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7shifts is a cloud-based software that enables businesses to manage their inventory, sales, and production. The company offers three pricing plans: Basic, Business, and Enterprise. Read more in detail here: 7shifts pricing.
7shifts is a cloud-based scheduling software that was created with restaurants in mind, but its capabilities make it suitable for a variety of sectors. Rules-based scheduling, templates, management log books, group messaging, shift swapping, and more are all possible with 7shifts. Auto scheduling and forecasting are also included in the higher plans. It has a free plan and premium plans that start at $19.99 per month for each location.
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7shifts Is What We Recommend
7shifts was tested primarily for restaurant scheduling software, but after comparing it to the many other schedulers and time trackers we looked into, we can suggest it for other companies as well. It offers payroll and common POS system Integrations, a powerful work-hour rules-setting function, and excellent user instructions for new and experienced users.
It is especially recommended for:
- Restaurants with franchises and large restaurants: It was designed specifically for eateries. The features, which include anything from health screening to work lists and a management logbook, are designed to meet the demands of a busy restaurant. In our review of the top restaurant scheduling software and applications, we scored it 4.3 out of 5 stars.
- Amusement parks, retail stores, and other establishments that employ minors: When working with minors, who may have greater work-hour limits than other workers, 7shifts includes options for creating work-hour constraints that are highly beneficial.
- Businesses that need a high level of oversight and documentation: 7shifts’ manager logbook and task management capabilities may help you maintain records, monitor trends, and find concerns, whether you need to keep up with health rules or have projects where steps must be noted with proof.
When 7shifts May Not Be Right For You
- If you have less than 20 employees and the free plan isn’t cutting it, there are companies that provide per-employee options that are less expensive—Deputy is one of them. You may also want to have a look at Sling, which includes a free subscription with a lot of scheduling and communication features.
- If you have many locations but a small team, we suggest Homebase, which has been ranked first in numerous of our employee scheduling buyer’s guides. Even in the free version, it provides outstanding scheduling and Clock of Time capabilities, as well as compliance, recruiting, and some basic HR tasks.
Are you looking for something unique? To choose a service or program that’s perfect for you, read our guide to the best staff scheduling software for small companies.
Overview of 7shifts
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Pricing and Features of 7shifts
7shifts provides a free plan with restricted features and a maximum of 10 workers, as well as a 14-day free trial on all premium plans. If you have a big workforce, 7shifts may be cost-effective since it costs per location rather than each employee; however, the number of workers on each plan is limited.
The Gourmet Plan, which includes everything in The Works plus job management, operations overviews, machine-learning auto scheduling, training assistance, and more, is available to extremely big franchisees with several locations.
Add-Ons
7Shifts understands that you may want a certain function but do not want to pay more for features you do not require. As a result, every premium plan may be enhanced with an a la carte menu of options.
Task Management ($6.99 per month, per location) is a service that allows you to manage your tasks.
Task lists are useful for keeping track of the many tasks required to keep a restaurant operating smoothly and in accordance with health laws, but they may be useful for any company. Create recurring or one-time lists, assign them to a team or shift, and allocate them to workers using this application.
Employees may snap images of completed jobs to demonstrate that requirements have been fulfilled. (Image courtesy of 7shifts)
You may include the deadline or “close of shift” for completion, and you can have staff make notes or snap photographs of completed tasks to check compliance and quality. It’s also useful for offering direction while training a new employee. You may also create private work lists for employees that want more guidance.
If you’re looking for scheduling software that includes task lists, you’ve come to the right place. See our Sling or Connecteam reviews for more information.
Overview of Operations ($12.99/month, per site)
The Operations Overview option may be useful if you employ 7shifts for many locations. It collects sales, labor, and employee engagement data across all locations and allows you to see it in aggregate or per location, as well as compare statistics across them. Sales, labor, sales per labor hour, and overtime hours are all visible. Many scheduling apps can manage numerous locations, but 7shifts connects them all for you.
It displays statistics on sales, predicted sales, actual versus planned labor, sales per labor hour, and overtime for particular locations. Data may be sorted and filtered based on a date range and other factors.
