6 Best Food Delivery Software for Restaurants in 2022

The food delivery market is booming for restaurants with a number of well-funded startups entering the fray and offering new types of food.

In 2022, there will be a lot of restaurants that are using multi restaurant delivery software. There are 6 best food delivery software for restaurants that have been released in the past few years.

Restaurant delivery software allows businesses to send orders to drivers and give consumers with on-demand delivery. The finest food delivery software works hand-in-hand with point-of-sale (POS) software, allowing you to manage everything from a single dashboard. The cost of these cloud-based systems vary, but on average, they cost less than $100 per month, depending on the size and volume of your business.

According to our findings, the best restaurant meal delivery software is

• Tookan is the best restaurant delivery service in the world.
• Shipday is the best option for small eateries with a low amount of deliveries.
• OnTime 360 is ideal for restaurants with several locations.
• GetSwift: Uses bike, scooter, and on-foot messengers to deliver food to restaurants in city centers.
• Best built-in POS delivery software: Revel Systems
• DoorDash is a door-to-door delivery service. is the best option for on-demand (third-party) drivers.

Comparing the Best Food Delivery Software

Overall, Tookan is the best restaurant food delivery software.

Tookan

4.44 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Free trial for 14 days
• The delivery log may be searched for up to 90 days.
• Customer assistance is available 24 hours a day, 7 days
• All memberships allow for an infinite number of drivers.

What Isn’t There

• There is no free subscription available.
• An additional cost is required for route optimization.
• Order restrictions apply to subscriptions.

Pricing at Tookan

• $29–$359 per month for software
• Deliveries Included: 200–5,000
• Additional charges for each delivery Fee: 10–19 cents per person
• Integrations:
  • Square and Revel Systems are two examples of point-of-sale systems.
  • Ecwid, BigCommerce, Shopify, WooCommerce, GloriaFood, and more ecommerce platforms
  • Twilio, Mobivate, Hubtel, Plivo, Smart SMS, and other messaging services

In the table below, you’ll find further information about price.

Tookan is an on-demand delivery management service for small to enterprise businesses. It is a great fit for restaurants that manage an in-house driver team because it integrates with restaurant POS systems like Square and Revel Systems. Messaging integrations extend the driver dispatch tools to create an uber-like experience where your customers and drivers can text one another. Around-the-clock customer support and a Free trial for 14 days make Tookan a must-try system for restaurants of all sizes.

Tookan received a 4.44 out of 5 rating on our meal delivery system. It was praised for its specialized delivery management capabilities, such as route optimization, automatic driver dispatch, and productivity reporting. Prebuilt integrations and round-the-clock customer service also received high marks. If the membership levels did not restrict the amount of included delivery, the platform may have received a better grade. GetSwift, Revel Systems, and DoorDash is a door-to-door delivery service. are excellent options if you require infinite deliveries.

The Tookan driver app is compatible with both iOS and Android devices.

On the Tookan dispatch dashboard, you can monitor drivers in real time.

Pricing at Tookan

Characteristics of Tookan

Tookan supports many different types of small businesses, but there are several touches that make it a great fit for restaurants. The built-in POS integrations are a start, of course, but there is also cash tracking by driver and Customer assistance is available 24 hours a day, 7 days. The five subscription tiers also help restaurants of all sizes find the subscription to fit their needs. With Tookan, you won’t have to pay for tools you don’t use. In fact, since our last update, Tookan has added the Early Stage pricing tier to make the system affordable for even the smallest businesses.

