Table of Contents
Establish Guidelines
It’s essential to establish guidelines for monitoring employees who are working from home. It will help ensure everyone is on the same page and understands their responsibilities and expectations. Guidelines should include expectations for communication frequency, work hours, deadlines, and other factors that might affect their productivity and efficiency.
Establishing guidelines for monitoring employees working from home is essential for maintaining a successful remote workforce.
Set up Expectations for Working Hours
One of the challenges of working from home is determining when an employee is “on” or “off” work. First, you should set up expectations for working hours to ensure consistency and clarity. Then, you should communicate these expectations to employees and clearly outline what actions will be taken if they don’t comply.
Your guidelines may include the following:
- A designated daily start time will help ensure that employees are present and available during their designated job hours to be productive. It is also necessary for other forms of communication, such as team meetings or video calls.
- Established lunch/break times – Lunch and break times should also be considered when planning remote work schedules. This will ensure that employees have time away from work to refresh themselves before getting back into the swing of things in the afternoon.
- Mandatory end times – Ensure employees understand that their day ends at a particular time so they can disconnect from work after completing their daily tasks. After-hours communication should only occur when necessary and should not be used as a regular practice.
These guidelines can help employees divide their day into manageable pieces to progress on their tasks while disconnecting at an appropriate hour each day. Taking these steps to establish expectations for working hours will also prevent burnout among your team by ensuring that each employee feels empowered to set healthy boundaries around their work-life balance while remaining productive and accountable for their tasks.
Define Roles and Responsibilities
Developing clear roles and responsibilities is key to successful remote work management. Define what each employee is expected to do, the expected outcomes and progression, the hours of work, and any deadlines they must adhere to. Ensure they understand their roles within the team by ensuring their job descriptions are up-to-date. More detailed expectations may be put in place if needed.
Managers should also provide their team members with clarity about when, how often, and in what format communication needs to take place. Building a culture of accountability requires regular check-ins and feedback between employees and managers. Setting clear expectations regarding how employees should report their progress is critical for enabling employees to work autonomously, efficiently, and productively.
Frequent communication around progress towards specific goals will help you stay on track as a team toward successful collaboration at home. Set up specific technology that allows staff visibility into one another’s progress and quickly identifies any issues or delays before they become barriers to success.
Creating an effective remote working environment requires developing guidelines tailored to the organization’s requirements utilizing existing technology solutions so employees feel supported regardless of location.
Create a Clear Communication Plan
One way to help set expectations and maintain open communication when teams work remotely is to create a clear communication plan. In addition, all team members should know the resources available, such as audio and video conferencing software, and how to use them best.
In addition, expectations should be established around when team members should check in or answer emails. Scheduling regular check-ins via video or teleconference can be helpful for team members who communicate primarily through remote tools and don’t benefit from face-to-face interaction.
Establishing specific deadlines for project tasks will ensure everyone is on the same page about due dates and expectations for completion. Consistently providing feedback is also essential to ensure everyone is on track with their goals and objectives.
Creating a virtual workspace allows employees to stay connected even physically apart. Establish guidelines for how often teammates will check in with each other virtually, including topics of conversation such as sharing ideas or asking questions about process improvement initiatives. Additionally, encourage employees to take advantage of resources such as online forums or wikis to share experiences with colleagues from other locations.
Track Performance
Tracking employee performance when working from home can be tricky and requires a lot of planning and preparation. However, to ensure productivity and effectiveness, you must monitor your employees’ performance, as it is the only way to ensure that the work is being done up to standard.
In this article, we will discuss how to track employee performance when working from home:
Monitor Time Spent on Tasks
Managers need to track their performance and re-establish office boundaries when working remotely. It can be done through several methods, such as daily check-ins or weekly emails. By monitoring employees’ time on specific tasks, managers can better understand their workflow and ensure that goals are being met.
Time spent on tasks can be tracked in various ways, including manual entry and automatic logging tools. Manual entry may include filling out an online form or sharing a spreadsheet with data points such as time started and ended, goal achieved, problems faced during the task, etc. Automatic logging tools allow employers to monitor the time employees have been using an application and when they take breaks or switch tasks between emails or projects.
