearly billing cycle.

Grasshopper Characteristics

(Grasshopper, Grasshopper, Grasshopper, Grasshopper,

• Virtual phone numbers: With the Solo plan, you get one virtual phone number by default, three with the Partner plan, and six with the Small Business plan.
• Ruby Receptionist: For those in need of a virtual receptionist, Grasshopper has a collaboration with Ruby Receptionist, and Grasshopper members enjoy a 35 percent discount.
• International calling: Grasshopper uses a per-minute charging system for international calls. There are also customizable options available if your company makes a lot of overseas calls.

Pay a visit to Grasshopper.

How We Decided on the Best RingCentral Substitutes

During our study, we identified a number of RingCentral rivals that provide a diverse set of services that most organizations find appealing. Cost, generic characteristics that all users need, unique and sophisticated features that may be valuable for diverse enterprises, popularity, and simplicity of use were all factors considered.

Nextiva has shown to be the most viable RingCentral alternative. Not only does Nextiva offer the same amount of scaling plans as the competition, but it also delivers on important selling factors including integrations, international and local calling choices, and video conferencing. It also provides unique features such as Call Pop, which assists operators in being prepared for each consumer, and is less expensive than RingCentral.

Go to Nextiva to learn more.

The following is a summary of how we compared the top RingCentral alternatives:

25%

Features that are advanced or niche

25% of the overall score

Cost is a major deciding element in almost every firm. When comparing RingCentral alternatives, we looked at which ones provide free trials, how many plans are available, monthly cost, and if yearly pricing savings are available.

30% of the overall score

Meeting recording, team chat with features like presence, analytics, calling and text (aka short message service, or SMS) services, and call routing technologies like interactive voice response (IVR) and auto-attendant are all standard features for any VoIP/UC provider.

25% of the overall score

While specialty features aren’t required for every firm, they do benefit many. We investigated platforms with mobile and desktop applications, international calling, high definition (HD) video conferencing, and desk phone support for the purposes of this guide.

20% of the overall score

When comparing RingCentral software options, popularity and simplicity of use are crucial. We looked at user and expert evaluations, value for money, and how each supplier rates overall for features in addition to our own direct experience with the items.

*Percentages based on total score

Conclusion

Most companies need a solid and trustworthy VoIP service, and although RingCentral is one of the finest on the market, it may not be perfect for every company. There are various RingCentral rivals on the market that offer excellent local and international calling, full UC features, and superior AI, as well as integration capabilities and calling features comparable to RingCentral.

The “ringcentral vs nextiva” is a comparison of the two companies. RingCentral was released in 2006 and Nextiva was released in 2008. The two companies have different features, but are similar in many ways.

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