2022 Amazon Pay Review: Is It Right for Your Business?

Amazon pay is a payment service that allows people to make payments without having to use their credit card, bank account or any other traditional methods. Amazon Pay has been around for about 8 years and in the past year it’s seen an influx of new users as well as more places accepting it. It also offers some advantages over PayPal and Venmo which can be worth considering if you’re looking for alternatives

Amazon Pay is a new payment option for Amazon customers. It’s a digital wallet that allows users to pay for goods and services with the tap of their phone. The “disadvantages of amazon pay” are that it’s not accepted everywhere, and it has been met with mixed reviews.

2022 Amazon Pay Review: Is It Right for Your Business?

2022-Amazon-Pay-Review-Is-It-Right-for-Your-Business

Amazon Pay (formerly known as Amazon Payments) is a highly secure online payment processing technology that companies may integrate into their websites. Customers may use their Amazon account credentials to pay for purchases utilizing the Amazon Pay checkout option. You’ll pay flat-rate transaction costs for companies, with no setup or monthly expenses. Amazon Pay provides features that are tailored to online, mobile, and voice (Alexa) payments. Analytics reporting, recurring payments, pre-orders, and fraud protection are some of the other features available.

Visit Amazon Pay for further information. for further information. for further information.

When Should You Use Amazon Pay?

One of the most popular and successful online credit card processing choices is Amazon Pay. Because Amazon Pay may only be used by customers who have an Amazon account, it’s better to utilize it as a complement to your main merchant account.

Amazon Pay is particularly useful for:

  • Reduce cart abandonment: If ecommerce and online payment processing are vital to your company, Amazon Pay is a terrific addition to your checkout since it allows Amazon customers to pay without having to input all of their payment information.
  • Managing foreign payments: Amazon is a global payment processor with a large user base all over the globe. International payments may be subject to extra fees and taxes.
  • Nonprofit organizations: Amazon Pay provides lower pricing to eligible nonprofit organizations. This is a terrific approach to collect contributions without losing a lot of money in processing costs. Due to strong demand, however, this program is presently only offered via invitation.
  • Amazon Pay may be used to enable voice payments, allowing customers to purchase items from your website using their Alexa devices.

When to Use a Substitute

  • Retail credit card processing: If you need to handle in-person transactions at your shop or elsewhere, Amazon does not provide the tools you’ll require. Check out our list of the top retail credit card processors instead.
  • Merchant services that are all-in-one: Amazon Pay is primarily a payment service; if you want a full-service merchant account, you should search elsewhere. A list of the finest merchant services for small companies was compiled by us.
  • High-risk firms are not supported by Amazon Pay, which is fast to hold or freeze payments. You’ll need to apply for a specific high-risk merchant account if you operate a high-risk company.
Since the last time we updated:

Amazon Pay announced Checkout v2 in July 2021, which improves the checkout and customer experience significantly. The company also added a testing platform and APIs for suppliers to its developer tool Amazon Marketplace Web Service (formerly named Selling Partner API). We also look at Amazon Pay’s merchant terms and conditions, as well as its numerous processing costs.

Overview of Amazon Pay

Visit Amazon Pay for further information. for further information. for further information.

Amazon Payments, a flexible payment service created for Amazon consumers, was debuted in August 2007 as Amazon Pay. Checkout by Amazon (CBA) emerged from it, with capabilities that enabled retailers to incorporate Amazon as a checkout method option on their website, comparable to PayPal’s service. However, Pay With Amazon (later called Amazon Pay) was introduced in January 2018 to replace it, with updated capabilities such as hosted payment buttons, recurring payment processing, and APIs for customisation.

Filling out an online form on Amazon Pay’s website is the first step in setting up a merchant account. Local companies will require a US-based phone number, a credit card issued by a US-based bank, a US-based checking account, and a business taxpayer ID, EIN, or personal Social Security number to open an account.

However, you should be aware that merchant application approval may take up to 30 days, and all accounts are subject to a tiered reserve, which means that a percentage of your processing payments will be put away and retained by Amazon. Make sure you read the policy and ask any of your concerns in Amazon’s FAQs or seller central.

