HungerRush POS Review: Is HungerRush Right for Your Business?

HungerRush is a point-of-sale solution that enables customers to pay for their purchases with cryptocurrencies. You can also earn crypto coins by referring new users who sign up and make qualifying transactions on your platform. The company integrates with popular platforms like Shopify, WooCommerce, Magento, and more so it’s easy to get set up without any coding knowledge required.

The “hungerrush employee reviews” is a review of the company by employees that have worked for it. The review includes information about what to expect from the company, how easy or difficult it is to work for the company, and more.

HungerRush is a cloud-based point-of-sale (POS) system built for the food and beverage business that functions on a reliable central network. The heritage POS Revention, which has been serving the pizza business since the 1990s, has developed into this POS. In 2020, Revention changed its name to HungerRush and moved from a locally installed internal network to a cloud architecture. Despite the fact that the basic software is now a cloud POS, the HungerRush system keeps many of the powerful functionalities of the traditional POS.

Go to HungerRush.com.

What We Think HungerRush Is Good For

HungerRush is quickly evolving its innovative approach to POS design, with new features and hardware being added on a regular basis. HungerRush might go in any way, but for now, it’s best used as a reliable delivery POS with online access.

HungerRush is especially recommended for:

• Restaurants who deliver pizza and wish to use a cloud POS system: The delivery features in HungerRush are among the best available in a cloud POS. It’s too expensive to make our list of the top delivery POS systems, but it’s a terrific option for pizzerias who want comprehensive modifiers and pay-at-the-door features.
• High-volume ghost kitchens: HungerRush interacts directly with third-party systems if you operate a delivery-only restaurant and need to centralize all of your orders in one place.

When HungerRush Isn’t the Right Fit

• Eateries looking for a free POS system: This system’s costs might soon pile up, therefore we don’t suggest it for restaurants on a tight budget. Explore additional relevant solutions by looking at our preferred free POS systems.
• Restaurants who wish to use their own gear: HungerRush currently only works with proprietary hardware, so if you’re looking for a restaurant POS that runs on an iPad, this isn’t the solution for you.
• HungerRush is just more software than small-footprint food and beverage businesses, such as food trucks and cafés, need.

Overview of the HungerRush Point of Sale

Go to HungerRush.com.

Pricing for HungerRush

The system is available at a custom-quoted price that varies depending on the number of terminals required and the features desired. The price structure seems to be variable since it is still in its early stages. Some consumers were offered a one-time fee ranging from $3,000 to $6,000 for a single terminal setup, while others were told a monthly fee of $199 for software and hardware. For an extra cost, you may obtain in-person installation and training.

On its website, HungerRush does not provide cost information. According to conversations I’ve had with HungerRush staff, they’re keen to engage with establishments interested in using the system. Some clients who converted from other POS systems were given a hardware buy-back option when the firm relaunched as HungerRush. Whether cost is your first priority, see if HungerRush can match or beat a price you’ve been offered elsewhere, or inquire about buy-back alternatives.

Payments for HungerRush

• Worldpay integration: By integrating with this large payment gateway, you’ll be able to handle a wide range of payment kinds.
• Apple Pay, Google Wallet, and Samsung Pay are all supported for NFC and mobile wallet payments.
• Point-to-Point Encryption: Whether your customers pay in person or online, encryption guarantees that their information is safe.

• Payments that are PCI-DSS and EMV compliant result in fewer chargeback disputes.
• Gift cards and House Accounts: Give frequent clients gift cards or set up a monthly account for them.

HungerRush connects directly with the popular payment gateway Worldpay for payment processing. Many rival restaurant POS systems work with it as well, so you may be able to maintain your processor if you move from HungerRush.

I like to have many payment processors so that eateries can compare prices. Working with a major payment processor like Worldpay, on the other hand, means you may essentially take whatever sort of payment your clients wish to offer you. You may accept credit and debit card payments swiped, dipped, or tapped in person, as well as mobile wallet payments, internet payments, and gift cards.

HungerRush also includes tools for keeping track of housing account payments. So, if you want to keep a running tab for a frequent customer or a neighboring company that pays for staff lunches, you may simply do so.

Hardware for HungerRush

• Stationary terminals: For high-volume counter service, traditional terminals with integrated printers and cash drawers are a suitable choice.
• Take orders at the table or cut lines using handheld tablets.