It’s important to note that tracking employee time is not meant to substitute face-to-face conversations or control workplace behavior. Instead, these tools are best used as part of a larger strategy for understanding how employees work to optimize activities that benefit both parties. By tracking employee activity levels and the amount of work engaged each day, managers can gain insight into how best to structure remote collaboration and further support their staff in meeting goals efficiently.
Use Project Management Software
Project management software such as Trello, Asana, and Jira are ideal tools for monitoring the progress of your remote teams. These programs already have built-in features that allow you to assign tasks, deadlines, and time-tracking tools. This makes it easy to track which employees are meeting their goals and which tasks are being completed on time.
The timeline feature in project management software allows you to set a daily, weekly, or monthly cadence for your team’s work schedule, ensuring that the necessary tasks are completed within the timeline. With an overview of the timeline, managers can quickly detect any unexpected delays or changes in the workflow.
Additionally, project management software is equipped with collaborative tools such as message boards, comment threads, and file-sharing systems that allow teams to communicate and stay updated on each other’s progress. This helps ensure everyone is on the same page and keeps remote teams connected even when they’re apart.
One of the most important benefits of using project management software is that it offers full transparency. You can see who is working on what & any task-related updates in real-time within one hub – allowing managers to monitor their remote teams better effortlessly.
Set up Performance Metrics
It is important to track the performance of employees working remotely to ensure they are meeting expectations and staying productive. Setting up performance metrics can help you measure their progress while providing feedback and guidance on improving.
Performance metrics may vary depending on the type and scope of work being performed but should typically include the following:
- Number of Tasks Completed – Measure the number of tasks completed by each employee regularly. This metric will give you an indication of whether or not employees are utilizing their time efficiently.
- Speed of Task Completion – Determine how quickly employees can complete tasks and how much time is spent on each task. This metric is beneficial for employees struggling with certain aspects of remote work, as it provides insight into where additional support might be needed.
- Accuracy and Quality – Establish benchmarks for the accuracy and quality expected from each employee, which can be tracked over time to measure progress and identify areas that need improvement. This will help ensure best practices are followed and provide guidance when discussing performance with remote workers.
It is also important to note that not every metric needs to be numerical; qualitative assessments such as customer feedback or peer reviews can provide useful insight into performance while working remotely. Regularly monitoring these performance measures ensures that your team stays productive regardless of location.
Utilize Technology
Working from home can greatly increase productivity by eliminating distractions and allowing employees to work at their own pace. However, monitoring how your employees perform when they are not in the office can be difficult. Utilizing technology can be a great way to maintain visibility and ensure that your employees focus on their tasks.
In this section, we will discuss a few of the most effective ways to monitor your employees who are working remotely:
Leverage Video Conferencing
Video conferencing is a widely used technology that provides a convenient, effective way to keep regular contact with remote employees. Using video conferencing, you can hold regular meetings with your employees and easily monitor how they’re doing and if they’re getting their work done.
The primary benefit of video conferencing is that it’s often more engaging than regular audio conferences and allows employers to monitor their employees by connecting to their screens or desktops. Video conferences also allow employers to respond quickly to issues or questions. In addition, they can use the chat options during the meeting and other features such as whiteboards, polls or surveys, break-out rooms, descriptions of tasks, and much more.
These features enable team collaboration on projects in real-time for meetings that encourage innovation and productivity among remote workers. In addition, many platforms have integrated AI-based analytics tools, enabling employers to better measure employee engagement during sessions, which is a great way to measure performance when working from home.
Overall, leveraging video conferencing technology is an effective way for employers to increase the productivity of remote workers by being able to check in frequently on them, thereby ensuring they stay on track with their tasks while giving feedback or responding quickly when needed.
Use Cloud-based File Sharing
Cloud-based file sharing is important in successfully monitoring employees working from home. Cloud-based file sharing is a collection of tools, such as web-based storage and collaboration services, allowing users to store, share, manage and track access to digital content.
This type of file sharing also allows multiple users to access files simultaneously and provides the ability to set comprehensive access controls on the files being shared.
