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Bitrix24 is a cloud-based customer relationship management (CRM) software that offers some features found in Microsoft Dynamics. It’s free to download and use, but there are fees for extra modules such as marketing automation tools. Bitrix24 claims it can manage up to 50 users on the Free plan, which is available with limited functionality.
Bitrix24 is a business software that allows users to manage their work and personal life. The advantages and disadvantages of this software are explained in the article. Read more in detail here: bitrix24 advantages and disadvantages.
Bitrix24 is a full-featured CRM system that automates sales, marketing, and customer care for organizations. It includes crucial capabilities for managing leads and pipelines, segmenting clients, and running an online company. It’s perfect for teams who require a powerful CRM system for tracking opportunities, monitoring customer interactions, and managing online storefronts. Check out our Bitrix24 review to determine whether it’s right for your company.
Bitrix24 is a website that you should check out.
Who Should Use Bitrix24?
- Bitrix24 provides complete ecommerce administration solutions, such as product management, order and payment processing, and inventory monitoring, to teams operating an online firm. Users with premium memberships have access to an infinite number of orders and goods in the customer relationship manager (CRM). As a result, it is one of our top choices for ecommerce CRM software.
- Small enterprises with employees spread out over numerous locations: For incoming or outgoing calls, Features of Bitrix24 a dependable built-in phone. Small company owners may dial local numbers in over 50 countries and conduct video conversations from anywhere in the globe to communicate with distant staff and customers. As a result, it is one of our top picks in our list of the best CRM solutions for small companies.
- Accountants and bookkeepers: Bitrix24 is a great platform for accountants, bookkeepers, and CPAs who need to monitor time, invoices, and quotations. It also enables customers to instantly sync financial data with their current accounting software, such as Xero or QuickBooks. As a consequence, it’s one of our top selections for accounting and bookkeeping CRM systems.
- Brokerages that seek to keep track of multi-departmental projects: Bitrix24 is a fantastic alternative for tracking projects throughout the organization for bigger real estate brokerages with marketing, accounting, management, and other departments that collaborate on assignments. Many of these capabilities are also available for free, which is why it is included in our list of the top free real estate CRMs.
Who Isn’t a Good Fit for Bitrix24?
- Those looking for a basic CRM: Unlike many easier CRMs, Bitrix24 takes technical competence to set up, register, and customize. Consider Freshsales or Pipedrive if you want a system with a quick installation and setup procedure, or read our post on the best basic CRMs for our top picks.
- Teams seeking for CRMs that monitor commissions: For monitoring commissions and organizing commission payout schemes, the software isn’t the greatest option. If your staff gets compensated based on performance, check out our list of the finest commission tracking software.
- Real estate Professionals that want to improve their branding via marketing: Real estate brokers that want to enhance their brand by focusing on a particular demographic should look for a CRM other than Bitrix24. HubSpot CRM is one of the top real estate CRM alternatives, with a content management system (CMS) for drag-and-drop content and search engine optimization (SEO) to help you establish a powerful real estate brand.
Overview of Bitrix24
Bitrix24 is a website that you should check out.
Pricing for Bitrix24
Bitrix24 has a free subscription with an unlimited number of users. It offers three priced options, starting at $39 per month for yearly billing and $49 per month for monthly billing. Deal and Management of opportunities, various sales funnels, Automation of work processes, Analytics and reporting are all included in the subscription plans.
Select a plan from the drop-down menu below for additional information about Bitrix24’s subscription options:
Choose to discover more. FreeBasicStandardProfessional
Free
Bitrix24’s free plan includes an unlimited number of users. Lead and deal management, limitless contacts, a single sales funnel, and task management for up to 1,000 activities are just a few of the features. Its social media management function allows users to link their Facebook and Instagram pages, as well as record transactions and conversation history from client interactions. It offers 5GB of online storage to consumers.
Basic
Bitrix24’s Basic plan is their most affordable option, with space for up to five users. It includes all of the capabilities included in the free plan, as well as additional sophisticated features including five sales funnels, recurring deals, sales analytics, marketing automation, deal triggers, and call statistics. The basic Bitrix24 package also includes 24GB of internet storage. Users may handle up to 3,000 goods and execute limitless orders using its ecommerce administration capability.
Standard
The Standard plan at Bitrix24 includes everything that is included in the Basic plan. Recurring tasks and templates, subtasks, unlimited leads, unlimited quotations, up to 10 sales funnels, and the option to conduct Zoom video conversations straight from the app are among the additional features. It also helps customers to produce leads on Instagram and Facebook by employing “lookalike audiences,” a technology that finds individuals who behave similarly to their normal leads.
