PayPal Zettle Review: Is the New PayPal POS Right for You?

PayPal is getting back into the market by offering a new checkout option to its customers. The PayPal Zettle will offer more security and efficiency than traditional methods, but it will cost you extra fees on everyday purchases like groceries.

PayPal Zettle is a new product that allows you to pay with your PayPal account. It’s an easy-to-use and secure payment processor, but it does have some drawbacks. Read more in detail here: paypal here.

PayPal Zettle Review: Is the New PayPal POS Right for You?

PayPal-Zettle-Review-Is-the-New-PayPal-POS-Right-for

Zettle is a well-known European mobile POS system. PayPal bought it in 2018 and launched it in the United States in July 2021. Although PayPal claims it will continue to service Here users for the time being, it has replaced PayPal Here.

Zettle accepts payments via PayPal and offers a comprehensive POS system for tablets and mobile devices. You may get a PIN pad card reader or a whole POS system for it. Users like the product, and it’s easy to use for customers.

Go to PayPal Zettle’s website.

For Whom PayPal Zettle Is Appropriate

We’ve looked at a lot of POS systems, and Zettle stands out as a powerful mobile payments challenger to Square, the market leader. It’s easy enough for a solopreneur, and it’s a fantastic alternative for a hobbyist, thanks to PayPal’s low processing fees.

In a nutshell, PayPal Zettle is the greatest option for:

  • While PayPal readily connects into some of the top POS systems, Zettle requires no connection and is a reasonable option if you currently use PayPal for payments and need a basic POS.
  • Hobbyists, artists, and crafters: Zettle is an excellent alternative for people who sell on a regular basis, such as at craft fairs or conferences, since it is free and has excellent processing rates.

When to Use a Substitute

  • Brick-and-mortar enterprises, whether new or expanding: PayPal Zettle, unlike our top-recommended free POS, Square, does not provide any premium plans or add-ons to help your company develop, so you may find yourself in need of a more robust system sooner rather than later. To discover more, compare PayPal with Square.
  • Businesses that mainly sell via an online shop include: PayPal offers an online shop, a virtual terminal, and Integrations, however none of these services are available via Zettle. There are just four connections available, three of which are for online shopping carts. Look at our list of the finest multichannel POS systems if you want a system that combines sales and inventory across all channels.
  • Restaurants: Zettle has some features that might work in a restaurant, like printing order numbers on receipts, but it’s not the best option. Check out our list of top-rated restaurant POS systems for better options. Zettle does have a Food & Drink solution, but it costs extra, is iOS only, and is not yet available in the US.
  • Stores that need complicated inventory management: Zettle has certain inventory features, such as low stock notifications and variations, but it lacks kitting and vendor management. If you’re looking for something more complicated, have a look at our list of the finest POS inventory systems.

Overview of PayPal Zettle

Go to PayPal Zettle’s website.

Pricing for PayPal Zettle

There are no trials or premium subscriptions with Zettle’s software. For card-present purchases, the PayPal Zettle rate is 2.29 percent + 9 cents, and for keyed-in transactions, the cost is 3.49 percent + 9 cents. The prices are really affordable. The chargeback cost is $20.

Payment Processing using PayPal Zettle

PayPal is a popular small company merchant service because it works effectively for brick-and-mortar establishments, tradesmen, and hobbyists who sell their items. Credit cards, online and touchless payments, bitcoin, and, of course, PayPal are all processed through it. Our articles will teach you more about PayPal as a commerce platform, as well as its benefits and drawbacks.

