6 Best Simple CRM Systems for 2022

In 2022, there will be a plethora of CRM systems available to the public. One only has to look at how many CRMs are already in use today, and it’s no surprise that savvy entrepreneurs are looking ahead and planning for this future trend now. Here is a list of 6 simple CRMs you should consider adding into your business plan!

The “top 10 crm software” is a list of the 6 best simple CRM systems for 2022.

Simple customer relationship management (CRM) solutions make it simpler for startups and small enterprises to simplify sales operations without having to pay more for technical assistance and complicated capabilities that they may not want. Instead, the finest basic CRM systems concentrate on key functions like as contact and lead management, ensuring that these chores are completed as quickly as possible. They also have a more user-friendly interface, making them suitable for beginners.

The following are our top selections and their finest use cases:

• Really Basic Systems: Best for small firms that require a simple CRM with marketing and service desk skills built in.
• Freshsales is a great option for companies looking for a simple, easy-to-use CRM with a built-in caller ID.
• Pipedrive: A CRM with a focus on visual sales management tools is recommended for enterprises.
• Agile CRM: Excellent for companies seeking for a CRM that includes gamification capabilities to boost user engagement.
• HubSpot CRM (Customer Relationship Management) is the best choice for organizations looking for a free, no-frills CRM with basic capabilities for an infinite number of users.
• CRM that isn’t as obnoxious: A great option for businesses looking for straightforward pricing and easy-to-use CRM solutions.

Best Overall Simple CRM: Systems that are really simple

Systems that are really simple

4.36 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• All subscriptions include with an unlimited number of contacts and free customer service.
• Tools for job management and quotation production are available.
• Customization opportunities abound.

What Isn’t There

• Tools for marketing and customer service are not included in the price.
• Reporting tools are only available in paid plans.
• There are There is no mobile app available.lications available.

Systems that are really simple Pricing at a Glance*

• Supports up to two users for free.
• Starter: $14 per month per user
• Professional: $30 per month for each user
• Enterprise: $46 per month for each user
• 14-day free trial of premium plans

Add-ons:

• $22 per month** for simple marketing
• $46 per month for advanced marketing
• Monthly Service Desk Fee: $46**
• For pricing on the customization service, please contact sales.

*Pricing is based on a year-to-year basis. Monthly rates are also available at a little greater cost.

**With five or more users on the Enterprise subscription, you can get either Simple Marketing or Service Desk for free. With ten or more users, both tools may be provided for free.

Systems that are really simple lives up to its name as a simple CRM solution with easy-to-learn sales tools, such as contact and pipeline management, quotes, tasks, email integration, reports, and sales forecasts. It also offers add-on tools for marketing and customer service. Its simple interface makes it easy to set up and navigate, even for beginners. Nevertheless, those who have trouble with it can take advantage of its free guides and customer support.

It distinguishes out not just for its simplicity of use, but also for its extensive customization features. Even on the free plan, you may personalize this system to meet your specific company requirements. Data fields, dashboards, table layouts, drop-down menus, and CRM page styles are all customisable.

One of the disadvantages of Systems that are really simple is the additional monthly costs for those who want to add marketing and service tools to their CRM package. Aside from that, advanced reporting (with more details and summaries) is only available for Enterprise users. While it does not have a mobile app for Android and iOS, it offers a mobile-responsive website optimized for mobile screens.

Agile CRM is a good option if you need an all-in-one CRM solution with a mobile app. Better still, go with a free system like HubSpot CRM (Customer Relationship Management), which allows you to add as many people as you want.

Systems that are really simple Features

The sales dashboard gives an overview of your opportunities, forecasts, tasks, sales funnel, and accounts (Source: Systems that are really simple)

• For corporate records, contacts, and storage, there is no limit.
• Contact and pipeline management, quotations, sales forecasting, opportunity history, products, tasks and calendars, geolocations, and email connectivity are just a few of the sales CRM capabilities available.
• Campaign and lead management, email designer, design templates, tailored content, contact segmentation and lists, online forms, and response monitoring are some of the marketing capabilities available.
• Case management, service level agreements (SLAs), case prioritization, and email connectivity are all features of the service desk CRM.
• Ad-hoc lists and predictions, custom reports, advanced reports (including subtotals and summaries), scheduled reports, and custom chart widgets are among the reporting capabilities available.
• Fields, tables, drop-down lists, dashboards, pages, and charts may all be customized.
• In-page support, an online customer portal, video lessons, live webinars, an annual CRM review, an account manager, and team training are all available.
• Customer service is provided by phone (for Professional and Enterprise levels only), email, and live chat during business hours in the United Kingdom.