• Tookan has a plethora of built-in connectors for anything from payments to POS to communications. Famous ecommerce platforms like GloriaFood, Shopify, and WooCommerce are all present, as are popular restaurant POS systems like Square and Revel Systems. If you can’t find a pre-built linkage that works for you, Tookan offers an open application programming interface (API) that lets you create custom integrations, and you can connect Tookan to any other Zapier-compatible software.
• Tookan Agent: Tookan Agent is a free program that links your dispatch dashboard to your driving team. It’s available on the App Store and Google Play for your drivers to download and start getting orders and driving instructions on their phones.
• Tookan’s cash management system, dubbed the “Agent Wallet,” keeps track of individual drivers’ cash transactions. By taking cash payments from customers upon delivery, businesses may avoid card-not-present transaction costs from their credit card processor.
• Restaurants are busiest after typical business hours, thus customer service is available 24 hours a day, seven days a week. Tookan offers live customer service 24 hours a day, 7 days a week, so even tiny, tech-averse restaurant operators may get help when they need it.
• Free Trial: Whether you’re not sure if Tookan is right for your food delivery business, you can check it out for 14 days for free. This is less than the 30-day trials offered by Shipday and GetSwift, although Tookan does provide a free trial—OnTime 360, DoorDash is a door-to-door delivery service., and Revel Systems do not.

Read our Tookan review to learn more about what this system has to offer.

Shipday: Best for Small Restaurants & Low Delivery Volume

Shipday

4.39 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Free trial for 30 days
• A free baseline subscription is available.
• SMS messaging features built-in
• Addresses confirmed by Google

What Isn’t There

• There are no pre-built POS connectors available.
• The number of free deliveries per month is restricted at 300; further deliveries are subject to a per-delivery fee.
• Customer assistance is not available around the clock.

Pricing on the day of delivery

• Monthly Software Fee: $0 per month for software per month for software–$59–$59 per month for software
• Free Deliveries Included: 300
• Fee for each delivery: ten to twenty cents
• Integrations:
  • POS: Custom integrations may be built via an open API.
  • CloudWaitress, GloriaFood, Zuppler, eHungry, Square Online, WooCommerce, and Shopify are examples of ecommerce platforms.
  • SMS messaging module is built-in; no integration is required.

In the table below, you’ll find further information about price.

Shipday is a last-mile delivery solution targeted to small, independent businesses. The focus on independent sellers is a big reason that Shipday’s A free baseline subscription is available.. That and the included 300 deliveries per month make the platform the best fit for small restaurants on a budget. Restaurants with a low delivery volume will also get the most bang for their buck with this user-friendly system.

It earned a 4.39 out of 5 in our rubric, putting it right on Tookan’s heels. The major differences between the two systems come down to price and support—Tookan has more pricing flexibility and Customer assistance is available 24 hours a day, 7 days. Shipday offers free delivery to small businesses but has fewer pricing tiers and customer service that operates only from 9 a.m. to 9 p.m. Monday through Saturday.

Shipday did receive a perfect score from our experts, due to the system’s User-Friendliness, affordability, and excellent customer ratings. It is the only solution on this list with a perfect score from our experts.

Your customers will get real-time automatic status updates from Shipday.

Your drivers’ location, driver list, and ongoing orders are all shown on one screen in Shipday’s dispatch dashboard.

Pricing on the day of delivery

Highlights from Shipday

The pricing offered by Shipday is really enticing. Aside from that, this delivery system has a number of useful features, such as sophisticated connectors and an open API that allows users to create their own integrations. This system stands out from more costly rivals due to its overwhelming capabilities at the inexpensive price.

• Shipday’s standard delivery tools are offered to small restaurants for no charge on a monthly basis. You may add as many drivers as you like, connect with the free attached driver app, monitor drivers in real time, and record proof of delivery photographs. Only connections with third-party services and live customer assistance are available in the free tier. If you have any issues or want help, you will only be able to contact us by email.
• Shipday provides a free, linked driver app, similar to the others in our guide. Your drivers may download the app from the App Store or Google Play and immediately begin receiving orders and delivery instructions.
• Even Starter users may ask drivers to gather signatures or take photos to show that an item was delivered or received. This feature aids in the prevention of “friendly fraud,” or refund claims from consumers who claim their items were never delivered.
• Simple Setup: Shipday offers a complete online help page with thorough video training for certain activities. Training films for dispatchers, drivers, and owners may be found in various assistance areas.

OnTime 360 is ideal for restaurants with several locations.

OnTime 360

4.09 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Offline sync is powerful.
• Money-back guarantee for 30 days
• Tools for high-volume and wholesale management

What Isn’t There

• There are no pre-built restaurant integrations available.
• Unlimited drivers are not included with subscriptions.
• It may be costly.