• Dynamic displays, such as KDS and digital menu displays, lessen your dependency on paper tickets and menus.
• Hardware bought from HungerRush is spill-proof and designed to survive a busy restaurant environment.

The HungerRush POS is compatible with Windows 10 terminals and tablets used in the restaurant business. These may be purchased directly from HungerRush at custom-quoted costs, or you can contact a HungerRush sales person to verify whether your current hardware is compatible. Currently, HungerRush is only available for Android and Windows devices, but if the appearance of HungerRush on the App Store is any indicator, an iPad POS will be released shortly. You may utilize a mix of fixed terminals with printers and cash drawers, portable tablets with card readers, or both.

On a single screen, HungerRush provides a multitude of information. (Photo courtesy of HungerRush)

You may present photographs of your meals and promotions on dynamic digital menu displays. You may show favorable customer reviews or urge consumers to join in your loyalty program at checkout if you have a high Yelp rating. You can also use HungerRush to show GIFs and videos, as well as a live TV feed and time and weather widgets.

In-house, internet, and delivery orders are all shown on the integrated KDS. Individual dish prep timings may be specified so that they display on KDS screens at the appropriate moment, ensuring that all dishes on an order are hot and available at the same time. If you have a problem with consistency in your kitchen, you may enable the KDS to show recipe information for dishes so that the line never slows down.

Features of the HungerRush POS

HungerRush’s software is referred to as both a point-of-sale (POS) and a restaurant management system (RMS). The name RMS refers to HungerRush’s software capabilities, although it’s a bit of a misnomer.

When we say “restaurant management system,” we’re usually referring to a centralized software hub that links your POS to your suppliers and banking partners to expedite accounting, payments, payroll, inventory, scheduling, and reporting (Compeat and Restaurant365 are good examples). The term RMS seems to be used by HungerRush to refer to POS software services other than order taking and payment processing. The HungerRush POS comes with the HungerRush RMS pre-installed.

While HungerRush is a capable restaurant POS, it lacks features that set it apart from its competition. Don’t get me wrong: HungerRush is a powerful tool. I simply believe the RMS word is very complicated.

In addition to the reporting and analytics, digital ordering, delivery management, marketing, and loyalty capabilities that we’ll go over in more detail in the next sections, HungerRush’s POS also has the following features:

• Inventory Management: In order to establish new orders, ingredient-level inventory is combined with vendor management. Every day, week, or month, you may choose which things your personnel should physically count. Food expenditures and waste percentages are broken out in detail in related inventory reports.
• Multi-Location Features: A centralized back-office hub brings all of your locations’ data together in one place. You may move merchandise from one site to another and analyze your whole group’s total sales and expenditures by running reports by location or aggregate. To find areas for improvement, compare location performance side by side or separately. Save application forms, instructions, and other PDF documents to the cloud so that they are accessible from any place.
• Employee Scheduling: The Employee Scheduling module enables you to design and maintain employee schedules, and the schedule builder displays historical sales and labor statistics to assist you in creating a cost-effective plan. You may also save money by prohibiting workers from arriving early for planned shifts and integrating with HotSchedules to enable employees to exchange shifts and keep scheduling communications in one place. Furthermore, Scheduled-versus-Actual hourly reports show you who is keeping to the plan and who need covering on a regular basis.
• Customer Management: By preserving your customer data, HungerRush allows you to own the customer experience. From contact information to purchase history to preferences and various delivery locations with comprehensive notes, the system captures a lot of data.

Reporting

• HungerRush’s mobile back-office HUB allows you to access reports from anywhere.
• Customizable: You may see critical performance indicators by day, week, month, or other durations by setting custom parameters.

• Templates that are robust: Templated reports cover everything from driver efficiency to service speed.
• Reports may be exported as Excel, CSV, or Word files.

You may be as detailed as you like with your reports using HungerRush. Analyze voids and comps, or drill down to view a record of every cash transaction that went through a single till. Report views may be customized by day, week, month, or several months. Keep track of your most popular discounts and promos to discover how they affect your profits. Compare how much time your drivers spend on the road to a computer-generated estimate of how much time they should have spent on the road. Save and send reports in the format you prefer:.xlxs,.csv, or.docx.

