Grasshopper Review: Is It the Right VoIP Solution for Your Business?

Grasshopper is a voice service that offers low rates, high quality and good customer support. Find out if it’s the right solution for your business!

The “grasshopper vs google voice” is a question that many businesses are asking. Grasshopper is a new VoIP solution that has been recently released on the market. It offers a lot of features, but it also comes with some drawbacks.

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Grasshopper is a popular virtual phone system that allows you to connect your current phone line to its platform for better control of your company communications. It’s ideal for smaller groups seeking for a low-cost voice-over-internet-protocol (VoIP) solution. Because of its low cost, full call management features, and toll-free lines, it is one of the top small business phone systems. Monthly fees begin at $26.

Pay a visit to Grasshopper.

Overview of the Grasshopper

Grasshopper’s Recommendations

Grasshopper is a one-stop shop for managing and making calls, as well as listening to voicemail. It has desktop and mobile applications, making it ideal for distant employees. It is more cost-effective than standard business phone lines, as well as other modern virtual phone services and VoIP systems, due to its features and capabilities.

Furthermore, Grasshopper offers a variety of phone number alternatives as well as sophisticated services like as Auto-attendant and conference calling. However, unlike other rivals, such as 88, it does not provide international phone numbers.

When Should You Use a Grasshopper?

  • Small companies in need of virtual phone numbers: Grasshopper is one of our top selections for the finest virtual phone number and vanity number providers since it offers essential telephony functions at a reasonable price.
  • Those who wish to be able to handle both personal and commercial conversations on the same device: Grasshopper is a softphone with extensive features that can be accessed from your PC or mobile device. Because of its simplicity of use, it made our list of the top VoIP applications, best softphone apps, and best softphone providers.
  • Professional voicemail greetings: Grasshopper allows you to buy and install professionally recorded voicemail greetings in English and Spanish. It’s one of our top selections for the finest professional voicemail greeting providers for people looking for different scripts as well as a VoIP service from a single supplier.
  • Low-volume businesses searching for a cost-effective virtual phone system with an Auto-attendant: Greet your callers and direct them to the number that best suits their requirements. Grasshopper is one of the most affordable Auto-attendant phone systems on the market. Because of its low price and great features, it is also in our list of the top cheap VoIP services.
  • VoIP calling is ideal for work-from-home teams that wish to save money on their phone bills. Grasshopper is our overall recommendation for the finest VoIP services for home offices, apart from the cost savings on calls.
  • Call management: With Grasshopper, which is featured in our top call management systems, you can control your call volume by blocking, filtering, forwarding, and transferring calls.

When Grasshopper Isn’t the Right Fit

  • Large businesses with high call volumes: Grasshopper has a lot of capabilities, but it may not be enough for more complex demands and higher call volumes. RingCentral, a more complete communication program, may be better suited to corporations and larger businesses. Check out our RingCentral vs. Grasshopper comparison if you’re interested in learning more about these two services.
  • Companies that need foreign phone numbers include: International calling is possible with Grasshopper, however virtual international phone numbers are not available. Alternatives like VirtualPhone.com are more suited to enterprises with a worldwide presence. If you’re seeking for additional possibilities, have a look at our list of the top VoIP international call services.
  • Teams seeking for a video conferencing-enabled virtual phone system: Video conferencing tools, which Grasshopper lacks, let distant teams collaborate and communicate more effectively. Those that need this capability might consider using VoIP software such as Phone.com. If you’re seeking for more options, see our Phone.com vs. Grasshopper comparison or our list of the best video conferencing software.
  • Users of Google Workspace seeking for a simple VoIP solution might check at the following options: Google Voice is suited you if you don’t want to grow it and value its flawless connection with your other Google technologies. It’s also one of the most affordable providers with a free edition. For additional details, see our comparison of Grasshopper vs Google Voice.

Are you looking for additional choices? To choose a solution that meets your requirements, read our guide to the top small business phone systems.

Pay a visit to Grasshopper.

Pricing for Grasshoppers

There are three price levels in Grasshopper. Desktop and mobile applications, corporate texting, Forwarding of calls, voicemail, Transcription of voicemail, and virtual fax are all included in all subscriptions. The amount of phone numbers and extensions included in each package is the sole variation between them. Additional phone numbers are $10 per month.

