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The telecommunications industry is in a state of constant flux, but what will the future hold? Voice over internet protocol (VoIP) has made calling and messaging cheaper than ever before. Now companies are setting their sights on new innovations like cloud-based communications services that can reduce costs even further.
The “best voip phones for small business” is a topic that has been around for quite some time. The best phone will be the one with the most features and the lowest price.
Crisp audio quality is supported by high-quality voice-over-internet-protocol (VoIP)-enabled phones, which also provide call management facilities. The best VoIP phones also include user-friendly interfaces and touchscreen or LCD (liquid crystal display) screens. The top VoIP phones for companies were determined by evaluating available features, talk time, interconnectivity, and convenience of use to find the greatest value for the money.
The following are the best VoIP phones, according to our research:
- The GXP2170 by Grandstream is the best-in-class and most economical full-featured corporate VoIP phone.
- The GXV3275 by Grandstream is the best choice for built-in video conferencing and web browser features.
- Ooma DP1-T: The cheapest solution for Ooma home office customers that wish to connect to the base console wirelessly.
- The Yealink W60P is an ideal cordless connection for teams who need a lot of speaking time.
- DP720 (Grandstream): The most cost-effective cordless alternative
- The VVX 601 Polycom is an excellent solution for mid-sized enterprises that need up to 16 lines.
At a Glance: The Best VoIP Phones
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GXP2170 by Grandstream: Best VoIP Phone Overall
GXP2170 by Grandstream
4.50 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE
What We Enjoy
- Works with a variety of VoIP service providers, including Vonage.
- VoIP call recording and voicemail are supported.
- Bluetooth integration
What Isn’t There
- There are no video capabilities.
- There isn’t a touchscreen on this device.
- A 3.5 millimeter (mm) jack is missing.
GXP2170 by Grandstream Pricing
The GXP2170 by Grandstream outshines the competition because of its low price per phone and Bluetooth integration. Grandstream designed the enterprise-grade desk phone for high-volume users, and it syncs smoothly with mobile phones and headsets. This also makes it one of the best VoIP phones for call centers. In addition, the full-color LCD screen and traditional dial pad have a familiar look and feel, but dual gigabit ports ensure a reliable high-speed connection.
It supports up to six SIP accounts, which means that up to six different workers may utilize the phone (hotdesking) and answer up to 12 phone lines. You may utilize your business phone system to transfer or park calls using the interface’s 48 digital speed dial/busy lamp field (BLF) buttons.
However, the GXP2170 by Grandstream There isn’t a 3.5mm jack. or a built-in camera like the GXV3275 by Grandstream. Also, some staff may prefer a desk phone that feels more like a tablet or smartphone. In this case, consider a touchscreen model like the GXV3275 by Grandstream or VVX 601 Polycom.
GXP2170 by Grandstream Features
To connect to a wireless headphone or mobile device, turn on Bluetooth on your phone. (Photo courtesy of Grandstream)
- Audio conferencing: Hold a five-way conference call on your VoIP phone, or use the speakerphone instead of the handset. You’ll receive full duplex sound and HD audio in either case for optimal clarity.
- Handling phone calls: The VoIP phone functionalities on your business phone are enabled through five programmable soft keys and 11 dedicated function keys. You may make your customised ringtones and park or transfer calls.
- Management of contacts: View up to 500 call log records or access a downloadable phone book with up to 2,000 entries by pressing the dedicated Phonebook function key.
Check Out GXP2170 by Grandstream
The GXV3275 by Grandstream is the best VoIP phone for video conferencing.
GXV3275 by Grandstream
4.44 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE
What We Enjoy
- Touchscreen with a large, full-color display
- Three-way video conferencing is supported.
- It comes with a built-in web browser.
What Isn’t There
- It runs on an earlier version of Android.
- It only supports a few phone lines compared to other desk phones.
GXV3275 by Grandstream Pricing
The GXV3275 by Grandstream is the best option for video conferencing, thanks to its sizable seven-inch touchscreen and tiltable camera. You can host and record three-way video calls and use the privacy shutter to block the camera when it’s not in use. The tablet-like console has three dedicated Android keys (Home, Menu, and Back), and you can perform essential VoIP functions like call forwarding and call park or pickup.
This desk phone suits a variety of uses because it has Bluetooth integration and Wi-Fi for connecting external devices. You can also connect tools using the RJ9 or 3.5mm jacks, universal serial bus (USB) port, or the mini high-definition multimedia interface (HDMI) port.
GXV3275 by Grandstream Features
Individually add contacts or import them from an external device. (Photo courtesy of Grandstream)
- Video conferencing: The on-screen display offers a video resolution of up to 720p and includes features such as auto-focus, auto-exposure, and anti-flickering to ensure excellent video quality.