In addition to customisable reports, HungerRush offers a number of pre-built reports, such as the Daily Performance Report, which summarizes daily sales, payments, labor, and order information on a single page. Real-time productivity analytics measure the efficiency of your kitchen crew, front-of-house employees, and drivers, allowing you to make timely sales and staffing choices that influence your revenues. Reports are collected in the reporting HUB, which you may access through the cloud at any time.

Management of the menu

• Modifications in abundance: The system keeps track of an almost endless number of modifiers.
• There are no limits to the number of order categories: To meet your restaurant’s style, categorize your order types: on-site, takeaway, delivery, curbside, drive-thru, and more.

• Include choices for tiny, medium, and big versions of the same item, as well as construct combinations.
• Use visuals and menu pictures to direct consumers’ attention to foods you wish to move using dynamic digital menus.

The enormous modifier functionality reflects HungerRush’s origins as a pizza POS. Menu items like as build-your-own pizzas may be added, or single items can be used as the basis for a platter or family-style dinner. If all of this customization scares you, the system also allows you to limit the amount of modifications you may apply to particular products. Individual products may have order priorities set to determine the order in which they appear on kitchen tickets. You select whether and how many loyalty points consumers may earn on particular menu items.

Integrated digital menu panels allow you to dynamically show your menu. You may use photos, videos, and even animations to bring your consumers’ attention to prominent menu items, in addition to a plain list of menu items. To support any food and beverage establishment, from a full-service restaurant to a bar, the system supports course and seat numbers, held and fired orders, and payment card pre-authorizations.

Ordering and Delivery over the Internet

• Provide a customized website or mobile app to personalize your in-house ordering approach.
• Driver management: Built-in features make it easy to schedule drivers, give orders, and monitor their performance.
• Kitchen-friendly: In your KDS, group delivery orders together and utilize prep timers to guarantee that everything is ready at the same time.

• Track driver productivity, kitchen prep time, order ring time, and out-the-door time with detailed data.
• Third-party integration: HungerRush works with ItsaCheckmate to automatically input third-party orders into your POS.

The online ordering method of HungerRush allows for very precise requests. Customers may utilize simple buttons to create their own pizzas, sandwiches, or combinations. You may put your online menu on a branded, mobile-optimized website or a mobile app, and offer pickup, delivery, curbside pickup, or no-contact delivery as alternatives. Customer information is immediately entered in your POS, including phone numbers, email addresses, and delivery addresses.

The HungerRush driver dispatch interface is simple to use. It has all of the capabilities you would need right on the main screen—assign, reassign, map order, and more—so you can assign and map many orders with a few touches. The dispatch system uses Google Maps to offer turn-by-turn instructions and an estimate of how long a delivery will take. The journey routes of the drivers are color-coded, allowing you to follow their whereabouts and determine when they will be available for new orders.

The delivery dispatch screen in HungerRush can manage a large number of orders. (Photo courtesy of HungerRush)

Your HungerRush POS becomes a reporting powerhouse when you combine fully integrated delivery management capabilities with mapping and KDS functions. Performance parameters such as driver delivery speed, kitchen prep speed, and the time between placing an order and it walking out the door may all be tracked and compared. If you prefer third-party delivery, HungerRush works with ItsaCheckmate, allowing you to input third-party orders straight into your POS.

Loyalty and Marketing

• Set up your system so that new consumers are automatically enrolled.
• Search for loyalty customers using their email address or phone number.
• Customer purchase choices, cross streets, delivery addresses, and payment information are all recorded in detail.

• Use built-in templates to send automatic emails to consumers when they earn points.
• Create discounts and promos that are only valid on specified days and hours, or for specific client groups or special events.

HungerRush has incredibly robust tools for Loyalty and Marketing. The system supports traditional points-based loyalty that awards one point per dollar spent. You can customize how many points are required to earn specific rewards or offer a simple dollar amount or percentage discount. You can choose to create a rewards profile for new customers automatically or prompt your staff to enroll customers at check out. Loyalty customers are tracked by phone number or email address; you don’t need to hand out cards.