Pricing for OnTime 360

• $39–$349 per month for software
• Deliveries Included: There are no limits on the number of deliveries that may be made.
• 2–18 drivers are included.
• Unless you utilize API interfaces to accept orders, there is no per-delivery fee. Tasks available via the API are restricted.
• Integrations:
  • Xero, QuickBooks Online, and FreshBooks are examples of business software.
  • POS: None; a custom API integration will be required.
  • Ecommerce: None; a special API integration will be required.
  • No messaging; a custom API integration is required.

In the table below, you’ll find further information about price.

OnTime 360 is a massively functional delivery management system that excels at high-volume deliveries. With several accounting integrations, route optimization tools, and barcode scanner-enabled order updates, this system supports multilocation restaurant groups that deliver to customers or process a high volume of internal product transfers. Because of the quickly increasing subscription tiers, this system It may be costly., also making it better for large delivery operations. Mom-and-pop shops will prefer Shipday and GetSwift.

OnTime 360 received a 4.09 out of 5 rating in our review. It got points for having a lot of reporting features, offline sync, and an open API, but it might have gotten more if it had any prebuilt POS or ecommerce interfaces (like Tookan, Shipday, and GetSwift do). An open API is great, but if you need to create a plethora of unique integrations, you’ll need a tech expert on staff to make sure everything works properly.

The driver software from OnTime 360 seems to be low-tech, yet it is simple to use and gets the job done.

Pricing for OnTime 360

*Each additional user is $19 per month. ** For every 1,000 API transactions, you will be charged $1.

Standout Features of OnTime 360

OnTime 360 is compatible with internet-enabled and cellular iOS and Android smartphones. It keeps all linked devices in sync so that your drivers and dispatchers can access delivery information even if internet or cellphone coverage is lost. Using map-based dispatch and granular functionality for receiving cash payments and authenticating delivery with signatures, photographs, or voice alerts, it can handle a large number of deliveries. Connecting a POS or ecommerce platform, on the other hand, requires at least an Enterprise subscription.

• Offline functionality is provided by OnTime 360’s “Smart Client Technology.” Offline capabilities will be more immediately recognized by restaurants employing cloud POS systems. Your OnTime 360 data is backed up to the cloud, and the system syncs all linked devices on a regular basis, ensuring that you and your drivers never lose critical information in the midst of a delivery. All outstanding data is immediately updated as your devices recover internet or cellular access.
• Ticket Log that Can Be Searched: High-volume restaurants deal with a lot of data. When you factor in shipping, that data might easily quadruple. You can quickly search delivery records in OnTime 360 to discover a certain client or delivery ticket. When you start typing in the search box, OnTime will look for matching information across all of your records.
• Customer Lookup: This searchability includes information on drivers and customers. In the field, your drivers may seek up a particular customer’s delivery instructions or contact information.
• Cash on Delivery and Digital Signatures: Processing costs for card-not-present transactions may be a drain on delivery restaurants’ profits. Card-not-present fines cost you a lot of money, especially if your restaurant is busy. You may instruct your drivers to take cash upon delivery using OnTime 360. To confirm delivery, you may also put an optional customer signature on the driver’s mobile device screen.

GetSwift: Best for City Center Restaurants

GetSwift

4.03 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Manages a variety of courier services.
• Cash monitoring in great detail
• Square and Clover, two popular restaurant POS systems, are both compatible.
• Free trial for 30 days

What Isn’t There

• Customer assistance is not available around the clock.
• There are various restrictions to reporting.
• There are no one-on-one training alternatives available.

Pricing at GetSwift

• Monthly Software Fee: $0 per month for software per month for software
• Deliveries Included: There are no limits on the number of deliveries that may be made.
• Fee for each delivery:
  • 29 cents each delivery if you’re a professional.
  • Enterprise: Quotations on a case-by-case basis
• Integrations:
  • Square and Clover are examples of point-of-sale systems.
  • Mobi2Go, GloriaFood, OLO, Shopify, Wix, WooCommerce, and more ecommerce sites
  • SimpleTexting is a messaging system.

