7 Best Virtual Assistant Companies

A virtual assistant is a software that helps you manage your day-to-day activities on the web. They help with tasks like scheduling emails, sending texts, making reservations and even translating text into foreign languages.

Companies that provide virtual assistants (VAs) help you streamline your business operations by providing remote administrative and business support resources. They let you outsource a variety of activities, ranging from website maintenance to appointment scheduling, to online employees, who can frequently do these jobs more effectively than you could.

How Did We Pick the Best Virtual Assistant Firms?

Because they provide a range of typical outsourced services, such as administrative help, writing, website administration, and basic office support, the virtual assistant firms we evaluate below are ideal for small businesses. A few provide extra services such as website development, search engine optimization (SEO), and phone answering. Some are headquartered in the United States, while others are located abroad and are less costly.

We evaluated all of the virtual assistant firms we looked at using the following criteria:

• Price: Hourly prices are low and fair, with no additional costs.
• Reviews: Services that have received high marks from both corporate customers and their own employees.
• Payment choices include those that enable you to get a discount by paying in advance or those that allow you to pay as you go, just paying for the services you utilize.
• Services that offer English-speaking assistance are known as English-speaking services.
• Dedicated assistants: Services that can match you with a devoted resource, or services that can provide you with a dedicated resource.
• Companies that enable you to pay for task-based work are known as task-based work companies.
• Account management: You’ll have a dedicated account manager who will oversee your assignments and make sure you’re happy with the job your VAs do.
• Secure transactions with your business accounts while utilizing your corporate credit card info, as well as password and login protection.

Because it delivers all of the services listed above and gives a money-back guarantee, we suggest Timeetc as the top virtual assistant company overall among the virtual assistant businesses we investigated. Time etc. has been in operation since 2007, which is much longer than the majority of the other suppliers. It provides affordable assistants in the United States and the United Kingdom, as well as the option to employ task-based or devoted assistants for the same low monthly cost.

Timeetc

Time etc is the greatest overall option since it has virtual assistants (VAs) all across the United States and can match you with one that works in any time zone that fits your schedule and area. Its price is on the cheaper end of the virtual assistant businesses we looked at in the United States. It allows you to test out your first job for free to see how it works before committing. A virtual assistant with a local accent may offer immediate credibility if you’re attempting to fake it before you make it. While Time etc. may not provide full 24-hour coverage like MyTasker, it gets close.

Pricing

Time etc’s hourly rates vary from $21 to $25, with no startup costs. It offers virtual assistant services in packages that start at $250 per month and include a dedicated virtual assistant. The more hours you choose, the less each of those hours will cost. Unlimited tasks, a dedicated assistant, premium support, unlimited users, and a money-back guarantee are included in all subscriptions. Furthermore, any hours you don’t utilize in a month are carried over to the following payment cycle.

Features

Time etc. offers virtual assistant services in a variety of areas, including administrative and organizational assistance. In addition, they assist with research, writing, social media, marketing, and the sales staff. Time etc. provides a one-of-a-kind service in addition to your own virtual assistant. If you have a task that is outside your VA’s skill set, Time etc enables you to collaborate with another VA on a task-by-task basis who has those precise abilities. The greatest thing is that your task-based VA gets paid at the same rate as your dedicated VA for the hours she works.

Time etc has a Chrome extension that allows you to call assistance with a single click, a mobile app for on-the-go help, and branded email that makes your VA’s communications seem like they’re coming from your office. This is beneficial if you have them represent you while dealing with customers or employees.

Do you need someone to translate a paper into French by this afternoon? Time, among other things, has you covered. If you’re like the small company owners we spoke with for this story, you’re undoubtedly already thinking of ways to put this service to use.

Services

Time etc offers five main services: administration and organizing, writing, marketing, social media, and researching and selling. Its services are unique in that you may already have a devoted assistant who handles administrative duties but need a few hours of social media work. Any of these jobs may be added together to make up the number of hours you’ve paid for.

Time etc. offers virtual assistant assistance in a variety of fields.