1648400925_492_2022-Amazon-Pay-Review-Is-It-Right-for-Your-Business

Create an Amazon Pay merchant account with your company details and start accepting payments in minutes. (Image courtesy of Amazon Pay)

Factors that Influence Amazon Pay

  • 2.9 percent + 30 cents for local internet transactions
  • Transaction charge for local Alexa purchases is 4% + 30 cents.
  • Fee for cross-border transactions: 3.9 percent–5% + 30 cents
  • Fees for chargebacks range from Chargeback fee: $0–$20 plus tax to $20 plus GST.
  • Processing cost for non-profits: 2.2 percent–3.2 percent + 30 cents
  • Reserve requirements are tiered depending on the proportion of payments completed over time or the total amount of all outstanding transaction disputes for the same time period.
  • Deposit turnaround time is three to five business days.

Amazon Pay Alternatives & Fees Comparison

Are you looking for the best deals? The payment processing rates you pay will depend on the size, kind, and average order value of your company. Read our guide to the cheapest credit card processing businesses to locate the most economical alternative and compare numerous processing rates.

Pricing on Amazon Pay

Amazon Pay provides a lower rate for charity organizations and levies a flat-rate processing cost plus a regular authorization fee of 30 cents per transaction. Whether you accept cross-border or local payments determines the processing charge.

Furthermore, the supplier provides a pay-as-you-go membership with no monthly or cancellation costs. However, since it does not provide volume discounts or bespoke rates, high-volume enterprises will find these transaction costs to be prohibitively expensive.

Amazon Covers Fees

If you wish to fight a chargeback for products protected by Amazon’s Payment Protection Policy, Amazon Pay does not charge a chargeback fee. Otherwise, challenging a claim will cost you $20, which is about usual for the industry ($15–$25).

It’s also worth noting that reserve restrictions apply to all Amazon Pay merchant accounts. This is done in order to reduce the risk of transaction disputes and claims. Reserves are often inconvenient for firms since they cut into cash flow, particularly if they are unexpected.

When operating with a standard merchant account, low-risk merchants are unlikely to have reserves; nevertheless, reserves are prevalent for high-risk firms and enterprises using aggregation or online processors like Amazon and PayPal.

Reserve Policy for Amazon Pay

*Order Defect Rate: the proportion of orders with unfavorable feedback.

When it comes to deposits, new Amazon Pay merchants will have to wait 14 days to receive cash from their first transactions. Deposits will take three to five business days to reach your bank account after this first hold.

Hardware for Amazon Pay

There is no hardware for Amazon Pay. There’s no need for hardware to manage in-person transactions, such as card readers and cash drawers, since it’s just for internet commerce. Amazon Pay is available on the desktop, mobile, and web.

Technical Requirements for Amazon Pay

Features of Amazon Pay

Terms of Contract and Merchant Agreement

Amazon’s customer agreement and rules may be found in their support center. You’ll discover generic merchant terms of service as well as regulations pertaining to the usage of certain Amazon items. The customer agreement, in particular, contains the basic terms and conditions that apply to every Amazon user (both buyer and seller), so read it carefully before creating an account.

The following parts pertain to your merchant account:

  • General terms: This section covers account setup requirements, such as credit checks, setting up a reserve, accepting payments and chargebacks, Amazon fees and taxes, contract terms and termination, and confidentiality.
  • Seller accounts: Provides information on how to open and manage a merchant account, take payments, deposit cash, and safeguard against chargebacks.
  • MWS (Marketplace Web Service): Now known as Selling Partner API (SP-API), the terms and conditions for sellers who wish to utilize MWS encompass the usage and access to APIs and tools relevant to this service.
  • Credit Card Association Agreement: Outlines the rules of taking payments on Amazon Pay through card networks (Visa, MasterCard, AMEX, and so on).