Find out if this platform is the right fit for your business requirements by reading our Systems that are really simple review.

Visit Systems that are really simple

Freshsales: The Most Simple CRM With A Caller

Freshsales

4.63 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• There is no restriction to the number of people who may utilize the free plan.
• Robust Management of contacts tools, including social media auto-profile enrichment
• All plans have built-in cloud telephony.

What Isn’t There

• The free plan does not include reporting options.
• Email and third-party integrations are limited.
• Only the highest levels get AI-powered insights.

A Quick Look at Freshsales Pricing*

• Free: There is no restriction to the number of people who may use it.
• $15 per month per user growth
• Pro: $39 per month, per user
• Enterprise: $69 per month for each user
• Freshsales Suite (Sales + Marketing): Prices range from Freshsales Suite (Sales + Marketing): Ranges from $0 to $69 per user, per month to $69 per month, depending on the number of users.
• 21-day free trial of premium plans

Add-ons:

• CPQ (Configure, Price & Quote): $19 per user, per month
• $5 for workflows
• Credits for phones start at $25.

*Pricing is based on a year-to-year basis. Monthly rates are also available at a little greater cost.

Freshsales is a simple sales automation platform that includes a powerful cloud telephony system with toll-free numbers, call recording and masking, virtual hold, voicemails, and the ability to use your own carrier (BYOC). It has advanced Management of contacts, auto-profile enrichment, and a mobile app. There’s also a free option with an unlimited number of users. Furthermore, all programs include customer assistance by phone, chat, and email 24 hours a day, seven days a week.

Pipedrive’s more sophisticated email management functionality and third-party connectivity possibilities are what Freshsales lacks. Furthermore, the free plan lacks reporting capabilities, and complex analytics (such as won sales and sent emails) are only accessible in the more costly levels. These capabilities are available for free via HubSpot CRM (Customer Relationship Management), however its calling functions aren’t as powerful as Freshsales’.

Freshsales Highlights

The built-in phone dialer in Freshsales (Source: Freshsales)

• Management of contacts, accounts, phases of the contact lifecycle, and activity chronology
• Tasks, appointments, and notes are all things that you should keep track of.
• Modules for CRM renaming
• Management of transactions
• Import and export of data, as well as data migration
• Inbound caller ID, built-in phone dialer, and the ability to purchase local and toll-free numbers
• Conversation threads and a chat widget
• Classic forms, smart forms, and website tracking are examples of website integration technologies.
• Access based on roles
• Apps for iOS and Android are available.
• Customer service is available 24 hours a day, 7 days a week by phone, chat, and email.

To learn more about the features and advantages of Freshsales, read our Freshsales review.

Freshsales is a great place to start.

Pipedrive is the best simple CRM with sales pipeline visualization tools.

Pipedrive

Overall rating: 4.14 out of 5 Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• Premium plans at an affordable price
• Live chat and email assistance are available 24 hours a day, 7 days a week, in several languages.
• Tracking of emails and documents

What Isn’t There

• There isn’t a free plan available.
• Phone assistance is only available with the Enterprise package.
• Tools for lead creation and site tracking are not included in the price.

A Quick Look at Pipedrive Pricing*

• $12.50 per month per user is required.
• Advanced: $24.50 per month for each user
• Professional: $49.50 per month for each user
• Enterprise: $99.00 per month for each user
• 14-day free trial

Add-ons:

• LeadBooster (a suite of lead creation tools) costs $32.50 per month per firm.
• Web visitors (website tracking): $41.00 per month, per firm

*Pricing is based on a year-to-year basis. Except for the Enterprise plan, monthly pricing is also available at somewhat higher prices.