  • Rates for Zettle processing: Its fees are often lower than those of other flat-rate payment processors, particularly Square, its closest rival. There are, however, other options, such as ones that provide interchange-plus pricing, which may offer better rates if you conduct a lot of business. Alternatives may be found in our list of the finest merchant services. However, you can’t utilize Zettle software with them.
  • PayPal accepts payments from over 200 countries and in over 100 currencies. It will also do cross-border transactions for an extra cost. However, we found no tools in Zettle that facilitate this, such as various currency designations, however you may change it to your favorite currency. You may, however, establish alternative VAT rates.
  • Transaction and processing limits: For chip and PIN transactions, Zettle may handle up to $500,000 in 24 hours ($10,000 per transaction). The 24-hour maximum is reduced to $200,000 for chip and signature payments. For most small enterprises, this may be adequate. The $1 minimum transaction limit is likely more important.
  • PayPal Zettle puts money into your PayPal account every day, however transferring payments to a bank account might take two or more days. PayPal has also been known to keep money for up to 30 days. Withheld money are the most prevalent complaint against PayPal (which has been passed on to Zettle).
  • There is no obligation: Unlike many other payment processors, PayPal does not impose monthly fees or require commitments. As a result, it’s simple to utilize as a starter service or as an add-on.

When it comes to selecting a merchant service, there are several factors to consider. Before joining up with anybody, read our guide to merchant services and discover what they should do for you if you’re just getting started.

Zettle Hardware through PayPal

The Zettle card reader costs $79, with the first one on sale for $29. It does not provide a free reader, unlike other popular mobile payment processors such as Square or Payanywhere. PayPal’s reader, on the other hand, can process chip, tap, or swipe transactions and features a PIN pad, which is more than most free readers can do. Between charges, it lasts around eight hours or 100 transactions. It’s also EMV (Europay, Mastercard, and Visa) approved. If you want to do anything similar with Square, for example, you’ll have to upgrade to a $299 card reader terminal. You can order the PayPal reader via the app, but you can’t pay for it using PayPal, strangely.

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EMV-certified card readers are available from Zettle. (Image courtesy of PayPal)

Zettle offers hardware POS kits for $249–$699, making it one of the most affordable POS systems we’ve seen. Touch screens, receipt printers, and other accessories are included in the kits. The lowest, for example, includes an iPad reader, a dock, and a stand. Receipt printers and barcode scanners are examples of other accessories.

A Zettle POS terminal is not available for purchase via PayPal. You use an iPad instead. These may be sold as add-ons to the kits via PayPal.

Features of PayPal Zettle

Cashier at the Point of Sale

Zettle’s register has a simple layout, is simple to use, and has a number of features, including the ability to generate order tickets, enable customers to leave tips, print receipts, issue refunds, and more. It will suffice for a small firm, and its simplicity is a benefit.

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You may collect payments by QR code using Zettle. (Image courtesy of Zettle.com)

  • You may take credit cards, gift cards, PayPal, and Venmo as payment methods. The card reader is EMV-certified, which is now a legal requirement in the United States. (A PayPal Business account is required for manual card input.) While PayPal accepts bitcoin, Zettle does not have a setting for it. You may also keep track of money transactions.
  • QR codes: Creating a QR code that your client may scan to pay is becoming more common with POS software. To utilize this function, you must first enable it on Zettle.
  • Sell by units: In the inventory area, you may specify your pricing to sell by units such as ounces, cases, and so on. Keep in mind that no kitting is available.
  • Zettle just launched partial refunds, which enable you to return the amount of one or more items on a receipt rather than the full transaction.
  • Several logins: To keep track of sales, you may create multiple logins for your staff. You may also use one device to manage many accounts, moving between them as required. This is one approach to get around Zettle’s lack of multilocation features, which it shares with Square.

Inventory

The inventory software from Zettle is straightforward, but it offers a number of features that make it a useful tool. It does not, however, deal with merchants, generate kits, or create menu items.

  • Bulk operations include loading, categorizing, and deleting objects in bulk.
  • Low-stock alerts: Zettle keeps track of products and sends out low-stock notifications. When you sell a low-stock item, they appear in the shopping cart.
  • Variants: You may choose from three different alternatives. Color, Size, Style, Material, and Finish are all pre-defined. You construct several values and give a price to each once you’ve established the variation.
  • Gift cards: You may handle gift cards that you’ve produced ahead of time, emailed, or printed yourself. Inventory is kept track of them.

