6 Best Business Phone Systems for 2022

These days, it’s more important than ever to have a phone system for your business. The tech is here, the cost has decreased and the systems are easy to manage. Here are six of our favorite ones that will be top choices in 2022.

The “best phone systems for small business” is a question that many people ask. There are 6 best business phone systems in 2022.

The top corporate phone systems combine innovative features like automated attendants, mobile applications, video conferencing, and software connections with considerable cost savings and value. Based on the particular features or calling demands your company may have, we’ve found the top business phone system suppliers for enterprises of all sizes.

The top business phone systems for firms ranging in size from solopreneur to small, mid-size, and big organizations, according to our study, are:

• RingCentral: Best overall, and best option for enterprises seeking sophisticated calling and communications capabilities, broad integrations, and an open API that is developer-friendly.
• Nextiva: Excellent solution for teams looking for video conferencing, calling, texting, and group messaging all in one simple interface.
• 8: The best business phone system for enterprises with a global presence.
• Google Voice is a service provided by Google. is the best business phone system for single owners and freelancers looking for a low-cost, easy-to-use phone system that also interacts with Google Workspace.
• Grasshopper is the best option for small businesses looking for a reliable virtual phone system that won’t break the budget.
• Zoom Phone: The best calling solution for organizations looking for a flexible and economical pay-as-you-go plan with excellent call handling and communication features.

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RingCentral is the best business phone system overall.

RingCentral

AVERAGE RATING: 4.75 OUT OF 5

What We Enjoy

• Open API and a large number of third-party integrations
• A comprehensive set of business calling and unified communications (UC) services that expand as your company develops.
• Apps that are simple to use

What Isn’t There

• For smaller businesses, the number of features may be excessive.
• Expenses are higher than those of lighter-weight rivals.

Pricing for RingCentral

• Essentials: $19.99 per month for messaging and calling per user.
• Video conferencing and third-party integrations are standard at $27.99 per user, per month.
• Advanced call management, real-time statistics, and open API access are available for $34.99 per user, each month.
• Ultimate: $49.99 a month per user for device status reports, alerts, and unlimited storage.
• 30 day free trial

*Prices based on a two-to-twenty-user estimate and a 33 percent yearly membership discount from RingCentral.

When it comes to the finest small business VoIP services, RingCentral is the undisputed champion. Hotdesking, automated call recording, video conferencing, and real-time analytics are just a few of the sophisticated corporate calling and communications capabilities available in its simple applications. It also comes with an open API for custom integrations and a large number of third-party connectors.

RingCentral is more costly than virtual phone systems like Grasshopper and Google Voice is a service provided by Google., with an entry-level fee of $19.99 per user, per month, but you get what you pay for in this instance. The premium pricing point of RingCentral rewards corporate clients with not just a powerful range of calling functions, but also a full unified communications solution.

Setting up a VoIP system, on the other hand, may be overkill for small businesses. The large number of functions might be intimidating for new users. Users with more basic requirements may be better served by beginning with a virtual phone system like Grasshopper and then scaling up to RingCentral when they need more complex features and larger usage restrictions.

Features of RingCentral

• Integrations and open API: Use RingCentral’s open API platform for developers and comprehensive third-party integration options to connect your whole tech stack and apps to the platform.
• Advanced call management: Give your administrators the ability to monitor live calls (call monitoring), whisper helpful hints to agents (call whispering), and take over discussions as needed (call barge).
• Keep your discussions at top-notch quality with high-definition audio and video, whether you’re on the phone or on a video chat.

Nextiva: The Best Unified Communications Business Phone System

Nextiva

4.67 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Professional greetings are provided for free.
• At the lowest levels, advanced functions are available.
• Uptime of 99.999 percent and customer service available 24 hours a day, seven days a week

What Isn’t There

• The user interface is outdated.
• RingCentral has less integrations.
• When compared to 8×8 or virtual phone systems, they are more expensive for small businesses or corporations on a tight budget.

Pricing for Nextiva

• Unlimited phone, video calling, and faxing for $21.95 per user, each month
• Professional: $25.95 per month per user for increased conferencing participant limits, SMS messaging, and call pop.
• Enterprise: $35.95 per month per user for voice analytics, as well as unlimited recordings and conferencing participants.
• Ultimate: $65.95 per month per user for automated surveys and control of sales and service productivity.