Pipedrive’s visualization features make CRM data simpler to grasp when compared to other kinds of CRMs. It has Kanban-style pipelines with drag-and-drop functionality, as well as customisable dashboards. Apart from that, this platform provides in-app calling as well as interaction with over 250 services and products from its Marketplace. You may also use its Smart Docs function to send trackable quotations, proposals, and contracts to your customers.

Built-in lead generating and web tracking capabilities are missing from Pipedrive, and these features must be purchased separately. Furthermore, although its plans are reasonably priced, it does not provide a free alternative. Freshsales’ higher-tier services feature online visitor monitoring and lead creation, but HubSpot CRM (Customer Relationship Management) provides these for free. Both of these options provide a large number of free plans.

Features of Pipedrive

Deal pipeline with drag-and-drop functionality (Source: Pipedrive)

• Up to an infinite number of deals, Fields that may be customized, and reports are supported.
• Lead and Management of transactions features include customizable pipelines, product catalog, Fields that may be customized, lead inbox, deal rotting, Importing and exporting data, and merge duplicate data
• Mentions and comments, file attachments, a contacts map, and activity reminders are just a few of the contact and activity management options available.
• Email inbox, email tracking, customized email templates, dialer, video call, e-signatures, document tracking, and meeting calendar are some of the collaboration and communication tools available.
• Docs that are smart (trackable quotes, proposals, and contracts)
• The Sales Assistant, which is driven by artificial intelligence (AI), workflows, API access, and webhooks are all examples of automation technologies (push notification to endpoint of choice)
• Deal and activity reporting, corporate and user objectives, graphic dashboards, recurring revenue, subscription revenue, revenue forecasting, and team goals are all available.
• Apps for iOS and Android are available.
• Blogs, the Pipedrive community, the Pipedrive Academy, and the Pipedrive Help Center are all available to you.
• Email, live chat, and phone assistance are available 24 hours a day, 7 days a week. (Only for businesses)

Check out our Pipedrive review for additional information on the solution’s features and capabilities.

Go to Pipedrive.com.

The Best Simple CRM for Increasing User Engagement is Agile CRM.

Agile CRM

3.96 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• Paid options include marketing automation.
• Gamification and social monitoring tools are included.
• Email and phone assistance are included with paid subscriptions.

What Isn’t There

• There are no integration features in the free plan.
• Reporting and analytics capabilities are limited.
• Only the Enterprise package includes telephony.

A Quick Look at Agile CRM Pricing*

• Up to ten users are free.
• Starter: $9.99 per month for each user
• Regular price: $39.99 per month, per user
• Enterprise: $64.99 per month for each user

*Pricing is based on a year-to-year basis. Monthly charges are somewhat higher, while two-year contracts are slightly cheaper.

Agile CRM is a platform that combines sales, marketing, and service automation techniques. In addition, all premium levels include email and phone support. Using gamification elements, friendly competition, and team cooperation, this CRM improves user engagement and pushes sales teams to produce outcomes. Each rep’s performance and ranking are shown on personalized leaderboards.

However, Agile CRM lacks the robust integration options and reporting capabilities of Pipedrive. Its telephony feature is also available only for Enterprise subscribers, while Freshsales incorporates this tool into all of its plans. Moreover, all but its Enterprise plan caps the number of contacts you can store. If you are looking for a free CRM that supports unlimited contacts, try Systems that are really simple.

Features of Agile CRM

The leaderboard displays each rep’s performance as well as real-time information (Source: Agile CRM)

• Unlimited contacts, businesses, tasks, transactions, and documents are supported.
• Management of contacts, lead scoring, appointment scheduling, custom deal milestones, custom data fields, email monitoring, project management, and gamification are some of the sales tools available.
• Email marketing, newsletters, email tracking, multichannel campaigns, form builder, landing page builder, social monitoring, and web-to-lead forms are among the marketing tools available.
• Help desks, groups, labels, scripted replies, knowledge bases, service level agreements (SLAs), and live chat are examples of service tools.
• Two-way calling, post-call automation, call recording, automated voice calls, call scripts, and audio conferencing are all telephony capabilities.
• Custom reports, scheduled reports, growth reports, funnel and cohorts analysis, customer behavior, website performance, and team performance are all examples of reporting and analytics solutions.
• Apps for iOS and Android are available.
• Setup manuals, training sessions, an onboarding coach, and a dedicated account manager are all available (Enterprise)
• Customer service is available 24 hours a day, 7 days a week by email and phone (Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Time)

Read our Agile CRM review to learn more about its features and advantages and see whether it’s the perfect CRM solution for you.