Consider the scenario when someone gives you an essential Adobe Illustrator file that you need to modify right away. The only issue is that neither you nor your helper possesses Adobe Illustrator, and even if you did, neither of you understands how to use it. You’ll have a VA proficient in Illustrator updating the file for you after a few clicks on Time etc.

Cons

Timeetc is more costly than employing local employees or outsourcing to another country. Let’s face it: a business that hires college-educated virtual assistants in the United States will never be able to compete with companies like MyTasker, which hires VAs from other countries and has cheaper overhead. However, when you consider that you’re getting college grads that can handle a wide range of jobs, Time etc is really very cheap.

User Feedback

On third-party review sites, Time etc receives five out of five stars. What’s more remarkable is that its workers rate it as a wonderful place to work with a strong five-star rating. Business customers like the pricing, reaction speed, and quality of the assistants with whom they deal. EAHelp (now Belay) and MyTasker were both founded in 2012, while Time etc was founded in 2007. Its virtual assistant service concept is clearly working.

Task Molly

We suggest Task Molly as the best virtual assistant for project management because it provides project management and software knowledge in addition to regular administrative assistance and excellent aid with customer care, sales, and marketing. In fact, you can hire them as project and information technology (IT) consultants, which other services like Time and others do not provide. Of course, it’s more expensive than the other virtual assistant services we looked at.

You may assign customer and marketing support duties to a virtual assistant with Task Molly.

Pricing

Task Molly charges between $34 and $36 per hour, which is more than most other top virtual assistant services. It also provides bespoke packages, project management, and consulting services at stated rates. You sign up for a subscription that gives you a certain amount of hours per month, and you can utilize those hours to get assistance from several skilled team members, similar to Time etc. The only difference is that you lose those paid hours if you don’t utilize them.

Features

Task Molly, like Time etc., offers you a package of hours that you may use to do a wide range of business tasks, including technical activities like setting up and maintaining your software systems. Your virtual office team is how it refers to itself. It also includes tools, a dedicated account manager, and KPIs to demonstrate completed work.

Services

Task Molly offers experience in areas such as data entry, accounting, recruitment, travel planning, email, and schedule management, in addition to basic back-office administrative support services.

It also provides capabilities to manage vendor relationships, assist with recruiting and hiring, and offer project management and consulting services. Task etc. and many other virtual assistants do not provide such functions.

Cons

If you don’t utilize any of the hours you signed up for in a particular month, you’ll lose them. As a result, you may want to schedule events ahead of time to ensure that you get all of the hours you’re entitled to. You can’t sell or give away your unused hours to another user, but you may purchase a Task Molly service on someone else’s behalf. There is no charge if you decide to cancel. If you just want to test it for a month or two, this makes it risk-free.

User Feedback

On third-party review sites, Task Molly has a five-star rating. Users like how they can perform a wide range of activities, from generating invoices to installing software and preparing presentations.

MyTasker

MyTasker is a great option if you have a tight budget and/or just require assistance behind the scenes. Although somewhat more costly than other international alternatives, it is much less expensive than Time etc. or Task Molly, and MyTasker offers great customer ratings.

Why are we suggesting Time etc. as the best for small businesses instead of MyTasker, which provides such a fantastic service at such a cheap price? We would prefer to suggest assistants with a familiar accent and a better knowledge of local culture for client-facing duties in order to build stronger connections with clients.

You could use MyTasker as your main behind-the-scenes VA and just utilize Time etc for client-facing tasks like scheduling and lead qualification. For a charge, MyTasker provides dedicated assistant and task-based employees that you may choose by expertise. That’s not the case with Time Etc or Task Molly, which both enable you to submit skill-specific projects for free.

Pricing

MyTasker was the low-cost winner, charging $14 per hour for 10 hours per month, with prices falling to $7.50 per hour for their full-time virtual employee plan. It offers a good selection of choices. It costs $18 per hour with limitless availability if you select the pay-as-you-go option. It also offers website maintenance options that range from $73 per month to $720 per year. The following are a few of the price options.