*Prices based on Nextiva’s yearly discount and a five-to-nineteen-user projection.

For teams looking for a unified communications platform, Nextiva is the finest small business phone system. The software allows your company to accomplish everything from talking, texting, faxing, team messaging, and video conferencing, all at a cheaper cost per user than RingCentral. In addition, Nextiva gives limitless voice and video conferencing participants, a feature that no other rival on this list offers.

Nextiva’s business calling and communications services are comparable to RingCentral’s, except it provides more sophisticated functions at lower price levels. If you require a more comprehensive collection of third-party connectors or bespoke integrations, however, RingCentral is the way to go.

While Nextiva’s apps have a The user interface is outdated., they’re still relatively easy to navigate and use. However, users who value ease of use above functionality will find Grasshopper or Zoom Phone to be better options.

Features of Nextiva

• Before you pick up an incoming call, learn essential data about your caller and previous encounters with them.
• Professional greeting: At the Professional plan or above, Nextiva provides complimentary professionally produced audio greetings.
• With welcome emails, sophisticated chat bots, and automated reminders, you can put your relationship development on autopilot.

8: The Best International Calling Business Phone System

8×8

3.94 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• International calling to 48 countries is unlimited.
• Entry-level pricing at a low cost
• Interface that is simple to utilize

What Isn’t There

• Many nations throughout the world are trapped behind pricey plans.
• The mobile app does not have the same capabilities as the desktop version.

Pricing for 8×8

• Voice, video, texting, and auto-attendants are all included in the $8 Express plan.
• X2: $24 per month per user, including unlimited calling to 14 countries, SMS messaging, and video conferencing.
• X4 costs $44 a month per user and includes unlimited calling to 48 countries, call handling tools, and supervisor analytics.

*Price based on an annual membership discount of $8.

808 is the greatest business phone system for enterprises that need to call across borders, as well as one of the most cost-effective VoIP services for teams who need more than a virtual phone system. At only $12 per user, per month, the 88% Express plan is an excellent entry-level solution for small enterprises and solopreneurs.

The X2 plan from 88% gives unlimited calling to 14 countries, while the X4 plan includes unlimited calling to 48 countries—a feature that no other rival on our list can match. On the flipside, consumers must switch to 88%’s most costly X4 plan to get unlimited international calling in most countries. This may be expensive, particularly if your company doesn’t need all of the other services included in the package.

88%’s smartphone and desktop user interfaces are a little antiquated, but they’re quite simple to use. The 808 mobile app, on the other hand, lacks several of the features found on the desktop version, making it a less useful on-the-go tool. RingCentral or Nextiva users who expect to depend heavily on mobile applications will have a better experience.

88% of the features

• Team chat: Replace your messaging applications and email threads with 88%’s Team Chat for a more cohesive, collaborative atmosphere.
• Upgrade to one of 8’s contact center systems to manage any amount of incoming and outgoing calls and messages.
• Insights and analytics: Analyze real-time, enterprise-wide information and analytics to find cost-cutting opportunities and enhance customer communications.

Google Voice is a service provided by Google.: Best Business Phone System for Solopreneurs & Freelancers

Google Voice is a service provided by Google.

3.73 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Interface that is simple to utilize
• It’s compatible with Google Workspace applications.
• Calling to other countries is possible.

What Isn’t There

• There is no help available 24 hours a day, every day.
• There are no toll-free numbers.

Google Voice is a service provided by Google. Pricing*

• Starter: $10 per month per user includes unlimited domestic calling and text messaging, Google Workspace integrations, and voicemail transcriptions.
• For multi-level auto-attendants and ring groups, the standard rate is $20 per user, per month.
• Premier: $30 per month per user, including unlimited overseas destinations and sophisticated reporting.

*Pricing based on Google Voice is a service provided by Google.’s monthly subscription plans.

Google Voice is a service provided by Google. is a virtual phone number service that is best-suited for small businesses and solopreneurs, especially those using Google Workspace apps. Users who start with Google Voice is a service provided by Google.’s free personal plan can get familiar with basic functionality and the user interface, but will need to upgrade to a paid plan to get business calling and call handling features like international locations, auto-attendants, and ring groups.