GetSwift, like rival Shipday, is a delivery service designed for small companies. GetSwift has a unique price model: instead of paying a monthly subscription, consumers pay a minimal per-delivery cost for each purchase. You can manage vehicles, bike couriers, and even on-foot messengers for as little as 29 cents each delivery. This is perfect for eateries in city centers, because bikes, scooters, and pedestrians can cover more territory in less time than automobiles.

In our study, the system received a 4.03 out of 5 rating. It was praised for its pay-as-you-go price and extensive list of included features (from real-time tracking and automated customer alerts to proof of delivery and unlimited integrations). It could have gotten more points if its customer care was available 24 hours a day, seven days a week, and it supplied some guided or in-person training resources, like Revel Systems offers.

GetSwift makes categorizing your couriers by vehicle type simple.

The dashboard on GetSwift displays your couriers, vehicle types, and projected arrival time in real time.

If you require scheduling tools, GetSwift has them.

Customers get automatic order status updates from GetSwift.

Pricing at GetSwift

In this area, there is no need for a table since GetSwift’s price is the most transparent on the list. You pay 29 cents each delivery, while high-volume eateries may negotiate a reduced pricing through GetSwift. A free 30-day trial is available if you wish to test the system before committing. You may also cancel at any moment with GetSwift since there are no long-term obligations.

Unique Features of GetSwift

The system incorporates various capabilities that others charge extra for in the basic subscription that a restaurant requires to manage a staff of in-house drivers. Unlimited users and delivery tickets are included in the base Professional plan, as well as automatic dispatching, route optimization, driver tracking, and proof-of-delivery capabilities. Unlimited integrations, driving incentives, and customer feedback tools are also included.

The following are some of GetSwift’s notable features:

• Follow Multiple Courier Types: You may track delivery couriers that deliver on bicycles, on foot, or via public transit with the GetSwift app. You can, of course, track automobiles. Bikes, scooters, and on-foot couriers, on the other hand, can be more maneuverable and deliver quicker in congested city centers.
• GetSwift offers a large online archive of training films for management, dispatchers, and drivers. The training are pleasant and easy to follow, and the user interface is simple to use.
• GetSwift will eliminate your delivery expenses for the first 30 days if you’re unsure about committing to 29 cents each delivery without seeing it first.
• GetSwift offers pay-as-you-go pricing, which means you add credit to your account to get started. Your credits are spent as you utilize the GetSwift tools. You won’t be out of cash if you have a sluggish month of deliveries since the credit never expires. You may use GetSwift as often or as little as you like; there are no obligations.
• GetSwift, like Tookan, enables you to keep track of cash payments made to each of your couriers. You may pay out your delivery staff in the same manner you pay out your dining room waiters at the conclusion of their shifts.

The Best Built-in POS Delivery System is XT Revel Delivery.

XT Revel Delivery

3.97 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Integrated into a high-performance iPad POS
• Customer service is available 24 hours a day, seven days a week, and on-site guided training is available.
• App for smartphone drivers who are affiliated
• There are no monthly delivery limitations or per-delivery costs.

What Isn’t There

• Only on the Revel Systems POS is this feature accessible.
• Some price is determined on a case-by-case basis.
• Contract for three years

Pricing for Revel Systems

• Monthly Software Price: $99 per POS terminal every month; Delivery XT is a custom-quoted fee.
• Deliveries Included: There are no limits on the number of deliveries that may be made.
• Fee for each delivery: $0
• Integrations:
  • Only works with Revel Systems for POS.
  • JoyUp, Kosmos Central, Incentivio, LoyaltyPlant, Mobi2Go, Olo, Open Dining, Pepper, Redshift, Waitrr, Zuppler are examples of ecommerce platforms.
  • Twilio is a messaging service.

Revel Systems is a popular restaurant POS system that runs on an iPad. Its built-in delivery module, Delivery XT, is just as functional as the other systems on our list, albeit Delivery XT is the only one that is completely integrated into a restaurant POS. The delivery module of Revel features maps-based driver dispatch, real-time driver tracking, and a free, iPhone-compatible driver app. It, like Tookan, has a Twilio interface to facilitate two-way SMS with customers. Most delivery POS systems do not provide this level of capability.