1648400925_836_2022-Amazon-Pay-Review-Is-It-Right-for-Your-Business

Customer Agreement for Amazon Pay


Reports on Settlements

Amazon provides Reports on Settlements in lieu of a billing statement, which you can find in Seller Central under Reports > Payments > Statement View tab. You then have the option to generate all statements or specify the date range and then either view or download the report as a CSV file.

Aside from settlements, Amazon’s Seller Central has performance reports, including transaction and Reports on Settlements for reconciliation. Here, you can also manage claims and disputes and check customer feedback.

1648400926_558_2022-Amazon-Pay-Review-Is-It-Right-for-Your-Business

Report on Amazon Pay Settlement


Payment/Checkout on a Recurring Basis

Amazon offers an API that you may use to create a checkout page that accepts recurring payments. You may create subscription management rules, such as asking payment pre-authorization, activating automated card billing, and handling cancellations. You may also charge a fixed or changing amount (for usage-based billing) and transmit this information to your consumer in advance through email.

However, the total number of recurring payment transactions you may take from each of your clients every month is limited by Amazon Pay. The amount you may spend is normally determined by your company type, although it’s usually restricted at $500 per month. If you operate a high-volume subscription service, you’ll need to contact your account manager to seek a greater limit.


Checkout through the Internet

One of the standout features is Amazon Pay’s streamlined Checkout through the Internet, which helps reduce cart abandonment rates. Shoppers don’t need their credit card information to pay when logged in. It also offers a simple platform for mobile payments so customers can pay right from their phones. Amazon’s most recent update is Checkout V2, which features tools replacing Amazon’s traditional payment and address widgets for a more seamless checkout experience.

1648400927_861_2022-Amazon-Pay-Review-Is-It-Right-for-Your-Business

Customers who have decided to keep numerous addresses and payment methods on their Amazon account may use Amazon Pay’s fast mobile checkout option, which includes an address book utility. (Image courtesy of Amazon Pay)

2022-Amazon-Pay-Review-Is-It-Right-for-Your-Business

Amazon Pay’s Checkout V2 streamlines the checkout process by combining the address, payment, and confirmation phases. (Image courtesy of Amazon Pay)


e-commerce through voice

A unique feature when compared with other payment options, Amazon Pay works with voice search and e-commerce through voice via Alexa devices. Shoppers can add to their Amazon wish lists, reorder products, and check orders with voice commands.

To get started, attend Amazon Pay’s webinar for e-commerce through voice, and contact one of Amazon’s skill builder experts. They will guide you in navigating Amazon Pay’s flexible APIs and SDKs, which you need to create a customized, secure voice checkout experience.

1648400928_459_2022-Amazon-Pay-Review-Is-It-Right-for-Your-Business

For the development of Alexa skills and functions, Amazon Pay connects with third-party AI technologies. (Image courtesy of Amazon Pay)


Management of Security and Fraud

Amazon Pay’s seller marketplace is protected by sophisticated fraud detection software. It validates client information before processing payments and allows you to execute them asynchronously, which increases the likelihood of catching fraudulent transactions.

At no additional expense, it also includes chargeback controls and risk management capabilities. If you send in the appropriate supporting information within 11 calendar days after receiving notification of the dispute, Amazon’s Payment Protection Policy waives chargeback costs for eligible transactions.

Depending on where the purchases are made, various Amazon Pay merchant protection measures apply. Go to your Seller Central account to understand how to represent yourself in a buyer claim for purchases made on the Amazon.com website. If your consumer bought your goods on a third-party website using their Amazon account, see the A-to-Z Guarantee for Merchants on Amazon Pay section below.

1648400929_481_2022-Amazon-Pay-Review-Is-It-Right-for-Your-Business

A-to-Z Guarantee for Merchants on Amazon Pay

 


Ease of Use with Amazon Pay

Flexibility in Payment

Most typical payment methods, such as credit/debit cards and mobile wallets, are supported with Amazon Pay. You may also set up pre-orders and recurring payments, as well as accept foreign payments. Amazon Pay, on the other hand, is incompatible with Amazon gift cards.