*Annual plans need full payment at the start of the billing period.

Add-ons for Grasshopper

  • The cost of call blasting is $10 per month.
  • For $75 per, you may get professional greeting recordings.
  • Ruby Receptionists are available at a 35% discount.
  • Calls to other countries start at 8 cents per minute.
  • Additional numbers are $10 per month per number.
  • You may also use other extensions.

International calling is not supported by all virtual phone services. Grasshopper is one of the services that allows consumers to make international calls. Customized plans are also available, despite the fact that its per-minute costs are displayed on its website.

Grasshopper Connect is also available for integrating company communications, in addition to its virtual phone system. Individual is the only plan available, and it costs $39 per month ($35 per month when invoiced yearly). This package includes a single phone number, email, text, and phone integration, as well as timeline view and unified messaging, among other things.

Grasshopper Characteristics

Grasshopper is a full-featured virtual phone system with VoIP capabilities. It is advised for small company owners, solopreneurs, and freelancers who wish to establish a distinct business line to add legitimacy and professionalism to their businesses. Its plans are suitable for people with rising demands since they provide access to all features. Only when additional phone numbers and extensions are required do upgrades become necessary.

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Grasshopper is a virtual phone system that includes advanced capabilities such as VoIP and Wi-Fi calling, as well as voicemail. (Grasshopper, Grasshopper, Grasshopper, Grasshopper,

Grasshopper’s key merits are its premium services (such as virtual fax, voicemail, VoIP, and international calls), as well as its simple user interface. It also offers vanity, local, and toll-free phone numbers as well as virtual phone numbers. However, it lacks video conferencing and the majority of collaborative options that its competitors often include. It’s worth noting that this is a virtual phone system with VoIP and Wi-Fi calling capabilities, and most standalone VoIP systems charge more for these sophisticated features.

Those interested may read about the differences between VoIP and virtual phone systems in our guide.

Features Not Included

In addition to the fundamental features of Grasshopper, it additionally includes the following:

  • Virtual receptionist: Grasshopper provides virtual receptionist services in collaboration with Ruby Receptionists. Its voice talent is situated in the United States, and it assists users in providing individualized experiences to their clients via professionally recorded welcomes.
  • Call blasting: Ring up to 15 lines at the same time to shorten caller wait times and improve satisfaction.
  • Voice studio: Use Grasshopper’s trained voice actors to create professional English and Spanish voicemail greetings.
  • View papers delivered via your virtual fax as attachments to your email using the virtual fax feature.

VoIP & Wi-Fi Calling

Characteristics

  • Using an internet connection to make calls
  • Auto-attendant
  • Forwarding of calls
  • International calls are subject to additional charges.
  • Greetings with a personal touch
  • Extensions and virtual phone numbers
  • There are no foreign phone numbers listed.

When you have poor mobile coverage, Grasshopper allows you to make calls via a cellular network as well as through VoIP. When you’re connected to the internet, you may use its VoIP calling services. You may also make sure you’re constantly in touch with your consumers, no matter where they are.

It includes an auto-attendant that welcomes your customers with pre-recorded or unique audio and guides them to the most relevant phone number depending on their requirements and responses. Rules for call answering and forwarding may also be customized.

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From anywhere with an internet connection, make and receive calls to and from your Grasshopper business phone number. (Grasshopper, Grasshopper, Grasshopper, Grasshopper,

You may use Grasshopper’s virtual toll-free, local, and vanity phone numbers and extensions, or you can move your current phone numbers to its platform. Customers may contact or text you using your virtual phone number, which transfers calls and messages to your regular phone line.

Our complete guide on virtual phone numbers, local, 800, and vanity numbers will teach you all you need to know about business phone numbers.

If you want to test these capabilities, Grasshopper offers a free seven-day free trial with no required payment information. Pay a visit to Grasshopper. to try its full virtual phone system firsthand.


Texting for Business

Characteristics

  • Texts to and from your Grasshopper number are unlimited.
  • MMS messages are supported.
  • Send a text message in response to missed calls.
  • Appointment schedules should be confirmed in writing.

You may send and receive an unlimited amount of SMS with Grasshopper, allowing you to convey updates and reply to questions and messages. MMS photographs may also be sent to local phone numbers. Only via a specialized Grasshopper web page can you provide texting authorization for a number to a single user or a group.