Revel Systems received a 3.97 out of 5 on our scale. It received praise for its round-the-clock client service and optional one-on-one supervised on-site training. However, it suffered a blow because of its increased price, absence of a free trial, and three-year service contract requirement. While it’s understandable that a comprehensive POS system costs more than a delivery-focused tool, for others, the three-year commitment is a deal breaker. Any of the other systems on this list, which also allow month-to-month subscriptions, are better if you don’t want to be bound into a long-term commitment.

The Delivery XT dashboard from Revel Systems displays your drivers’ positions as well as order statuses on a single screen.

All of your current orders are shown in the order queue view, along with delivery information and order status.

The Delivery XT Agent software from Revel provides order information to drivers’ cellphones directly.

Highlights of Revel Systems

The Delivery XT module has the added benefit of having a POS and delivery system in one. Your POS will link all of your order and delivery tools in one location, so you won’t have to worry about utilizing APIs to construct bespoke connections.

• Revel Systems, the most complete iPad restaurant POS on the market, with a robust underpinning POS. This enormous solution combines all of the features of traditional legacy POS systems with the convenience of current cloud-based solutions. Along with the delivery tools, you receive ingredient-level inventory with vendor management, inventory-counting smartphone applications, integrated online ordering, personnel administration, and complicated combo-building.
• Integration with Twilio for SMS Messaging: Revel, like Tookan, works with Twilio to provide two-way SMS between your drivers and consumers. This connection provides the polish of a much broader delivery platform while keeping your deliveries centered in your POS.
• Delivery XT Agent App: It’s fairly unusual for delivery software to have an integrated driver app. Although all of the systems on this list have one, Revel is the only cloud POS system with a driver smartphone app. Revel is a fantastic choice if you want the ease of a POS-built delivery system with the capabilities of a standalone delivery solution.
• Because Revel is a full-fledged POS, it comes with extensive customer training and support tools. Revel’s customer service choices are, in fact, the best on our list. Users may access a comprehensive online knowledge base at any time, communicate with a live support representative 24 hours a day, request one-on-one training sessions for their employees, and even get onsite, in-person training. There may be a charge for onsite training; contact Revel for a quotation.

DoorDash is a door-to-door delivery service. is the most convenient way to use third-party drivers.

DoorDash is a door-to-door delivery service.

3.93 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Third-party drivers on demand
• You may pay-as-you-go with flat-rate delivery rates.
• There are no long-term contracts.

What Isn’t There

• Fees that are charged in a set amount
• Non-staff drivers are impossible to regulate.

DoorDash is a door-to-door delivery service. Pricing

• Monthly Software Fee: $0 per month for software per month for software
• Deliveries Included: There are no limits on the number of deliveries that may be made.
• Fee for each delivery: $6.99–$10.99; rates vary at DoorDash’s sole discretion
• Integrations:
  • Direct connections with Toast, Square for Restaurants, Revel Systems, and other POS systems are available.
  • Only the DoorDash platform supports ecommerce.
  • The DoorDash platform is in charge of messaging.

DoorDash is a door-to-door delivery service. is an on-demand delivery service from the DoorDash platform. Unlike other systems on this list, it sends you a team of on-demand drivers. You own your order stream and the customer data, but you let DoorDash is a door-to-door delivery service.rs handle the delivery. Rather than paying order commissions (as with the DoorDash app) and monthly fees (as with others on this list), all you pay with DoorDash is a door-to-door delivery service. is a flat rate fee per delivery. If you don’t have the bandwidth to manage a team of drivers, DoorDash is a door-to-door delivery service. is the delivery software for you.

It earned a 3.93 out of 5 on our delivery software rubric, scoring points for its easy-to-use driver tools and flat-rate pricing. It could have rated higher if restaurant users had more control over delivery zones and fees. DoorDash is a door-to-door delivery service. sets your delivery fees anywhere from $6.99 to $10.99 per delivery and typically limits deliveries to a five-mile radius around your location. If you want more flexibility, you’ll need to manage your own drivers using any of the other options in this guide.