Professional
The Professional plan is Bitrix24’s most comprehensive package. Task automation, workflow integrations, system access rights and restrictions, and endless tasks are among the advanced features. Users may handle an endless number of items and orders using its ecommerce functionality. It’s the only plan that allows customers to manage employee leave, authorize spending, and automate activities and projects using workflow and business process automation.
Features of Bitrix24
Bitrix24 is a platform that allows businesses to manage their communications, tasks and projects, sales data, and marketing campaigns all in one place. The following are some of the general and noticeable characteristics of Bitrix24 that we enjoy the most.
Characteristics
Bitrix24’s dashboard gives consumers a rapid overview of their sales activity’ overall health. (Image courtesy of Bitrix24)
- Managerial leadership
- Management of contacts
- Management of opportunities
- Pipelines for sales
- Automation of work processes
- App-based phone
- Management of an ecommerce shop
- Quotes and invoices
- Campaign administration
- Analytics and reporting
The following is a list of some of Bitrix24’s additional features:
Lead Generation & Management
Bitrix24’s lead generation and management capabilities enable customers capture more leads by using demand creation methods like online forms and a live chat widget. Its lead scoring tool assists them in identifying leads with the greatest conversion potential. Bitrix24 can also tell you where the majority of new leads originate from and what proportion of those leads turn into paying clients.
The lead funnel and its origins are broken out in depth by Bitrix24. (Image courtesy of Bitrix24)
Analyzing Sales Data
The CRM analytics solution from Bitrix24 allows users to see sales patterns, precisely estimate revenues, and quantify sales managers’ contributions. Its reports show users who their best customers are, compare time periods, and compute advertising ROI (ROI).
Bitrix24 displays a user’s sales patterns over a period of time. (Image courtesy of Bitrix24)
Project & Task Management
Managers may assign and delegate tasks to their team members using Bitrix24’s task management tools, which they can follow using Gantt charts or Kanban boards. Its project management function enables users to build a separate virtual area for each project, where all of the project’s data, conversations, and tasks are kept and accessible to project members.
For simpler progress monitoring, Bitrix24’s task management may be shown as a Gantt chart. (Image courtesy of Bitrix24)
Management of an ecommerce shop
One of Bitrix24’s standout features is its ecommerce solutions, which allow online shop owners to manage their operations directly from the program. It allows customers to construct their business using its website builder, add items, handle an infinite number of orders, manage inventory, and calculate shipping for its premium plans.
Bitrix24 allows users to manage their online store’s inventory and upload items directly from the system. (Image courtesy of Bitrix24)
Integrations with third-parties
Bitrix24 integrates with a variety of third-party apps, allowing customers to synchronize all of their client data into the platform, manage social media accounts and projects, analyze insight trends, and boost their team’s overall efficiency.
The following are some of Bitrix24’s most popular integrations:
Service to Customers
The customer service staff at Bitrix24 is accessible from 8:00 a.m. to 5:30 p.m. Their tech assistance is accessible from 8:30 a.m. to 5:00 p.m. on Coordinated Universal Time. + 3 CUT (Coordinated Universal Time). Bitrix24 customers may contact them through live chat or email. Online training options, including as FAQs, lesson videos, and webinars, are also available to users.
User-Friendliness
Navigating Bitrix24’s dashboard might be difficult for novice users due to its feature-rich nature. According to several user evaluations, the layout of its features and operations may be modified for simpler system navigation.
Alternatives to Bitrix24
If Bitrix24 does not satisfy your company objectives, you may want to examine the following options:
For more information, see our post on the best CRM for small companies.
What Users Have to Say About Bitrix24
Bitrix24 has received mostly good feedback. Users like how many functions are included in the free plan. They enjoy how it integrates social media and generates leads, as well as the online shop website building tool. The usability of its mobile app and the structure of functions in the system are two areas where it needs to improve.
Bitrix24 had the following review ratings from prominent user review sites at the time of publication:
Conclusion
Bitrix24 is a feature-rich system that includes both basic CRM elements and specific functionality that are beneficial to ecommerce enterprises. Its free edition is suited for solitary businesses that want trustworthy lead and deal management solutions. We suggest subscribing to Bitrix24’s commercial editions if your company requires additional CRM solutions such as customer segmentation and advanced analytics.
Bitrix24 is a CRM software that helps businesses manage their customers, contacts and projects. It has many features that make it an attractive option for companies looking to grow their business. Reference: bitrix24 crm.
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