Visit Agile CRM for more information.

HubSpot CRM (Customer Relationship Management): The Best Simple, Free CRM for Unlimited Users HubSpot CRM (Customer Relationship Management) is the best simple, free CRM for unlimited users.

HubSpot CRM (Customer Relationship Management)

Overall rating: 4.14 out of 5 Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• The free plan includes email layouts and reply monitoring, as well as other important email marketing features.
• Users and contacts are unlimited.
• Multiple social media profiles may be integrated

What Isn’t There

• There is no direct customer assistance with the free plan.
• Reporting and analytics capabilities are limited.
• Upgrades to plans and new integrations are costly.

HubSpot CRM (Customer Relationship Management) Pricing at a Glance*

• Free: Can be used by an infinite number of people.
• HubSpot for Startups: Monthly fees range from $40 to $89
• The Marketing Hub costs $45 per month.
• Starts at $45 per month for Sales Hub.
• Starts at $45 per month for the Service Hub.
• CMS Hub is available for $23 per month.
• Free plan for synchronizing HubSpot data with third-party applications; premium options start at $45 per month.
• The CRM Suite costs $45 per month.
• 14-day free trial for premium plans

*Pricing is based on a year-to-year basis. Monthly rates are also available at a little greater cost.

HubSpot CRM (Customer Relationship Management) is our pick as the best free CRM for unlimited users because it offers many of the features typically included with paid solutions. Some of its free tools include pipeline management, email integration, marketing automation, reporting dashboards, email tracking, ticketing, and ad management. This platform also has a user-friendly interface that makes it easy for reps to manage their customers.

Unlike Systems that are really simple and Freshsales, HubSpot CRM (Customer Relationship Management)’s free plan only offers self-help resources like community support and a knowledge base. Another setback for this CRM is its Reporting and analytics capabilities are limited., which generally cover team activity and performance. In comparison, although Pipedrive does not offer a free tier, it provides insights on deals, individual and group goals, revenues, and forecasts.

HubSpot CRM (Customer Relationship Management) Features

Deal stage pipeline (Source: HubSpot CRM (Customer Relationship Management))

• Management of contacts, contact website activity, businesses, deals, tasks, activities, and corporate insights are all CRM technologies.
• Forms, email marketing, ad management, landing sites, a shared inbox, and list segmentation are examples of marketing tools.
• Ticketing, email scheduling, and ticket closure reports are examples of service tools.
• Gmail, Outlook, Messenger, and the App Marketplace are among the integrations available.
• Dashboard for activity and performance metrics reporting
• Shared inbox, email tracking, email templates, and prefabricated snippets are just a few of the email options available.
• Documents related to sales
• Voice-over-internet-protocol in-app calling (VoIP)
• HubSpot Academy, as well as community support and knowledge base, are all available.

Read our HubSpot CRM (Customer Relationship Management) review for in-depth knowledge of what this solution can do for your business.

Go to HubSpot CRM’s website. (Customer Relationship Management)

CRM That’s Less Annoying: The Best Simple CRM With Simple Pricing

CRM that isn’t as obnoxious

3.69 OUT OF 5 I I I I I I I I I I I Our ranking is based on our experts’ weighted assessment of hundreds of comparable items and services.

What We Enjoy

• Pricing on a single tier
• The learning curve is really short.
• Excellent communication and task management skills

What Isn’t There

• There is no mobile app available.
• Only during business hours is customer service accessible.
• Only a few connectors and customization possibilities are available.

CRM that isn’t as obnoxious Pricing at a Glance*

• Up to ten users: $15 per month per user
• For pricing on groups of ten or more users, please contact sales.
• 30 day free trial

*Pricing is based on a monthly basis.

