Zoho People Review: Is It Right for Your Business?

Zoho People is a cloud-based software tool that helps businesses manage their recruitment process, employees and other people tasks. It offers an enterprise grade solution to the labor market at a very affordable price point.

Zoho People Plus is a software package that has been designed to help businesses manage their people. The software helps with employee scheduling, time tracking, and other functions. Read more in detail here: zoho people plus.

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Zoho People is a secure, web-based HR solution that provides employers and workers with an accessible platform to assist handle human resource problems like as onboarding, attendance monitoring, training delivery, and even addressing employees’ inquiries. It is part of the Zoho product portfolio. It features a free version for businesses just getting started, as well as enterprise-level capabilities for businesses looking to employ. This package does not feature payroll, but it is offered in the Zoho product suite, along with other utilities.

Go to the Zoho People website.

We Recommend Zoho People for the Following Reasons:

The key component of Zoho People is its human resources platform, which is ideal for businesses that are expanding their personnel. It includes onboarding, training, performance monitoring, Tracking of Time, compliance, and sophisticated reporting features to handle the complete HR process from recruitment to offboarding. All of the tools are available online, and Zoho also offers mobile applications.

In a nutshell, Zoho People excels at:

  • Small firms who wish to get started with HR software for free: Zoho People won a position in our top HR software for small companies list because to its free lifetime plan, which includes an HR personnel database and time off management. This method might work for you if you’re not ready to invest money on HR software but want to start organizing your staff data and developing fixed practices. Later on, you can always upgrade your package and add additional Zoho products.
  • HR departments and management teams may use this solution to attract personnel, construct Recruiting processes, build branded job sites, monitor applications, and execute background checks.
  • Businesses that aim to increase the performance of their staff should: Zoho is one of our top performance management systems, with features like course administration, evaluations, blended learning, discussion forums, and a learning portal. Goals, performance assessments, self-appraisals, and key outcome areas may all be used to measure performance (KRAs).

When Zoho People Isn’t the Right Fit

  • Companies that simply require payroll processing: While the Zoho Payroll product is compatible, it costs more than some of the best payroll software, which may cost as little as $10–$15 per month, per employee. Zoho, on the other hand, begins at about $200 per month for only three workers.
  • Businesses that demand assistance 24 hours a day, 7 days a week, 365 days a year: Even Zoho’s premium support plans do not provide 24/7 assistance. Paid phone and chat assistance is similarly restricted to 24 hours a day, seven days a week. If you need 24/7 customer care, an HR payroll solution such as ADP or Paychex may be a better choice.

Are you looking for something unique? To choose a system that’s appropriate for you, see our guide to the best HRIS/HRMS software for small companies.

Overview of Zoho People

Go to the Zoho People website.

Pricing for Zoho People

Zoho People comes in six flavors, including a free edition for businesses with less than five employees. Employee Orientation, employee data management, time off monitoring, approval and workflow management, and reporting are all simple tasks that small businesses may start with the basic paid tier, Essential HR. You may join up for Zoho Payroll at $190 per month for up to three workers if you require it.

More time-tracking capabilities are available in the Professional edition. Premium brings performance monitoring, work scheduling, and sophisticated analytics to the next level. Training is included in the Enterprise edition.

Recruiting, Expense, Connect, Cliq, and Vault modules are included in the top-tier solution, People Plus, to assist businesses manage expenditures, passwords, Recruiting and Selection, collaboration, and communication.

There is a 30-day free trial available.

*A 10% discount is available for annual pricing.

Businesses may simply handle basic HR operations using Zoho People Essential HR, the second-lowest tier. If you’re prepared to spend more money, you may add compatible services like payroll, expenditure management, and recruitment.

Features of Zoho People

You can manage your employees and keep an employee database using Zoho People while assuring efficient HR operations. Let’s take a look at some of the most notable features of Zoho People.

Information Systems for Human Resources (HRIS)

The HR platform, which includes free and introductory capabilities as well as comprehensive HR solutions for expanding businesses, is at the heart of Zoho People. The Essential edition allows small businesses to begin managing HR activities such as personnel data management, online document management processing, time-off management, and basic reporting at a low cost.

In addition, Zoho People’s Premium, Enterprise, and People Plus editions (the three highest levels) provide comprehensive HR tools to assist expanding businesses with hiring, enhanced onboarding, training, and performance management. The Zoho Recruit module contains tools for Recruiting, such as job posting, applicant monitoring, and job requisition. E-signature support, hiring document management, and onboarding flow support are all examples of new hire and onboarding assistance. New recruits and existing staff both get training help. Managers may keep track of their employees’ performance, objectives, and evaluations.

People Plus, the most sophisticated HR strategy, includes everything in the previous options plus:

  • Recruiting and Selection
  • India’s Payroll
  • Management of Expenses (add-on)
  • Software for Collaboration
  • Online video and audio chat
  • Management of Passwords (add-on)
  • Management of Temporary Employees (add-on)

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Employees may utilize this page to log time, request time off, examine performance paperwork, and study onboarding materials, among other things.


Management of PTO and Time Off

Even the most basic version of Zoho People (the second-lowest) may be used to keep track of personal time, holidays, and time-off regulations. It automates time-off processes including maintaining leave policy, approvals, calculating time-off accruals, and reporting. Managers may monitor time off and manage permissions in real time using tools that are accessible through mobile. When compared to the expenses of improper payroll, having access to overtime monitoring, biometric technology, geotracking, and scheduling for less than $2 per month, per employee, is a steal.