Grasshopper texting has several limits, including as the inability to send text messages to toll-free, Canadian, or international lines. Text messages to shortcodes are not permitted, and MMS and group SMS are only accessible for local phones.

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Unlimited text messages to and from your business phone number are included with Grasshopper services. (Grasshopper, Grasshopper, Grasshopper, Grasshopper,

When you’re unable to take calls, Grasshopper’s “immediate response” function automatically sends SMS messages to your callers. To prevent losing leads, inform them that they have dialed the correct number. Callers may also leave a message with their contact information for a callback. You may save time by sending automatic messages to all of your missed calls, and you can also communicate your availability or new company information.


Voicemail

Characteristics

  • Transcription of voicemail
  • Voicemail-to-email
  • Voicemail recordings that may be searched
  • Voicemail greetings that you may personalize
  • You may send voicemail to up to ten different email addresses.
  • Missed voicemail notifications through push notifications

Grasshopper Characteristics a virtual voicemail that you can access online. It lets you stay connected and responsive, even when you’re away from your office. You can check your messages through its desktop and mobile apps and send text messages to those who sent urgent ones.

To change the default audio, professional voicemail greetings may be recorded or set up. Grasshopper has a voice studio where you may have your English or Spanish greetings recorded.

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Grasshopper delivers your voicemail message, as well as a text transcription for a faster review, to your specified email address. (Grasshopper, Grasshopper, Grasshopper, Grasshopper,

Transcription of voicemail is available for all Grasshopper subscribers, unlike many providers that offer it as an add-on or inclusion to a premium plan. This feature automatically forwards voicemail messages to up to 10 email addresses of your choice as an audio attachment and a text.

Voicemail records may be searched through email and applications, making it easy to keep data in your lead generation tool or customer relationship management (CRM) software. Users are also alerted if they have missed a voicemail message, allowing them to examine it and react through text or phone.


Desktop & Mobile Apps

Characteristics

  • Wi-Fi, VoIP, data connection, and cellular network calls are all available.
  • History of messages and phone calls
  • Notifications of missed calls and texts
  • Forwarding of calls settings set up
  • Messaging with MMS and group messaging (applicable in the U.S.)
  • With Wi-Fi calling, you can detect potential spam calls (U.S. and Canada)

Grasshopper allows you to be accessible at all times and in any location, even if your cellular connection is poor. It provides desktop and mobile applications that may be used on Windows, Android, and iOS devices that have internet access.

These apps allow you to manage voicemails, faxes, calls, and texts to and from your business phone number, as well as examine call and message history and get missed message and call alerts. Users must sign in as an admin to access the texting function, which includes MMS.

Do you want to know how to get started? In five easy steps, you’ll be able to set up and utilize your Grasshopper phone.


Alternatives to Grasshoppers

Looking for more options? Find out which made it to our list of the best Alternatives to Grasshoppers you may consider.

What Users Have to Say About Grasshopper

Many online Grasshopper phone system reviews agree with our assessment that it is one of the top VoIP companies available today. It discovered the sweet spot between being feature-rich and cost-effective, making it ideal for developing organizations.

Grasshopper has received the following ratings on prominent user review sites at the time of publication:

The feature-rich platform and competent customer support staff are often mentioned in these client evaluations. Other customers praised the software’s simplicity of use and low cost. However, some people consider the user interface to be antiquated. Others said they were having problems with things like lost text messages and call feature malfunctions.

Conclusion

Grasshopper provides a complete range of virtual phone services tailored to the requirements of small businesses. It includes sophisticated services like auto-attendants, personalized greetings, fax, and voicemail that most providers only offer in their more costly plans. It does not, however, include video conferencing or call recording capabilities.

Although there are cheaper options to Grasshopper, such as Google Voice, its all-inclusive price levels are great for individuals looking for a comprehensive virtual phone system with a low base plan. It’s a whole business phone line that you can carry with you wherever you go, and it’s a wonderful deal for small companies trying to boost their brand’s reputation.

Pay a visit to Grasshopper. for a free seven-day trial that does not require any credit card information.

Pay a visit to Grasshopper.

Grasshopper is a phone service that offers unlimited calling and texting for $19.99/month. The company claims that it’s the best VoIP solution for business, but does it live up to the hype? Reference: grasshopper phone service login.

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