By leveraging cloud-based file-sharing services, you can create a workspace where documents can be securely stored and shared among team members in different physical locations. In addition, documents can be checked out or downloaded when needed and tracked by managers, who will be alerted if someone attempts to modify or delete files without permission. Cloud-based file sharing also allows remote workers to collaborate on projects; they can chat with team members while working together on a document.
In addition, cloud-based file sharing offers easy synchronization across user devices, so everyone has the same version updated in real-time. And you’ll have peace of mind knowing that your documents are always backed up securely in the cloud. With these benefits, you’ll have an efficient way for your remote employees to collaborate without compromising security or data integrity.
Implement Employee Monitoring Software
Employee monitoring is becoming increasingly important for businesses that have shifted to remote work. Employee monitoring software allows employers to track employee activity, track time spent on projects, and set productivity goals. To ensure that employees remain productive and comply with policies, employers should invest in this technology.
Implementing employee monitoring software has many benefits, but it needs to be done in a way that guarantees employee privacy while still ensuring overall business security. Before selecting software, investigate proper usage policies to ensure they comply with data-related regulations such as GDPR or CCPA. Plus, don’t forget to get user approval before implementation!
Once up and running, this technology should be utilized appropriately, providing employees with real-time insight into their productivity goals and how the company performs compared to its business objectives. Employers can then use data from the software to compare similar roles within the organization – allowing them to draw valid conclusions about staff effectiveness, efficiency, and progress toward organizational goals. This type of visibility is essential for virtual teams, providing managers with the tools required to gain accurate insights and make actionable decisions on behalf of their teams.
Foster Communication
With the rise of remote working, businesses need to foster open communication between employees and managers. Communication is essential for monitoring employee performance and progress and understanding the work dynamics. Clear and effective communication is the key to ensuring the success of any business, but it’s even more important in the digital workplace.
Let’s explore some communication strategies to help monitor employees working from home:
Utilize Team Chat
Team chat platforms, such as Slack, Microsoft Teams, or GoogleChat, allow for asynchronous and synchronous communication. Depending on the platform, employers may be able to message a team chat anytime, and employees reply whenever they feel comfortable.
Since direct messaging is almost always better than email, using team chats can help foster communication between employees and managers while working from home. In addition, managers can use another avenue of communication to check in with their teams on how their work is progressing without creating any pressure. They can also use this to spread information quickly by saving time that would otherwise be spent forwarding emails multiple times throughout the day.
Employees benefit, too—team chats can provide a space to pose questions or give updates without feeling like they’re bothering their manager whenever they want to ask something or get clarification on anything related to the job. Team chats also serve as an effective way for employees to keep track of any major happenings within the company that are shared by colleagues who may not have access to corporate emails or other company announcements. Finally, having a space for casual conversations allows for more opportunities for connection among remote workers, which improves morale that otherwise deteriorates due to isolation during work-from-home arrangements.
Encourage Social Interaction
Encouraging social interaction can go a long way in strengthening team morale and fostering productive communication between employees. If teams work remotely, it’s important to ensure everyone is still feeling connected despite the physical distance. Methods for encouraging social interaction include:
- Host regular virtual team meetings so everyone can talk about their current projects and offer support or advice to colleagues.
- Organizing virtual gatherings or fun activities such as discussion groups, trivia contests, or happy hours.
- Recognizing employees for going above and beyond on projects. Create an open dialogue about successes or challenges in their work.
- Sending out surveys regularly to check in with employees and find out if they need support with particular tasks.
Making sure that your teams communicate effectively is essential when running a successful business – remote work should not limit your ability to connect. Maintaining open lines of communication may feel like an extra task at first. Still, the stronger rapport between workers will help foster innovation, collaboration, and improved team performance across the board!
Allow for Flexible Scheduling
Working from home puts new demands on managers as they can no longer physically check in with team members. Therefore, it is essential to allow flexible working hours and schedules to ensure proper communication and collaboration.
Fostering remote communication should begin with team members setting their expectations for availability with the boss. The team should discuss these expectations before any changes occur in the work atmosphere, so all employees feel comfortable discussing their situation and needs. Keeping open communications channels and creating regular processes allows workplaces to accommodate these changing needs better.