Your DoorDash is a door-to-door delivery service. dashboard shows active orders.

You can track deliveries in real time from your DoorDash is a door-to-door delivery service. Portal.

DoorDash is a door-to-door delivery service. Standout Features

DoorDash is a door-to-door delivery service. is part of the DoorDash suite, which includes the DoorDash online ordering and delivery platform, DoorDash Self-Delivery, and DoorDash Storefront. The Drive app integrates with several popular POS systems, like Square for Restaurants and Toast.

• Driver Management: DoorDash is a door-to-door delivery service. takes care of all the driver management functions. You won’t need to track driver tips, assign routes, or reimburse for gas and mileage. DoorDash is a door-to-door delivery service. is the only system on this list that handles your driver team for you.
• Flat-rate Delivery Costs: You may pay as you go with flat-rate delivery fees; you’ll only be charged for the deliveries you need.
• Real-time Tracking: The DoorDash is a door-to-door delivery service. portal shows driver locations on a live map. So, you can track your food en route and know exactly where drivers are located if there are delays.
• White-labeling: Using DoorDash is a door-to-door delivery service., your customers will experience Uber-like delivery efficiency, with your restaurant branding. This is called white-labeling.

How We Decided on the Best Restaurant Delivery Services

We compared dozens of new and established delivery management systems based on what functions are vital to restaurants. With cost being a major concern, we primarily looked for tools that allow restaurants to manage their own driver fleets. We considered overall price, restaurant-specific innovations, available integrations, general driver dispatch functions, and User-Friendliness. We also considered our retail and restaurant experts’ personal evaluations of each software.

Tookan emerged as the best overall meal delivery software for independent businesses based on the aforementioned criteria. According to our grading methodology for restaurant meal delivery software, the program achieved the highest overall grade (4.44 out of 5) and is the best product that we personally recommend.

Please see the sections below for a complete list of our assessment criteria.

30%

Features of Niche Delivery Management

15% of the overall score

We began by determining if each program provides a free plan or a free trial. Then we looked at monthly membership prices of less than $75 and per-order fees of less than $30. Plans with unlimited user logins received good reviews from us. Finally, we rewarded systems that do not need long-term commitments with points.

30% of the overall score

We started by looking for potential connectors since delivery management is an add-on function for most small eateries. We gave the best marks to systems with direct interfaces with prominent POS companies, but we also looked at systems with open APIs that enable restaurants to develop their own integrations. We also looked for features that would help restaurants, such as cash and tip monitoring, customized delivery zones, and comprehensive map-based dispatch capabilities.

30% of the overall score

We searched for delivery management solutions that monitor drivers’ whereabouts in real time since delivered food has a limited shelf life. Software that enables drivers and consumers to communicate through SMS earned good grades as well. We sought for methods that would enable us to customize ticket forms and provide comprehensive delivery instructions, such as door codes and special requests.

15% of the overall score

We sought for technologies that were simple to use since driver dispatch is not a fundamental skill in most restaurant owners’ playbooks. We specifically looked for software that includes 24-hour customer service, thorough training videos, and one-on-one installation assistance.

10% of the overall score

Finally, we looked at any noteworthy features and if the software system as a whole offers excellent value for money. We also looked at how popular each system is among small firms. Then, based on the average user rating and our experts’ expertise with the product, we assigned points.

*Percentages based on total score

Conclusion

For independent eateries, food delivery software is only growing better and more helpful. Tookan is the greatest place to start if you want to move your delivery operations in-house. Its five memberships provide something for every restaurant, regardless of size or amount of deliveries. Available POS and messaging connections enable your small company compete with much bigger delivery platforms by centralizing your delivery operations. If you wish to give Tookan a try, you may do so for 14 days for free.

Pay a visit to Tookan.

The “food delivery management” is a software that helps restaurants to manage their food deliveries. It can help them with everything from managing orders, tracking inventory and scheduling staff. The “6 Best Food Delivery Software for Restaurants in 2022” has been compiled by the team at Restaurant Point.

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