Unlike the VoIP providers above, Google Voice is a service provided by Google. is a virtual phone system that forwards calls to your device, so you have to have an existing VoIP service, landline phone system, or mobile phone plan in place. It does, however, give small business owners and solopreneurs a second phone number to establish a professional presence and separate business and personal calls, voicemails, and texts.

Business users familiar with Google products will love the familiar look and feel of Google Voice is a service provided by Google.. It integrates smoothly with Google Workspace apps like Gmail, Calendar, and Meet, making it easy to collaborate and keep your work connected.

Google Voice is a service provided by Google. is an entry-level business phone system. While it’s the most affordable option on this list, it’s also the most basic. Businesses with more complex needs that want advanced features like hotdesking, real-time call monitoring, and third-party integrations need to consider systems like RingCentral or Nextiva.

Google Voice is a service provided by Google. Features

• Google Workspace integrations: Google Voice is a service provided by Google. integrates with Gmail, Calendar, Meet, and more to connect data between all your Google applications.
• Ring groups: Notify a group of users when a call comes in so that it may be addressed fast.
• Desk phone support: Standard and Premier users can set up compatible desk phones to make and receive calls through the Google Voice is a service provided by Google. platform.

Grasshopper: Best Business Phone System for Simplicity & Affordability

Grasshopper

3.42 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Depending on the subscription, 1 to 5 phone lines and 3 to infinite extensions are offered.
• Regardless of tier, all features are included.
• Instant reactions and personalized greetings

What Isn’t There

• It is missing advanced features.
• Solo plan is expensive compared to 8×8, Google Voice is a service provided by Google., and Zoom

*Pricing for Grasshoppers

• Solo: $26 per month for a single phone number with three extensions
• $44 a month for 3 numbers and 6 extensions as a partner
• $80 per month for 5 numbers and unlimited extensions for small businesses.

*Pricing is for a one-year membership.

Grasshopper is a great option for users looking for a simple, affordable virtual phone system. The desktop and mobile apps are modern and Simple to use. However, the user-friendly aspect of Grasshopper mainly comes because the system It is missing advanced features. like auto-attendants, video conferencing, and team messaging.

When evaluating the costs of the finest business phone systems, keep in mind that Grasshopper’s price is not based on the number of users. Small Business plan members, for example, receive five phone lines and unlimited extensions, therefore making the fee $16 per user, per month (at most, as extensions aren’t included).

With Grasshopper’s Instant Response function, you may instantly text missed calls back. You may inform them of your business hours and when they can anticipate a call back, which will assist you manage call flow regardless of the size of your staff. Businesses may now utilize Grasshopper’s Voice Studio to buy one or more professionally recorded greetings for a fixed charge of $75 per session.

Unfortunately, Grasshopper doesn’t provide any integrations. If you just need basic calendar and email inbox integrations, Google Voice is a service provided by Google. will be the better option. If you need advanced integrations with customer relationship management (CRM) software or custom applications, consider using Nextiva or RingCentral.

Grasshopper Characteristics

• When you are unable to answer a call, automatically send a text message to the caller.
• Grasshopper automatically transcribes your voicemail messages so you can read them and quickly cut and paste them to send to someone on your team.
• Simultaneous call handling: This feature prevents an incoming caller from hearing a busy tone or being sent to voicemail.

Zoom Phone is the best business phone system for small businesses with low call volumes.

Zoom Phone

3.39 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE

What We Enjoy

• Simple to use
• All plans have advanced features.
• Options for a la carte price
• Integrations with Zoom video conferencing

What Isn’t There

• Depending on call volume, metered pricing might be more costly.
• On the Pro plan, SMS messaging is not accessible.

Pricing for Zoom Phones*

• Metered: A full-featured, pay-as-you-go plan costs $10 per user, each month.
• Unlimited domestic calling and SMS messaging for $15 per user, each month
• Pro Global Select costs $20 per month per user and includes unlimited domestic calling in more than 40 countries and territories.