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The inventory section is simple, but it provides stock numbers and varieties. (Image courtesy of the Zettle app)


Integrations

While PayPal is recognized for having a large number of connectors, Zettle only supports four: online sales with BigCommerce, Shopify, and WooCommerce, and accounting with QuickBooks. The PayPal app, on the other hand, may be used almost anyplace, from social networking to eBay.

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Only a few integrations are available for Zettle. (Image courtesy of the Zettle app)


Reports

Zettle only provides basic sales data, such as a snapshot of a certain time, sales by product or category, employee performance, payments received, fees paid, and refunds provided. Your reports or data may be exported in PDF or Excel format.

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Zettle’s reports are mobile-friendly, so you may read them on your phone as well. (Image courtesy of Zettle.com)


Mobile App

The Zettle mobile app from PayPal needs iOS 10 or Android 5.0 or later. From ringing up credit card transactions to evaluating sales records, it offers a comprehensive register and backend system. Recent concerns include the card reader not connecting, modifications as a result of PayPal’s takeover, and issues with a recent update that make it difficult to log in. However, the bulk of reviews state that it is simple to use.

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Zettle’s mobile POS app can accomplish almost everything that the online app does. (Image courtesy of Google Play)

As of this writing, the applications have received the following ratings:


Chargebacks and Fraud Protection

Zettle is EMV-certified and follows the Payment Card Industry Data Security Standard (PCI DSS) when it comes to card data management. Zettle employs cutting-edge machine learning techniques to continuously monitor all transactions and report questionable activities.

When a consumer files a dispute, PayPal provides you the opportunity to remedy the problem, and if it can be handled, there are no fees. You have 20 days to engage with the consumer to resolve any issues, but PayPal only offers you 10 days if either you or the buyer advances the disagreement to a claim. PayPal charges you a $20 chargeback fee if the issue cannot be addressed and the customer’s money is returned. Bank reversals are free of charge.


Ease of Use with PayPal Zettle

  • Email help is available 24 hours a day, 7 days
  • PayPal is still making the switch to Zettle.
  • It’s not always simple to find the help area.
  • There is no offline mode.
  • Very simple to use
  • When utilizing foreign sales, the payment mechanism is complicated.

Zettle, like most of PayPal’s products, is simple to use and widely used. When you’re not connected to data or Wi-Fi, the absence of an offline mode might create issues.

In the United States, PayPal is still maintaining Here and migrating to Zettle, thus there isn’t as much information as there is for PayPal Here. When utilizing the help section’s search function, we had considerable difficulty locating conclusive answers to problems, although the articles themselves were straightforward and unillustrated. Support is available 24 hours a day, 7 days a week by email.

Alternatives to PayPal Zettle

If you’re not sure if PayPal Zettle is perfect for you, compare it to our finest POS systems and mobile payment processors.

Users’ Opinions on PayPal Zettle

We only discovered reviews on Trustpilot, where Zettle has roughly 3,000 ratings and a 3.6 out of 5 rating. There were several concerns regarding PayPal’s takeover, especially concerning accounts being locked. This is by far the most prevalent complaint concerning PayPal services. Another prevalent issue was a lack of support, either in the form of live assistance or in the form of self-help publications.

People, on the other hand, believed the system was simple to use. There are a few bright lights in the assistance department who have been singled out. The card reader was highly praised.

Here are some of the patterns I discovered when reading customer reviews:

Conclusion

PayPal is a very adaptable payment processor that may be used in online storefronts, social media platforms like Facebook, and multichannel sales platforms like eBay, among other places. However, Zettle, its POS software, is fairly restricted. It may be used for basic inventory, sales ringing, and gift cards. Nonetheless, it’s free to use, and it’s a wonderful tool for solopreneurs and small enterprises because of its cheap transaction charges.

Go to my.zettle.com and join up immediately if you have a PayPal account.

Go to PayPal Zettle’s website.

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PayPal Zettle is a new payment option from PayPal. The service offers customers the ability to pay in person or online with a debit card. Reference: paypal here card reader.

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