Pricing

MyTasker, like Task Molly, does not allow you to roll over unused hours the way Time etc does. However, the pay-as-you-go option is a good way to avoid overpaying in a month when you don’t utilize all of your hours.

Features

MyTasker monitors its employees’ work at a physical location in Kolkata, India, using closed-circuit video cameras 24 hours a day, seven days a week. Unlike other virtual assistant services, which assign you to someone who may work remotely, your virtual assistant will be supervised and work in an office. It may offer you emergency backup assistance in the event that your allocated resource quits or becomes unwell, as well as finish projects that need various skill sets, such as administrative duties, IT activities, and graphic design.

Services

MyTasker provides administrative services like phone screening, appointment scheduling, spreadsheet creation, and even PDF creation. It may also assist you in managing your online business, converting files, and doing research. The following are the main service areas it supports:

• Booking trips, transcribing, and maintaining company and customer data.
• Bookkeeping, forms, reporting, account management, and company planning.
• Social media, content, email marketing, SEO, and Google AdWords.
• Remote desktop assistance, technical email, and software setup and support.
• Website creation, upkeep, and testing, as well as shopping cart setup and testing

Cons

Despite the fact that MyTasker provides a broad range of services, most users said they only use it for administrative tasks, calendar management, email gatekeeping, and document editing. It doesn’t provide sales or customer service, but it excels in technical services such as spreadsheets and website management. Many of its English-speaking employees have a little accent that some customers in the United States may not like.

User Feedback

While it cannot promise that your personal assistant will be accessible 24 hours a day, it does provide 24/7 coverage and will assign you another assistant if your VA is unavailable. MyTasker may be a good match for you if you often wake up in the middle of the night with excellent ideas that need to be addressed right away. In addition, both customers and satisfied team members give MyTasker a strong four to five out of five star rating.

Uassist.Me

Uassist.Me is less expensive than other North American virtual assistant companies we looked at, and it comes with the added advantage of multilingual (English and Spanish) assistants who can assist your Spanish-speaking workers and customers. It’s ideal for translations, such as making brochures or PDFs available in Spanish or communicating with Spanish-speaking staff and consumers. It’s also a social media pro.

It can also handle tough jobs like collecting and dealing with non-English speaking customers in South America and other Spanish-language nations.

Pricing

Uassist.Me pricing is on the lower end of the spectrum, with rates ranging from $9 to $15 per hour depending on the service tier you choose. Its part-time category provides you with 20 hours of assistance each month. However, if you want a full-time assistant for less than the cost of hiring a full-time bilingual employee in the United States, its full-time assistant will cost you just $9 per hour, and you won’t have to worry about handling any of the associated human resources (HR) and benefits expenses.

All price options include monitoring of your virtual assistant as well as the provision of a fully equipped workstation with backup power. The Shared and Full-Time plans also include the ability to reach your assistant through a dedicated phone line, as well as a backup in case your assistant is unavailable.

Features

Uassist.Me, like MyTasker, offers employees in a specific geographic area, such as Florida or El Salvador. That implies they’re being watched over, and you can receive assistance if you need it. However, since you have a committed helper rather than task-based work like Task Molly or Time, etc., you are in a better position. As a result, you must first determine what kind of services you need, such as customer service or graphic design. You’ll be paired with someone who has those particular abilities.

Services

Uassist.Me primarily offer administrative support to help you manage your to-do list, such as arranging appointments and responding to client inquiries. Furthermore, with Spanish-speaking staff, it’s ideal for translations and assisting customers and employees who don’t speak English. Some of the services it provides are as follows:

• Reviewing your email and scheduling appointments are both important aspects of email and calendar management.
• Bookkeeping: Using software such as QuickBooks, enter data and generate reports.
• Making phone calls to customers and mailing invoices to clients are both parts of the collection process.
• Customer service: Assisting customers in answering their queries in both English and Spanish.
• Setting up your website, creating content, and tracking outcomes are all examples of technical development.
• Illustrations and document layout management are two aspects of graphic design.