For restaurants with several locations, the Operations Overview tool is ideal. (Image courtesy of 7shifts)
Importing Sales Data ($100 one-time price)
You’ll need sales data if you want to get started with labor forecasting, auto scheduling, and analysis straight away. 7shifts can manually prepare and import up to 12 weeks of sales data for you, as well as provide projections.
Setup of your account ($150 one-time cost)
Not everyone wants to go through the process of establishing a business, particularly if you have a big team or complicated work-hour and compensation needs. Employees will be imported, templates will be created, your POS will be integrated (if supported), and your first schedule will be created for you by 7shifts. Outside of their enterprise-level plans, few few scheduling software enable bespoke customization, even at a cost.
Rather than the timetable itself, the dashboard includes general management information. (Image courtesy of 7shifts)
It’s simple to get started with 7shifts. You may add labor settings for overtime and breaks, as well as identify locations where there are extra labor rules, in addition to adding corporate information and personnel. For example, 7shifts has compliances set up for New York and California. You may specify your POS system, and there is an APIs option in the setup if you wish to interface with other third-party applications.
Time-tracking and scheduling
Schedules are built per week, and you may design them from one of three perspectives:
- List: Creates a timetable for all workers on the left side.
- Employees are listed under the role headings in this list.
- Time Frames: The timetable is organized by position and shift time.
Setting up open shifts for your staff to volunteer for is simple. (Image courtesy of 7shifts)
Drag-and-drop allows you to construct shifts and move them around as required. For shifts that need to be filled, there’s even an Open Shifts line. The restrictions you put up in the setup will be applied to the schedule to ensure compliance with overtime and work-hour regulations, as well as availability and time off.
Schedules may be saved as templates to be reused later. Schedules may be modified by department, and higher plans allow you to specify labor expenses by department to ensure you get the most out of your labor budget.
Not only does the auto scheduling tool take into consideration rules and availability, but it also considers sales projections. Only the Gourmet plan offers it, and to use it, you’ll need eight to ten weeks of previously published schedules, staff salary data, and a POS link with sales data. 7shifts, on the other hand, can develop weekly timetables for you, taking seasonal fluctuations, sales estimates, and other factors into consideration.
Clock of Time
7shifts’ Clock of Time app lets employees clock in and out from tablets, smartphones, or your POS system. The app works even when the Wi-Fi is down, recording punches and updating the web-based software when the connection is back. It lets you program mandatory breaks, helping you to track compliance with state labor laws while making it easier for employees to clock in and out for these breaks.
The Clock of Time lets employees clock out for breaks without clocking out of a shift. (Source: 7shifts)
With the mobile Clock of Time, you get GPS, which includes geofencing so that employees can’t clock in when they are not in their designated location. You can also limit how early an employee can clock in to avoid marginalization of profits and require selfies to prevent buddy punching.
One standout feature of the Clock of Time is the employee health check, which is a survey geared to uncovering symptoms that could be an issue. While targeted for COVID-19 screening, it’s a good tool for restaurants where people are handling food.
You can link time sheets to your payroll system and update and approve them easily. The breaks taken are also included in the Worked Hours and Wages reports.
Mobile Apps and Communications
You can communicate with workers through text or email—most scheduling apps transmit messages via their app, while When I Work offers a dedicated team text feature. Messages may be sent directly from the schedule, eliminating the need to switch between applications. The smartphone app, on the other hand, is where the majority of the engagement takes place.
Notifications may be seen on the screen, in the app, or through email. (Image courtesy of 7shifts)
Employees may examine their current and forthcoming schedules on the app, as well as alert managers of unavailability or request shift swaps. Managers can swiftly authorize swaps, and the schedule is modified instantly. To reduce absenteeism and tardiness, employees might get reminders and warnings for forthcoming shifts. They may also use the app to request time off, check their work hours and pay estimates, and discover who they’ll be working with in the future shifts.
Missed clock-ins/outs are also reported to managers. When someone calls in ill, skips a shift, or arrives late for their shift, the program instantly flags the shift, making payroll more accurate. Managers may also approve time-off requests, set up app notifications, get overtime warnings, and monitor real-time sales and labor to make schedule modifications as required.