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On the Leave dashboard, you may manage leave rules, holidays, and time off. (Photo credit: G2)


Tracking of Time

By leveraging sophisticated time-tracking technologies, Zoho People’s third tier, Professional, and above, assist HR departments in creating accurate payroll. Employees may self-report time sheets, or the hours of paid staff can be estimated automatically. Hourly employees’ time may be recorded using onsite or mobile devices, and billable hours can be invoiced automatically.

Advanced time clock features such as biometric, GEO, and IP tracking, and facial recognition technologies are available to control time theft. Quite often, these advanced types of Tracking of Time technologies are only included in advanced or enterprise versions. These Tracking of Time tools are excellent for companies that need to track hourly employees working onsite or remotely.


Employee Orientation

New recruits may learn how to utilize Zoho People and submit their personnel information with the aid of good onboarding tools. Profile assistance costs 23 cents per month per employee, which is much less than other HR software, which does not charge for the service.

Customized training that follows onboarding routines, as well as integrated video and self-paced courses, may all be included. Many operations, such as e-signing and handling Recruiting paperwork, may be automated to save HR team members time. To assist new recruits in moving through the onboarding process, checklists may be designed. Custom forms may also be created to collect information specific to the HR and Recruiting requirements of the firm. The online onboarding portal is accessed by a URL that can be readily sent to prospective applicants or new employees. Onboarding components, of course, may be customized.


Recruiting

Staffing companies, corporate HR, and temporary employment agencies may utilize Zoho Recruit, which is accessible in the Enterprise edition (the fifth tier) of Zoho People. This HR module assists businesses in recruiting, interviewing, and hiring new personnel. Custom job sites, employee referral portals, and screening evaluations are all possible with it. Candidates may apply for jobs and submit documents on the company’s website using job application forms created by recruitment teams.

Employment managers may plan and monitor screenings, interviews, offers, and background checks once the hiring process begins. An AI assistant and mobile tools are included in the application tracking system.


System for Managing Learning

This new feature aims to meet the learning needs of various industries. Based in the cloud, Zoho People’s System for Managing Learning aims to streamline training across organizations and make e-learning convenient for team members.

This function is important if your company requires frequent staff training. It enables users to customize courses to meet their specific requirements, including adding videos, assignments, and quizzes. The feature also facilitates blended and self-paced learning, as well as the creation of multi-level courses for certain departments, designations, or abilities.

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Managers and HR training leaders may use Zoho People to develop personalized training materials, including video presentations.

The Enterprise edition of Zoho People (the fifth tier) includes this module. This is available as an add-on for $2 per user, per month, or $18 per user, per year for the Essential HR, Professional, and Premium subscriptions. It has a learner site with self-directed learning tools, trainers, assessments, conversations, and course feedback features.


Ease of Use with Zoho People

  • HR tools that are simple to utilize
  • Self-service tools for employees
  • Email help is available 24 hours a day, seven days a week.
  • Professional installation services are provided.
  • SPOC (Single Point of Contact) is an option.

Administrators, supervisors, and workers may all utilize Zoho People with ease. All features are available online, and iOS and Android applications may be downloaded for free from Google Play and the Apple App Store. Employees may clock in/out and enter hours worked using their phones.

All clients have access to basic email and phone assistance, with a guaranteed response time of 24 hours. Faster response times, chat assistance, a dedicated support contact person, and training are all included with paid support. Zia, an AI bot that serves as a virtual support assistant, is a new feature from Zoho People. Zia is a virtual assistant that can be accessed from any screen and leads users through common activities using AI technology, so you can obtain assistance at any time without having to call a customer service representative.

Zoho’s products are made to be personalized. Essential HR (the second tier) may be customized to your specifications, and you can add to it as required. Upgrading to other HR versions or adding additional Zoho services is straightforward.

CRM, Invoice, Books, Payroll, Mail, Recruit, Expense, Analytics, Projects, Writer, Sign, Vault, and Directory are all integrated with Zoho People.

QuickBooks, AdobeSign, DocuSign, Google Calendar, Zapier, Xoxoday, and Microsoft 365 are among the third-party services that this HR solution interfaces with.

Users’ Opinions on Zoho People

Zoho People has received great feedback from both new and seasoned users. Many people say Zoho’s HR solutions are easy to use and make their day-to-day HR chores more manageable and less onerous. Users said that they had no problem connecting the program to third-party business solutions. Of course, Zoho People is readily integrated with other Zoho products, such as the company’s payroll system.

Customer assistance is one of the most popular complaints about Zoho. Even with premium help, some consumers say that response times are sluggish. Users also said that they often received email answers but no direct phone or chat help.

Zoho People reviews received the following ratings on prominent user review sites at the time of publication:

Alternatives to Zoho People

Check out our guide to the finest payroll services if you’re seeking for a payroll solution.

Conclusion

Zoho People is completely customisable, making it a good match for small, growing, and big businesses. As your company’s requirements change, you may add more functionality using Zoho modules. Entry-level HR software is reasonably priced or even free for a limited number of users. Plus, for a minimal monthly fee, sophisticated recruitment, onboarding, and training tools may be added, making it ideal for firms that are actively hiring.

Sign up for a free trial of Zoho People to discover more about its features—no credit card necessary.

Go to the Zoho People website.

The “Zoho People Review” is a review of the service. It will help you decide if it is right for your business. Reference: zoho people pricing.

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