Cons

Uassist.Me demands payment before assigning you an assistant, and unlike some other virtual assistant businesses, it does not offer task-based hours. In addition, unlike the other services, it monitors labor efforts by achievements rather than hours spent. However, for the price, it’s an excellent choice, particularly if you want the advantages of a multilingual assistant with a neutral American accent.

User Feedback

Uassist. Me, on the other hand, has only been existing since 2009. Despite this, it consistently receives five-star ratings from customers who appreciate the service and professionalism. Some reviewers under a tight deadline complained that the company’s assistants weren’t responsive enough, although they’re in the minority.

WERVAS

WERVAS is recommended for companies that need cheap task-based virtual assistant services, such as administrative duties, customer service, and marketing assistance, utilizing a conventional price model where you pay for a package or pay an hourly fee using a pay-as-you-go plan. Those packages are comparable to those offered by other suppliers, but they are much less expensive, and they include the option of a personal assistant.

In addition to VA services, WERVAS provides site development and SEO services.

WERVAS is unique in that it allows you to buy a bundle of task-based work for as little as $1 per job. WERVAS accepts such jobs 24 hours a day, 7 days a week. That’s ideal if you need help with minor administrative chores like email management, social media postings, or travel and appointment scheduling on a regular basis.

Pricing

WERVAS is priced on the cheaper end due to its offshore location, ranging from $5 to $12 per hour depending on the number of hours purchased. If you choose a package that includes 100 hours of service each month, you’ll pay just $5 per hour for dedicated assistance, which is much less than what you’d pay for a U.S.-based VA or employee.

Pricing

For companies that aren’t ready to commit to a certain number of hours per month, WERVAS provides the most affordable pay-as-you-go option at just $12 per hour. However, it offers a variety of price choices and allows you to stretch those hours out over longer periods of time, such as monthly or quarterly, while most other VA firms only provide monthly plans.

WERVAS also offers task-based plans, which start at $1 per task and are the most affordable of all the VA programs. You may purchase 100 jobs for $100 if each work takes your VA no more than five to ten minutes to accomplish. No other provider provides virtual assistants at such a low price. If you need to do a number of little activities, these task-based strategies provide a lot of flexibility.

Features

WERVAS is unusual in that it uses a task-based strategy to relieve you from minor, distracting chores such as scheduling appointments, reminders, trip planning, and slogging through emails and phone calls. It focuses on giving busy office workers and company owners a work-life balance while also handling personal chores like buying flowers, sending birthday cards, and searching for information online.

Services

WERVAS is a company that provides administrative and other services. It provides conventional virtual and personal assistant services, as well as administrative duties of various sorts. It also offers site development and search engine optimization services. For example, for $1,760 per month, you can employ a full-time web developer, or $18 per hour, you may engage someone to assist you with modification.

• Answering the phone and email, scheduling appointments, and generating help requests.
• Creating presentations and papers, as well as maintaining calendars.
• Data research, business analytics, and Excel data management.
• Managing all of your social media accounts, from Twitter to Pinterest
• IT support: Assisting you with the installation of hardware and software, as well as troubleshooting computer problems.

Cons

Although both WERVAS and MyTasker are located in India, there is a significant variation in how quickly their websites load, with WERVAS being slower than MyTasker. Furthermore, the amount of typographical and grammatical mistakes on its website may cause some concern.

As a result, it may be worthwhile to check out its free three-hour trial for two days to determine whether it offers the service you need. Furthermore, unlike most other VA programs, it does not allow for the rollover of wasted hours. It does, however, offer both unlimited and pay-as-you-go options, so you have a choice.

User Feedback

WERVAS consistently receives five out of five stars on third-party review sites, like most of the other virtual assistant service providers we’ve examined, although there are few reviews overall. It was really suggested to us by its users, who respect the service’s worth as well as its communication.

Belay

Belay may be a good fit for you if you’re picky about your employment selections or expect excellence from your assistant. Belay didn’t make the top of our list since it is more costly than the other VAs and doesn’t provide extra task-based assistants that you may select by expertise.

Belay sells their services by emphasizing how it may help you achieve your goals.

All of its VAs go through a six-week training program, are college-educated, and, most significantly, are executive assistants who work full-time. Belay also offers the most thorough screening procedure for finding a virtual assistant for you.