You may utilize 7shifts’ one-on-one messaging and group chat services to deliver announcements, communicate new rules or procedures, or boost morale with attaboys, GIFs, and other fun things, in addition to the scheduling tools. You may submit videos, such as how to make a new dessert, or attach papers for staff to evaluate. Read receipts may assist with compliance records by ensuring that everyone has looked at the mail. Only Planday, with its Force Read feature, provides a superior tool for ensuring that essential notifications are read by workers.
When compared to other scheduling tools, the mobile app receives better ratings, particularly for iOS.
User Ratings
- With 2,574 reviews on Android, it has a rating of 4.5 out of 5 stars.
- With 4,500 reviews, iOS has a 4.8 out of 5 star rating.
Log Book for Managers
7shifts’ manager logbook is a notable tool that lets managers and shift leaders remain on top of daily operations and monitor maintenance problems, customer complaints, staff concerns, and more.
Managers may access the logbook at any time. (Image courtesy of 7shifts)
While both Homebase and SocialSchedules have logbooks, 7shifts’ logbook has a default setting with the most important categories for restaurant operations, such as shift notes, but you can customize the settings to include information specific to your business, such as progress on a project that spans shifts or an upcoming vendor visit. Off-duty supervisors may access the logbook at any time, respond to entries, and even add new ones.
As a consequence, you’ll have an operating history of your company that you can search, filter, and examine on your phone or computer. You may use this to check for patterns and identify issues that need to be addressed, such as the shake machine that won’t remain fixed and has to be replaced, or the customer complaints that always occur when one person is in the drive-through.
You may also configure shift feedback scoring and anonymously request feedback from your team, which will be included into the logbook. This allows you to assess workplace health, spark ideation, and uncover concerns that might otherwise go unnoticed.
Integrations
The ease with which 7shifts connects with other applications sets it apart from the competitors. It works with 23 different POS systems, several of which are among our top-rated restaurant POS systems. It also works with 13 other payroll software providers (some of which also have POS systems, like Toast.) Finally, it connects to ExpandShare, a restaurant training platform, Speak Up, a communications platform, and HigherMe, a restaurant and retail employment tool.
A handful of the systems it works with are listed below.
- TouchBistro, Upserve, Toast, Square, Revel, Rezku, POSitouch, Lightspeed, Cake, and Heartland Dinerware are some of the POS systems available.
- Paylocity, QuickBooks, Paychex, Gusto, and ADP are all payroll systems.
Ease of Use for 7shifts
In 2020, Capterra awarded this app the Best Ease of Use award in the areas of staff scheduling software, restaurant management software, and scheduling software. It features an easy-to-use design and even includes a mobile app that allows you to make schedules. It’s simple to check staff availability, submit shift swap requests to managers or employees, and see hours spent. Unfortunately, the machine-learning auto scheduling is only accessible on the Gourmet plan, which is the most expensive.
There are several illustrated articles in the knowledge base that will lead you through procedures and functionalities. There are also movies, templates, guidelines, and other resources available. Live assistance, on the other hand, is only available through ticket.
Alternatives to 7shifts
Whether you’re still not convinced if 7shifts is perfect for you, compare it to our top employee scheduling software.
7shifts: What Users Have to Say
This is one of numerous scheduling applications that users have raved about in recent months. The user interface has received a lot of appreciation, and it has even won many Capterra awards for simplicity of use. The majority of complaints were minor, and they were either about faults with the mobile app (which were rare) or a need for more robust features in the less priced plans.
I found the following patterns when reading customer reviews:
Conclusion
7shifts is a scheduling software designed for restaurants, but it can work for any business needing a scheduler and Clock of Time that can set work-hour rules, post shift notes, and send communications. With advanced plans and add-ons, it’s also great for task management and forecasting. There is a free plan with the most basic features, but its paid plans have 14-day free trials.
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7shifts is a company that provides software for businesses. It is a cloud-based platform that helps companies manage their employees, schedules, and tasks. The 7 shifts logo will help you understand the company better.
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