TSYS Review: Is It Right for Your Business?

TSYS is the largest credit card issuer in the United States. They offer a variety of products, from online and mobile payments to payment solutions for merchants and retailers.

The “tsys credit card processing reviews” is a review of the company. It includes information about the company’s history, its current financial status, and how it will affect your business.

TSYS Review: Is It Right for Your Business?

TSYS-Review-Is-It-Right-for-Your-BusinessTSYS is a merchant services company that provides an integrated payments platform, as well as mobile point of sale (mPOS), virtual terminal, and ACH payment processing. Fraud detection and compliance, reporting and analytics, and omnichannel technologies are also available. TSYS is one of the biggest direct processors on the market, capable of supporting medium to large organizations, however it is ideally suited for enterprises.

TSYS is a great place to start.

When Should You Use TSYS?

TSYS is not a system we normally suggest for small companies that need a merchant account, despite its extensive capabilities. It has a tiered pricing structure, long-term contracts with automatic renewal, and high cancellation penalties, making it unsuitable for small merchants, startups, and enterprises with modest transaction volumes.

A direct merchant account with TSYS may be a smart solution for large firms with a significant transaction volume. Small firms, on the other hand, might benefit from using one of our suggested merchant service providers.

It’s also worth noting that TSYS and Global Payments amalgamated in late 2019, thus navigating to tsysmerchantsolutions.com will take you to Heartland Payment Systems, another payment processor bought by Global Payments. Despite the fact that Heartland Payment Systems caters to small companies, it nevertheless has long-term contracts, early termination penalties, and opaque pricing schemes. As a result, neither method is presently recommended.

When to Use a Substitute

  • Businesses searching for a free merchant account might check into TSYS, which is renowned for long-term contracts with auto-renewal terms and high cancellation costs. Alternatives that do not impose setup fees or monthly subscriptions should be considered by business owners searching for a free merchant account.
  • Low-volume businesses in need of low-cost credit card processing: Most small companies just want a basic payment processing solution that does not require them to have their own merchant account. We suggest looking into low-cost credit card processing firms and top payment gateways that may provide lower-cost options.
  • Companies that need a high-risk merchant account include: If your company is in a high-risk sector, has a canceled merchant account, or has a poor credit score, you’ll have a hard time getting a loan from a large institution like TSYS. We suggest high-risk merchant account providers that specialize in giving high-risk companies the highest chance of being authorized for a merchant account.
  • Small companies and startups that choose to use a mobile payment system include: TSYS offers a mobile payment option, however the absence of price information might result in extra charges. Other businesses that use the best credit card processors and top credit card payment applications provide clear pricing and other company management solutions.
  • Point-of-sale (POS) integration is required by retailers and eateries. Retailers and restaurants, regardless of size, will want an inexpensive all-in-one payment solution. Consider retail credit card processing firms and restaurant card payment processors that have POS connections and inventory management solutions built-in to help you run your company.

Overview of TSYS

TSYS is a great place to start.

Pricing at TSYS

TSYS, like other big merchant service providers, does not give price information. It does, however, have a tiered pricing system, with fees varying based on your company model, financials, and transaction type. In general, we don’t advise small firms to employ tiered pricing schemes since the costs might be difficult to estimate and budget for.

TSYS charges an early termination price of up to $500 (contract is 36 months), an annual PCI compliance fee of $99.50, and chargeback fees ranging from $25 to $150, according to a cursory check on their website.

CardPaymentOptions.com reports the following Pricing at TSYS information:

  • 2.5 percent + 20 cents for swiped transactions
  • 3.5 percent + 20 cents for keyed-in transactions
  • Fees for virtual terminals range from 1% to 4.99 percent.

Costs of TSYS Hardware

TSYS provides both buy and lease options for POS systems and payment terminals, while no particular hardware price is disclosed. The leasing of POS equipment and accessories has a 24- to 48-month lock-in duration, while the lease of terminals and PIN pads has a 36-month lock-in period, according to a copy of one of its merchant account application forms.

Comparison of TSYS Fees and Alternatives

Are you looking for a straightforward merchant services solution? Square Payments is already integrated into Square’s all-in-one POS, retail POS, restaurant POS, and appointment system. As soon as you register a free account, you may begin receiving payments.

TSYS Advantages

When you open a direct merchant account with TSYS, you cut out the middleman from your card processing provider. TSYS provides multi-channel bill payment options, allowing users to accept a variety of payment ways. It provides you with access to a merchant site, which allows you to access paperless account statements and premium services.

Card payment processing: Process credit, debit, prepaid, and retail transactions for all major bank brands, networks, and private-label cards. With a touch, dip, or swipe, accept EMV chip and debit and credit card payments.

TSYS provides the “Mobile Payments Acceptance” mobile payment app, which works on both iOS and Android smartphones and includes a free magstripe reader. It uses a secure payment gateway to handle payments and gives you access to transaction history and client details from your mobile device.

TSYS offers an online merchant account and virtual terminal that allows you to conduct card-not-present transactions safely and in real time from any computer with an internet connection.

Accept ACH and e-check payments from your customers’ bank accounts, as well as e-check payments for online purchases.

Recurring billing: You may use this feature to automate invoicing and develop bespoke payment forms that clients can use to pay in their chosen method.

TSYS provides data security (format-preserving encryption and triple data encryption standards), tokenization, fraud protection, and merchant tax reporting, among other services.

PCI P2PE (Payment Card Industry Point-to-Point Encryption): This guarantees that all sensitive data is safeguarded and payment security is improved. The PCI Security Standards Council certifies only P2PE devices.

TSYS User-Friendliness

  • A dashboard and thorough data are included with the mobile payment app. The program is available for free and is simple to install. You may use it right away without a magstripe card reader if you utilize manual input.
  • Currency conversion on the fly: You get money in your local currency while allowing overseas consumers to pay in their own. Both Visa and Mastercard transactions are supported.
  • TSYS provides very little chargeback protection. It reimburses you for up to $25 in chargeback costs, but only for up to two instances.
  • TSYS offers its users with access to a merchant portal that comprises information on the state of the processor’s services and communications, as well as access to the Premium Services.

Customer Service at TSYS

TSYS’ website’s search bar is the closest thing it has to a support center. Within the merchant portal and on the mobile app, there is a help assistance feature. Phone help is also accessible 24/7 for direct merchant accounts. It’s worth noting, though, that there have been a lot of complaints regarding TSYS’ bad customer support.

What Users Have to Say About TSYS

TSYS has received mostly positive feedback on the internet. TSYS has done a good job building tools for practically all types of payment processing circumstances, according to most users. A key feature is the seamless interaction with card associations.

TSYS has just a few unfavorable reviews, however you’ll note that virtually all of the critics are from medium to big commercial firms with several locations. Several bad reviews on third-party websites mention high costs. Meanwhile, 73 Google Play reviewers gave it 3 out of 5 stars, while five Apple Store customers gave it 2.2 out of 5 stars.

Conclusion

While TSYS provides direct merchant services, its main business is providing backend credit card processors to non-acquiring banks (TSYS Acquiring Solutions). Businesses may deal directly with TSYS for credit card processing, but pricing is still determined by its partners’ rates and fees. Small businesses that need direct processing should investigate alternatives that provide greater value, price transparency, and more flexible or no contracts.

Businesses who are serious about using TSYS’ payment system may consider working with an ISO or reseller who can negotiate better prices on their behalf. TSYS is a good option for enterprise-level firms with high-volume transactions and huge credit card portfolios.

TSYS is a great place to start.

The “global business pay review” is a business that helps businesses to manage their global payments. It offers a range of services and functions for businesses to use.

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