Pricing

Virtual assistants at Belay cost $35 to $44 per hour. Its price, however, is not available online. Although it is more costly than the others, Belay advertises its virtual assistants as real executive assistants, with many of them having worked in the field for years. All of Belay’s VAs have completed a six-week training program and are college graduates. Belay also charges a $495 start-up cost, something none of the others do.

Features

While Belay specializes in administrative support, its assistants are more like executive assistants than regular administrative assistants. Working with Belay is comparable to having a dedicated professional U.S.-based college-educated administrative assistant or executive admin that can be trusted to serve top-tier executives and their team, given its top-tier price and outstanding ratings.

Services

Belay offers virtual assistants that have undergone extensive training and can handle almost any administrative business job. Its three main areas of emphasis are as follows:

• Virtual assistants can help with almost any administrative job.
• Virtual bookkeepers are online assistants that may assist you with accounting chores.
• Virtual assistants that can help you manage your website are known as website experts.

Cons

Belay is the most costly of the internet providers, and its price isn’t readily available online. It also charges a starting fee, making it impossible to test out its services without making an initial investment. As a result, you’ll need to go through a procedure to figure out what you need to accomplish, and it’ll assign you a resource. In that sense, it’s similar to employing an administrative assistant yourself, except you pay a fixed rate rather than payroll, and you pay a starting fee rather than recruitment expenses.

User Feedback

Belay’s virtual assistant services business has received five out of five-star ratings, and it also has what every outsourced service wants: five-star reviews from its workers. As a result, your devoted helpers are more likely to stay with you.

Worldwide 101

If you’re searching for professional virtual assistant services in the United States or the United Kingdom from a business that guarantees your happiness, we suggest Worldwide 101. Worldwide 101 is ideal for multinational executives seeking a client-facing virtual assistant with at least ten years of expertise. It is, however, on the more expensive side.

Similar to Task Molly, Worldwide can offer your company trained, verified virtual assistants as well as marketing and project management specialists.

Pricing

Worldwide 101, like Belay, is a virtual assistant service that offers subscriptions ranging from $430 per month for 10 hours to $1,480 per month for 40 hours. You may, of course, sign up for additional hours, all the way up to full-time employment.

Features

Worldwide101 offers a subscription model that enables company owners to choose talent that is most suited to their requirements at a lesser cost than recruiting and hiring their own employees. Worldwide 101, on the other hand, recruits the personnel and manages its wages and benefits. The talent is then leased to your company for a monthly charge.

Because it is located in Europe and North America, it can often assist you in obtaining services that enable you to conduct business in those regions, such as if your company wishes to sell into Germany while also doing accounting in Canada.

Services

Worldwide 101 offers all of the typical virtual assistant services, such as general administration and customer service. However, since it works with a lot of startups, it may also assist with social media, marketing, and design. It can handle your incoming and outgoing calls, as well as utilize your software and assist your extended management team. If your dedicated resource is unavailable, it also offers backup assistance.

Cons

There are no services lacking from Worldwide 101 that a small company could need. Its price strategy, on the other hand, may put it out of reach for many small companies and/or startups. Web development, design, and other activities are not included in its hourly fee and must be paid for separately.

User Feedback

On third-party review sites, Worldwide is rated on par with Time etc., and Belay. It does, however, have the highest staff ratings of all the sites. It’s undeniable that the higher rates it charges companies are a result of the higher wages it pays its employees. These prices enable it to offer a fantastic remote working environment for its employees.

Final Thoughts

If you’re like most new small company owners, you probably spend the majority of your time doing boring chores rather than concentrating on the larger picture. A specialized virtual assistant can help you with the bulk of your tasks. However, don’t take our word for it; some businesses offer free trials or month-to-month commitments.

We suggest Time etc as the best of both worlds since most small company owners may benefit from both a dedicated virtual assistant and a task-based assistant. For one monthly fee, you may have a dedicated virtual assistant located in the United States to assist with regular chores, as well as access to an extensive network of assistants with a broad variety of expertise.