*An yearly payment option is available for Zoom Phone, although the price does not alter considerably. Paying monthly for the standard plan, for example, is $10 per month, but when you choose the yearly payment option, the price drops to $120 per year.

Zoom Phone is a newcomer to the corporate phone system market, but they’re swiftly catching up thanks to a compelling mix of affordability and features. Except for the Pro plan, which (oddly) does not include SMS messaging, every Zoom Phone package includes all of the platform’s services.

Auto-attendants, interactive voice response (IVR), call handling, call park, team messaging, and team status are all included in Zoom Phone. Zoom Phone is the most inexpensive way to have access to some of the industry’s most sophisticated capabilities, starting at only $10 per user, each month. Additionally, people who are acquainted with Zoom video conferencing will find Zoom Phone’s user experience to be quite comparable.

On the flipside, the platform is still experiencing minor technical difficulties and poor call quality. However, as the program matures and is updated, these issues should go away. Still, if simplicity of use and a rich feature set are crucial to your company, Nextiva is a viable option.

Features of the Zoom Phone

• Plan with a meter: You only pay for what you use. Pay-as-you-go pricing allows you to use all of Zoom Phone’s sophisticated capabilities without wasting any of your money.
• Zoom Phone’s HD call quality is achieved with superior noise reduction, keyboard type suppression, and echo cancellation.
• Elevate to Zoom Meeting: Convert a phone call into a Zoom Meeting or Zoom Room in seconds.

How We Decided Which Business Phone System Was the Best

The finest business phone systems strike the appropriate blend of price and functionality. Although most business phone plans have a lot in common, having the features and functionality your company need might cost almost twice as much as another.

We looked at the pricing of numerous business phone systems as well as basic and advanced features, simplicity of use, and customer feedback to see which ones give the greatest value. In the end, six companies made our list of the top business phone systems, which included both VoIP and virtual phone number services.

RingCentral offers the best value for money, according to our criteria. RingCentral has a 4.75 out of 5 rating for providing feature-rich calling and communications solutions at a reasonable price. You’ll receive enterprise-grade call management features, video conferencing, team messaging, an open application programming interface (API), and the most comprehensive range of third-party software integrations, as well as a 30-day risk-free trial of the system.

Go to RingCentral.com.

Learn How We Decided Which Business Phone System Was the Best by clicking on the tabs below:

25% of the overall score

We looked at the pricing of each tier of plan in proportion to the things it offered. Greater high-end functionality at the entry-level levels implies more business value. We also looked at the pricing of add-on features, yearly membership discounts, and the availability of free trials.

25% of the overall score

Virtual and VoIP business phone systems must provide the required fundamental must-have phone system characteristics to be counted among the top solutions. Mobile and desktop applications, conference conferencing, short message service (SMS) texting, and automated attendants are examples of these services.

25% of the overall score

Each company phone system has its own set of features that distinguish it from the competition. RingCentral, for example, has the most comprehensive list of software connectors, but Nextiva’s higher tiers provide free professionally recorded greetings. Grasshopper and Zoom Phone, for example, provide all functions regardless of tier. Team messaging, video conferencing, voicemail transcription, and international calling were among the advanced features we looked for.

25% of the overall score

Aside from price and functionality, our evaluation includes an expert assessment based on our personal experience with the platform, user feedback, and market popularity. We also looked at which providers provide the greatest overall value, simplicity of usage, and feature set for small businesses.

*Percentages based on total score

Conclusion

With so many great business phone systems to choose from, you don’t have to settle—you can find the perfect solution for your business. If you’re in need of a simple, affordable virtual phone system, we recommend starting with Grasshopper, Google Voice is a service provided by Google., or newcomer to the space Zoom Phone. However, if your business needs a complete, scalable communications platform, there’s no better option than RingCentral.

Whether you’re a startup, an enterprise, or somewhere in between, RingCentral has all the features and functionality you’ll ever need. Additionally, if your firm expands, you may scale it by adding new features. To find out for yourself, sign up for a 30-day free trial.

Go to RingCentral.com.

With the increase of business, it is important to have a phone system that can handle all of the calls. The “6 Best Business Phone Systems for 2022” will help you find the best one for your company. Reference: business phone service providers in my area.

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