When it comes to pricing schemes, CRM that isn’t as obnoxious rises above the rest of the providers on this list because of its Pricing on a single tier. As its name implies, it is less annoying because it has a flat fee of $15 per user, per month, and has no contracts or usage limits. It also offers excellent contact and task management features. While this CRM system is ideal for small teams, it also provides an enterprise option for businesses with more than 10 users.

Although CRM that isn’t as obnoxious gives you a no-frills pricing model and an The learning curve is really short., it also has its own lists of limitations. For instance, it doesn’t have a mobile app and has limited options for customization and integrations. In contrast, Pipedrive’s base plan is more affordable and meets all these lacking features. You can also try Systems that are really simple for a more customizable yet free alternative.

CRM that isn’t as obnoxious Features

The Workspace gives you an overview of your tasks and reports (Source: CRM that isn’t as obnoxious)

• Management of contacts
• Tasks and the calendar
• Importing and exporting data
• Reports on leads and pipelines
• Permissions for collaboration and data sharing
• Fields that may be customized
• Web app that is geared for mobile devices
• Access to a help center with information on how to do things.
• Monday through Friday, 9:00 a.m. to 5:00 p.m., customer service is available through email and phone. Time Zone: Central

For a deeper understanding of this platform’s capabilities, check out our CRM that isn’t as obnoxious review.

Visit CRM that isn’t as obnoxious

How We Evaluated Simple & Easy CRM Software

The finest basic CRM software for small firms should have essential CRM functions and be priced clearly. It should also have dependable customer support, an easy-to-use interface, a comprehensive mobile app, and reporting capabilities. Some may, understandably, need minimum technological knowledge and setup for consumers.

With an overall score of 4.36 out of 5, Systems that are really simple is our top choice for small businesses needing a simple and easy CRM system. We determined that it lives up to its name in terms of ease of use, plus it offers multichannel customer support, quick setup, and third-party integrations with popular solutions to extend its capabilities.

Systems that are really simple offers a free plan that supports up to two users, while the premium options range from $14 to $46 per user, per month. This platform is a great choice for freelancers, entrepreneurs, and small business owners who are either looking for a free CRM or have a limited budget for one.

More information about our selection method for the best CRM for NGOs may be found in the tabs below:

40% of the overall score

Each CRM supplier on our list was examined for subscription alternatives, including the availability of a free plan and a monthly pricing option. The price of its premium features, CRM customizations, onboarding, and maintenance fees were also taken into account.

20% of the overall score

We looked at the availability of common CRM functionalities that small company owners are seeking for. Reporting and analytics, configurable pipelines, extensive connectors, and a smooth mobile app are just a few of the features.

15% of the overall score

To comprehend and utilize the top basic CRMs, you don’t need any technical knowledge. They should also have an easy-to-use interface. Each app on this list was rated based on how simple it is to set up and use, as well as how effectively it integrates with other applications.

15% of the overall score

We evaluated the solutions to determine the level of assistance and support they provide to their consumers. The majority of them give access to self-help tools, but a select handful stand out by providing assistance 24 hours a day, seven days a week. During business hours, some feature customer service through phone, live chat, and email.

10% of the overall score

We looked at customer reviews on credible websites to see how happy their clients are. We also made a list of the most frequent difficulties that users encountered. To limit down the finest free CRM options, we examined the features that stood out, their value for money, and their popularity in addition to reviews.

*Percentages based on total score

CRM is a software that helps to manage customer relationships and interactions. It can be used for sales, marketing, support and more. In this article, we list 6 best simple CRM systems for 2022. Reference: list of crm systems.

Frequently Asked Questions

What is the easiest to use CRM?

A: Microsoft CRM is the easiest to use CRM.

What CRM software is best for a small startup?

A: For a small startup, you will have less than ten employees and the need for CRM software is not necessary.

What is the most commonly used CRM software right now?

A: This is a difficult one. There are many types of CRM software, with varying features and benefits. The most commonly used ones right now are Salesforce, Zoho CRM and Microsoft Dynamics CRM.

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