- Call management: Before transferring a client, use the capacitive touch interface to add contacts to a downloaded phone book and observe which staff are on the line.
- Tablet functionality: Personalize your phone by installing third-party weather, social networking, and calendar apps. You may also utilize Grandstream’s application programming interfaces (APIs) and software development kits to stream internet radio, use the built-in web browser, and build bespoke tools (SDKs).
Check Out GXV3275 by Grandstream
The Best VoIP Phone for Ooma Home Office Users is the Ooma DP1-T.
Ooma DP1-T
4.10 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE
What We Enjoy
- The cheapest VoIP phone on our list
- 32 speed dials that may be programmed
- Battery backup for 36 hours
What Isn’t There
- Only two phone lines are supported.
- There is no 3.5mm or RJ9 jack.
- Only with Ooma VoIP services will it operate.
Pricing for the Ooma DP1-T
The Ooma DP1-T wirelessly connects to the Ooma Office base station, allowing you to make and receive phone calls without having to fiddle with an Ethernet connection. The phone operates as long as it’s within 150 feet of the base unit and employs DECT (digital enhanced cordless telephony) technology. The rechargeable battery also boasts a 36-hour standby time and a seven-hour talk time, enabling you to go from the workplace to the living room without needing to locate an outlet.
When purchased through a third-party supplier, the Ooma DP1-T is reasonably priced, or you may get it straight from Ooma. It’s possible that if you acquire it through Ooma, it’ll already be provisioned for your account, making setup much quicker. However, when compared to the Grandstream and Polycom phones, it has the smallest LCD display. If you need to answer or monitor more than two phone lines, it’s also not a suitable match.
Features of the Ooma DP1-T
View two phone lines’ incoming caller identification (ID) at the same time. (Image courtesy of Ooma)
- The Ooma DP1-T’s user interface uses LEDs to illustrate the status of your lines. A call is on hold in red, a busy line in green, and an open line in the absence of lights. The contact directory, call records, and 16-speed dial contacts are all accessible through hard buttons.
- If you have voicemail messages waiting, a red light glows at the top of the Ooma DP1-T phone, and the LCD screen displays the number of fresh voicemails you have up to 99. To hear your messages, just hit the voicemail button and follow the steps.
- The Ooma DP1-T allows you to rapidly swap devices. When you dial *44 on your desk phone, all devices for your extension will ring at the same time.
Take a look at the Ooma DP1-T.
The Yealink W60P is the best cordless VoIP phone for long-distance calls.
Yealink
3.98 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE
What We Enjoy
- With a fully charged battery, you can converse for up to 30 hours.
- 2.4-inch color LCD panel that is easy to read
- Purchases may be made via Vonage, RingCentral, or third-party vendors.
What Isn’t There
- There are fewer SIP accounts supported than on the DP720 (Grandstream).
- Comparable cordless and desk phones are more costly.
Pricing for the Yealink W60P
The Yealink W60P is a cordless office phone that includes a base station as well as a USB charging cradle. Because one base unit can handle up to eight cordless phones against Grandstream’s five, it’s more scalable than the DP720. The Yealink W60P also features a bigger 2.4-inch color LCD screen than the cordless Grandstream model, making it simpler to read.
The W60P is suited for many enterprises, with a 400-hour standby duration and a range of 50 meters (164 feet) inside and 300 meters (approximately 984 feet) outside. It can handle retail establishments as well as large nurseries. Up to 500 contacts may be seen, and your keyboard can be locked to avoid accidental phone calls.
Features of the Yealink W60P
Your cordless phone may be used to customize your settings. (Photo courtesy of Yealink)
- Scalability: The Yealink W60P is scalable, allowing you to connect up to eight phones to a single base station. There are also eight VoIP accounts and phone lines available. Use up to five repeaters per base console to increase your range if your firm grows in size. Your crew will be able to keep in touch while traversing more territory.
- Call handling: The Yealink cordless phone functions similarly to conventional desk phones, enabling you to take use of a variety of VoIP capabilities. You may put callers on hold, transfer them, and switch back and forth between two calls at the same time.
- Contact management: Use a lightweight directory access protocol (LDAP) program to search your phone book or access a distant contact list. You may also import and export contacts from other devices.
Take a look at the Yealink W60P.
DP720 (Grandstream): Best Cordless VoIP Phone for the Money
DP720 (Grandstream)
3.91 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE
What We Enjoy
- There is a micro USB charging connector on the device.
- 10 SIP accounts and phone lines are supported.
- There are 19 language options.
What Isn’t There
- The LCD display is rather tiny.
- Purchase of a base station is required.
DP720 (Grandstream) Pricing
The DP720 (Grandstream) is the lowest-priced cordless phone, and like Yealink, it uses the digital enhanced cordless telecommunications (DECT) wireless standard. It has 23 keys, including two soft keys and four dedicated function keys, so you can answer, park, or transfer calls with ease. This model also supports three-way audio conferencing.