Many eateries that specialize in delivery increase their client base by giving discounts and bundle offers. HungerRush enables you to personalize hundreds of promos right at the point of sale. You may deploy specials at certain times and dates, or link them to a discount or promo code to monitor how your consumers discovered you. You may provide monetary discounts tied to particular purchases, such as “$5 off two or more large pizza orders.” You might even provide a special bargain on a single item, such as “Free Brownie on Your Birthday.”

Ease of Use for HungerRush

• Live customer service is accessible Monday through Friday, 9 a.m. to 5 p.m., in the United States.
• Customers in the surrounding regions may contact offices in Austin, Chicago, Seattle, and Indianapolis for local, in-person service.
• Online resources: A large online database allows you to resolve problems at any time.

• Representatives from HungerRush are active on Facebook and Instagram.
• On-site training: For a charge, you can have a HungerRush representative come to your location and instruct your team.
• Coming soon: HungerRush is planned to include text-to-order or voice-ordering capabilities.

HungerRush is the most functionally similar to competition Speedline. At the touch of a button, both systems’ order displays provide ingredient information and pertinent promotions. Driver management that is dynamic and map-based is also supported by both. HungerRush’s cloud-accessible reports make this POS a little simpler to utilize from a management standpoint. I particularly enjoy the communications hub for multi-location restaurants, which enables you to save PDF documents in the cloud for fast access, such as training manuals.

The POS interface, according to some HungerRush users, is outdated. While this may be true, I don’t believe the appearance makes it difficult to utilize. The panels might be a bit busy—there are a lot of buttons and choices to pick from—but putting all of the navigation on a single page may help you get more done in less time. The POS feature, according to many HungerRush users, is incredibly simple to use. This system is particularly well-suited for high-volume establishments because to features like Order Lookup, which enables you to search the POS for an order by check number, table number, or client phone number.

Customer-facing online ordering and mobile payment solutions are simple to use and customized with your restaurant’s identity. Kitchen communication is streamlined, and productivity is measured, thanks to the integrated KDS. The only HungerRush KDS I’ve seen so far are the old-school displays with navigation bump bars. Although the bump bars are not as attractive as a streamlined iPad interface, some chefs like them since they are easier to maneuver with damp hands.

HungerRush bought OrdrAI, a major text and voice ordering engine, in December 2020. With contactless transactions projected to become more common in the next year, this hybrid POS might take a huge step ahead in terms of usefulness.

Alternatives to HungerRush Restaurant Software

What Users Have to Say About HungerRush POS

In the year 2020, HungerRush emerged from the heritage POS Revention. As a result, many HungerRush user evaluations on the internet allude to the previous method. Some users adore the system, but others have had issues with software malfunctions and unhelpful customer care employees.

• HungerRush has a 3.7 out of 5 rating from Capterra, based on 30 user reviews.
• G2 has a rating of 4.7 out of 5 stars based on three user reviews.
• Software Advice has received a rating of 3.67 out of 5 stars based on 30 reviews.
• HungerRush consumers give the firm a 4.2 out of 5 rating based on 424 reviews on Facebook.

The rise of HungerRush as a cloud POS coincided with the COVID-19 epidemic, which saw several POS companies cut support employees. As a result, you’ll see a clear trend in the user reviews: Revention users gave the system high marks, but with the HungerRush makeover, consumers gave it lower marks.

Payment issues and unhelpful customer service personnel are highlighted in negative reviews. It’s difficult to tell if these problems with customer service are the result of a firm suffering during a pandemic or a wider chance for change.

Conclusion

HungerRush is a cloud-based version of the long-running Revention system, which combines the strength of a legacy restaurant POS with the flexibility of a cloud POS. HungerRush is clearly looking to the future, as seen by recent tech acquisitions. Built-in solutions for customer relationship management, digital ordering, delivery management, inventory, staff scheduling, and marketing make HungerRush an extremely powerful all-in-one system.

For small eateries, it may be a costly system, but since pricing is based on a personalized quotation, you won’t know your total expenses until you contact HungerRush. Contact HungerRush for a demo to determine whether this technology is right for your business.

Go to HungerRush.com.

HungerRush is a point of sale system that allows you to create an online store that can be accessed from any device. The company has been in business for more than 10 years and offers a free trial. Reference: hungerrush careers.

Related Tags

• hungerrush salary
• hungerrush glassdoor
• hungerrush revenue
• revention pos reviews
• hungerrush login