For example, managers and team members could create a daily “stand-up meeting” where everyone shares their accomplishments and any questions or issues they have encountered that day. These meetings don’t need to be lengthy – just enough time to update each person on important tasks they are working on. This will help keep everything organized while also allowing you to respond quickly when an urgent issue needs to be handled.
Managers should also set up some rules of engagement when communicating remotely – such as clearing emails within 24 hours or returning calls within 48 hours – so that everyone is aware of expectations and can better structure their activities when working alone from home. Everyone needs to take ownership of the tasks assigned and rely less on others for guidance due to potential time-zone differences or technology issues.
Additionally, managers can implement weekly 1:1s with each employee for more intimate conversations. They can talk about how the tasks are progressing, about managing their work/life balance, the work environment adjustment over time, and what sorts of resources they need over the coming weeks/months (for example, wellness program access or mental health days). This way, both parties can stay up-to-date on any changes in performance or workflow that need attention but cannot be observed in person due to social distancing guidelines.
Ensure Security
Working from home has become a popular alternative for businesses during the pandemic. However, it can present challenges for employers who must ensure that sensitive data is safe and secure. In this article, we’ll look at the various measures that can be used to secure the data of those employees working from home.
We’ll also look at the different tools that can ensure that the data remains safe and secure:
Set up a Secure VPN
A VPN, or virtual private network, is a secure connection between two or more devices. A VPN allows remote workers to access their corporate network remotely without compromising the security of the company’s data. It also prevents hackers from accessing personal information or files stored in a remote worker’s computer.
When setting up a secure VPN, it is essential to keep the following in mind:
- Use strong encryption protocols
- Utilize multi-factor authentication for all users
- Ensure that all data passing through the encrypted tunnel is thoroughly secured with identifiers such as encryption keys
- Create a policy outlining acceptable and expected levels of behavior from work-from-home employees
- Perform regular scans on devices to check for viruses, malware, and other potential threats
- Enforce password complexity rules and ensure passwords are changed regularly
- Monitor traffic patterns to detect any suspicious activity
- Ensure antivirus software is installed and regularly updated on each device
By following these best practices and utilizing the right technology, businesses can improve employee productivity while keeping their company’s data safe.
Educate Employees on Security Protocols
One way to monitor employee security while working from home is to ensure that employees are educated on the appropriate security protocols that should be followed. Employees should be aware of the guidelines and expectations regarding using confidential information and cyber security measures.
Some additional topics to cover include:
- Password protection requirements, including periodic updates
- Creating secure backups in case of cybercrime or data loss
- Protecting home networks against a potential cyber attack
- Using current software programs (antivirus, etc.) to prevent unauthorized access or malicious programs from infiltrating computing systems
- Securing Wi-Fi networks and understanding potential threats from them (Wi-Fi spoofing, etc.)
- Incorporating two-step verification for logins
- Utilizing encryption for online communications
Providing frequent reminders and updates regarding the criticality of cyber security is necessary to ensure employees take appropriate measures. Additionally, webinars or interactive tutorials will provide employees with a comprehensive education on cyber security when working remotely.
Monitor for Suspicious Activity
As businesses adapt to the changing environment of remote work and employees continue working from home, employers must ensure that their workers and operations remain secure. Employers should monitor employee remote access for malicious or suspicious activity.
Employees must be aware of the potential risk of their devices being hacked and their data being compromised. Employers can help protect against potential security threats by monitoring user accounts for suspicious activity, such as logins from unfamiliar locations, devices, or networks, and bogus login attempts. In addition, employers should establish safeguards to protect the security and integrity of corporate data both in transit and at rest, using standard security measures such as encryption and password protocols.
Monitoring employee remote access activities continuously may also discourage any malicious behavior often associated with disgruntled employees who may try to tamper with data or systems while they are outside of the main office.
Employers should limit remote access permissions or privileges to those necessary for an employee’s job responsibilities, keeping in mind that these can vary based on organizational needs. In addition to monitoring activity related to confidential information accessed by privileged employees, regular reviews of system audit logs can detect unauthorized attempts to view sensitive areas of a company’s networks, which might indicate a breach of cybersecurity protocols. Alerts can be sent automatically if any suspicious activity is detected during monitored remote employee sessions, so IT staff or executive leadership teams can take action quickly if required.