The Grandstream DP750 base console isn’t included in the pricing, and the 1.8-inch color LCD is smaller than the cordless Yealink device. On the other hand, the DP720 phone supports up to ten Session Initiation Protocol (SIP) accounts, whilst the Yealink W60P only allows eight.
DP720 (Grandstream) Features
Using the main menu, you may check your settings and status. (Photo courtesy of Grandstream)
- Mobility: Like the Yealink W60P, the DP720 (Grandstream) has a range of 50m indoors and 300m outdoors. The rechargeable battery provides 20 hours of talk time and 250 hours of standby time.
- Create DID call groups or download your phone book from the Grandstream cordless phone for better call handling. It also has capabilities like three-way conferencing, call transfer, call park, and on-hold.
- Multilanguage: The DP720 (Grandstream) supports 19 languages, which is more than the 16 on Polycom models. In addition, the DP720 (Grandstream) includes some languages not offered by other phone vendors, including Czech, Hebrew, Turkish, Arabic, and Serbian.
Check Out DP720 (Grandstream)
The VVX 601 Polycom is the best multiline VoIP phone on the market.
VVX 601 Polycom
3.90 OUT OF 5 STARS FOR THE OVERALL PERFORMANCE
What We Enjoy
- Touchscreen that is simple to use
- Other phones just have one USB port, however this phone has two.
- Picture frame mode on a computer
What Isn’t There
- It is more expensive than other desk phones.
- Conferencing is restricted to a maximum of three individuals.
- There isn’t a 3.5mm jack.
VVX 601 Polycom Pricing
The VVX 601 Polycom is geared toward executives and is one of the best devices for multiline phone systems. It supports 16 SIP lines compared to six with both Grandstream desk models. The VVX 601 features a 4.3-inch touchscreen, hard numeric keypad, and Bluetooth integration. Although the VVX 601 Polycom doesn’t have a built-in video camera, it coordinates with the USB plug-and-play Polycom VVX camera.
You can complete most tasks on your office phone, including managing your calendar or viewing instant messages. Or pull your phone interface up on your computer screen and use your mouse to navigate through various menus. However, the VVX 601 Polycom costs more than the GXV3275 by Grandstream with a built-in camera. If you have 12 or fewer lines, the GXV3275 is a better choice.
VVX 601 Polycom Features
To display call data per line, swipe from left to right. (Photo credit: Poly)
- User interface: Personalize your display with Polycom apps or install custom applications using Poly’s SDKs and APIs. Or add your favorite photos and view them on your phone in Picture frame mode on a computer.
- Poly’s Acoustic Clarity technology allows you to have crystal-clear conversations. Full-duplex sound with background noise reduction and echo cancellation is supported by the high-definition (HD) audio.
- Use your desk phone to monitor and manage calendars, get reminders, and check the status of your team members’ presence.
Check Out VVX 601 Polycom
How Did We Choose the Best VoIP Phone?
The finest devices for your company phone system range in price and capability, giving you to provide your employees with the tools they need to communicate effectively. On the basis of phone pricing and feature sets, we evaluated numerous VoIP phone models. We also considered the convenience of usage and overall cost-effectiveness.
Learn How Did We Choose the Best VoIP Phone? by clicking on the tabs below:
15% of the overall score
The finest VoIP phones for business cost somewhere between $50 and $300. We also took into account whether any devices had a maintenance cost, since this might help firms save money on repairs and upkeep.
35% of the overall score
Call management and handling functions, such as call holding, forwarding, and transferring, are available on VoIP business phones. Devices featuring call recording, rapid dial buttons, and voicemail access received bonus points.
30% of the overall score
We looked at several phone models to determine whether they have a password-protected login for multiple SIP accounts. We also gave devices that have a conference bridge and text messaging a better ranking than those that didn’t.
20% of the overall score
We looked for distinguishing characteristics in each desk or cordless phone and assigned a score based on overall value for money. We also looked at how popular the device was among corporate users and how simple it was to set up and configure.
*Percentages based on total score
Conclusion
Multiple SIP accounts, phone lines, and audio conference participants are all supported by VoIP phones. Before purchasing a VoIP phone, consider how you want to use it and verify with your VoIP provider to confirm compatibility.
The GXP2170 by Grandstream earned 4.5 out of 5, making it the clear winner. It’s priced reasonably at $115 per device, works with many VoIP vendors, and has Bluetooth integration. This enterprise-grade phone is an excellent addition to offices with high call volumes.
Visit GXP2170 by Grandstream
The “worst voip providers” are businesses that have poor customer service and a lack of features. It is important to choose a good provider for your business.
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