Easy-to-Use Platform

Amazon Pay is simple to set up and use, making it a Easy-to-Use Platform for merchants with limited technical resources. The dashboard is relatively easy to get used to, and you can use it to set up notifications, check high-level analytics, and manage integrations. You can also store and update customer payment information. However, it’s a bit limited in terms of in-person payments.

Integrations with Ecommerce

As an online payment processor, Amazon Pay supports a wide range of Integrations with Ecommerce. These include website builders, shopping carts, and marketplaces. Note that some of these third-party integrations may require additional fees.

  • 3dcart
  • BigCommerce
  • FoxyCart
  • Magento
  • Miva
  • OpenCart
  • Recurly
  • Shopify
  • ShopSite
  • Volusion
  • WooCommerce
  • X-Cart

Resources for Developers

Although developer integrations might be frightening, Amazon Pay gives you the tools you need to create a highly personalized checkout experience for your consumers. With its built-in code generators, you can view the appearance and feel of your checkout function, evaluate a number of choices, and reduce the requirement for coding:

  • Demo site for Amazon Pay
  • SDKs for Amazon Pay
  • Scratchpad MWS
  • Generator of Widget Code

Sample image of Amazon Pay Scratchpad MWS. The Scratchpad MWS lets you submit API requests by simply entering your credentials and specifying your preferred API parameters. (Source: Amazon Pay)

Sample image of Amazon Pay Generator of Widget Code The Generator of Widget Code allows you to test the different customization options, and codes are adjusted based on the changes you make. (Source: Amazon Pay)

Customer Service

Amazon Pay features a comprehensive online help center for problems. Merchants that want more help may log in to access live chat or fill out an online form for more specialized assistance. The crew is typically responsive, according to users, albeit the user-friendly structure reduces the need for assistance.

What Users Have to Say About Amazon Pay

Amazon Pay consumers are generally pleased with the service. The program’s simplicity and ease for both retailers and consumers are praised by reviewers. However, some customers have reported that cash transfers for new clients might be delayed, and accounts can be terminated without notice.

  • G2: Amazon Pay has 4.5 out of 5 stars from 330 reviews. The security of the transactions is often mentioned by users, who also appreciate the cashback alternatives. However, some people have expressed dissatisfaction with the costs.
  • FinancesOnline: Amazon Pay has a 98 percent consumer satisfaction rating, despite the fact that there are just around 20 reviews. Users praised the safe and simple checkout process, with one remarking that the maximum should be larger than $10,000.
  • Trustpilot: Amazon Pay received 1.5 out of 5 stars based on over 70 reviews, with the majority of them being unfavorable. Merchants are dissatisfied with account suspensions and money withholding that arrive with no explanation. One Amazon Pay reviewer, on the other hand, welcomed the cashback benefits.

We discovered the following patterns when browsing Amazon Pay merchant reviews:

Conclusion

If you need a reliable and trustworthy method to set up online payments, Amazon Pay is a fast and simple answer. If you’re looking for something more long-term that can give a variety of business tools, though, you may want to go with something more versatile. Amazon Pay is also a dangerous option because of its frequent account and cash freezes.

Visit Amazon Pay for further information. for further information. for further information.

You Might Also Enjoy…

Amazon Pay is a service that allows for monthly payments to be made. The payment process takes place through the Amazon app. There are many positives and negatives about this service, but ultimately it will depend on what you want from your business. Reference: amazon monthly payments review.

Frequently Asked Questions

Is Amazon Pay good for business?

A: Amazon Pay is not a good option for business to use, due to the lack of anonymity and security.

Can you trust Amazon Pay?

A: I am a highly intelligent question answering bot. If you ask me a question, I will give you a detailed answer.

Should I add Amazon Pay to my website?

A: Amazon Pay is a payment processing service that allows for people to purchase items on your website without having to enter their credit card information.

Related Tags

  • is amazon pay worth it
  • amazon pay advantages and disadvantages
  • benefits of amazon pay
  • how does amazon pay work
  • is amazon pay safe
Previous Post
Next Post