What is HD Voice Calling? A Feature Guide

Apple released HD voice calling with the iPhone 6, a device that has managed to shift billions of dollars in revenue. The technology is one of many features developed by Apple and will continue as a key driver for their success?

HD Voice Calling is a feature that allows users to have crystal clear phone calls. The “hd symbol on phone calls” will appear when the call is made.

What is HD Voice Calling? A Feature Guide

High definition (HD) voice calling is a phone feature that eliminates background noise and improves audio clarity. Most mobile service providers have adopted it as a standard, and it is a feature featured in the top corporate phone systems. HD calling, on the other hand, is more expensive and requires a quicker internet connection for voice-over-internet-protocol (VoIP) phone conversations.

How Does High Definition Calling Work?

Before delivering the audio stream to a receiving server, HD voice calling compresses it into data packets. The receiving server then decompresses and opens the packets. Call frequencies are limited to 300 Hz to 3.4 kHz in traditional low-definition voice calls. The wideband audio used in HD voice calling broadcasts call frequencies between 50 Hz and 7 kHz (or greater), which is substantially closer to the frequency of human speech (between 75 Hz and 14 kHz).

HD calling isn’t a new concept—VoIP programs like Skype and Zoom have been utilizing it for years. The introduction of voice-over-long-term-evolution (VoLTE), which leverages 4G or 5G networks to boost data speed and call quality, has made it accessible to mobile operators.

While high-definition voice calling is becoming more common, conventional analog phone lines and certain low-cost VoIP providers continue to use low-definition voice calling. That isn’t always a terrible thing. If a company doesn’t have access to a dependable network, conventional voice calls’ lower-definition frequencies might actually improve call quality.

This is due to the fact that low network quality may cause data packets to be lost in transit, resulting in choppy conversations and missed calls. If a company does not have access to a high-speed network, it is advisable to spend money on noise-canceling headphones and standalone phone programs (such as WhatsApp and Skype) rather than subscribing to a more costly business phone plan to enhance overall call quality.

HD Voice Calling Pros & Cons

HD-ready Virtual Phone Providers & Standalone Apps

Using specific virtual phone providers or independent applications, your company may benefit from HD voice calling. The following are some of the greatest HD voice calling options:

Phone.com

Phone.com’s mobile and desktop applications give companies with HD voice calling, automated attendants, call management capabilities, and other basic VoIP services. It’s one of the most cheap virtual phone companies on the market, with rates beginning at $10.39 per month.

magicJack for Professionals

MagicJack is a fantastic virtual phone service that offers HD calling. It offers conference calling, phone queues, voicemail transcriptions, and more to organizations. MagicJack may be used on a desk phone, a mobile device, or a computer.

Messenger on Facebook

Messenger on Facebook is mainly known for instant messaging, but the app also provides HD voice calling. Since Facebook has close to 3 billion users, it’s safe to assume that many of your contacts already have Messenger on Facebook installed on their mobile devices.

Skype

Skype has been available for almost a decade as a video-calling tool, but you can also use it to conduct audio-only HD conversations on your phone or computer.

WhatsApp

WhatsApp is a widely used worldwide messaging software that may be used to communicate with customers and team members across national lines. You can also make HD voice and video chats using their free app.

Providers of HD-ready Cell Phones

HD voice calling is available from almost all major mobile phone operators. Because HD calls are made using plan minutes rather than data, there is no additional charge for your small company to utilize this function (unless you go over your plan’s minutes). When making a video call, though, you’ll spend data to send the video and minutes to send the voice.

All of these well-known mobile phone companies allow HD voice calling:

  • AT&T
  • Verizon Wireless is a wireless service provider.
  • T-Mobile
  • Sprint
  • U.S. Cellular is a company based in the United States.

Complete Business Phone Systems with HD Capability

While HD voice calling is becoming more common in VoIP business phone systems, it is still not a standard feature. If sound quality is important to you, you’ll want to look into the characteristics of each platform to be sure it offers the high definition you want. You’ll also want to double-check that your office desk phones can support HD voice calling, and that your internet connection is robust enough to handle numerous simultaneous HD conversations.

A few business phone system providers that provide HD calling are listed below:

RingCentral

Calling, texting, faxing, team messaging, and video conferencing are all available with RingCentral’s unified communications VoIP platform. For HD voice conversations, it employs the OPUS codec, which ensures good audio for both high and low bandwidth users. Monthly plans start at $19.99 per user.

Nextiva

Nextiva is a commercial VoIP phone solution that allows organizations to communicate through audio and video. All mobile, desktop, and conference phones with HD capability will support HD voice calling. Monthly plans start at $18.95 per user.

8×8

808 is an all-in-one communications platform that offers limitless HD phone calls as well as free international calling destinations. It’s a great choice for small companies on a budget that need a dependable, easy-to-use VoIP software for their phone system. Monthly plans start at $12 per user.

Most Commonly Asked Questions (FAQs)

Is calling in HD voice more expensive?

For HD voice calling, VoIP business phone systems and mobile carriers utilize additional digital signal processing power. These are extra expenses that are passed on to companies and consumers in the shape of higher phone plans.

Is it possible to make HD voice calls over a sluggish internet connection?

Yes, but your performance will suffer as a result. Packet loss and connection difficulties occur when HD calls are conducted over an unstable network.

Is it possible to increase the quality of my voice without using HD voice calling?

Yes, you certainly can. The speech quality of your phone conversations may be improved using noise-canceling headphones, good microphones, and mobile applications. They aren’t a total replacement for HD calling, but they do assist to enhance audio quality.

Is HD calling possible on 3G?

No. VoLTE technology leverages 4G and 5G LTE data networks to provide HD voice calling. The bandwidth available on legacy 2G and 3G networks is insufficient to accommodate HD conversations.

What if just one of the parties has high-definition voice calling?

To utilize HD voice calling, both the caller and the receiver must have HD voice-enabled services and devices.

Conclusion

HD voice calling improves your phone conversations by reducing background noise and reducing lag and dropped calls. Improved conversations lead to better sales, customer service, and productivity, and these all ultimately impact your business’ Conclusion.

HD voice calling is now more accessible than ever thanks to advancements in VoIP technology. Do you want to give it a shot? RingCentral offers a 15-day free trial to provide your company access to enterprise-level communication and collaboration technologies at a low cost.

Go to RingCentral.com.

HD Voice is a feature that allows users to make and receive calls on their phones with higher quality audio. If you want to know if your phone has HD Voice, you can use the “how do i know if my phone has hd voice” command.

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