SAP SuccessFactors Review: Is It Right for Your Business?

SAP SuccessFactors is an HR platform that can be used by businesses of all sizes. The software promises to help streamline your company’s payroll, benefits and employee management while providing a superior customer experience. While the system has been around since 2002, it recently underwent a major redesign in 2015 as SAP focused on modernizing its products for business growth.

SAP SuccessFactors is a cloud-based HR management software that allows users to manage their companies’ employees. However, the “disadvantages of sap successfactors” may outweigh the benefits for some people.

SAP SuccessFactors Review: Is It Right for Your Business?

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SAP Success Factors is a powerful human capital management solution that aids big and worldwide businesses in managing their HR and payroll processes. You may use SAP to onboard your staff, pay them, monitor their progress, and even teach them. Support for global payroll and local compliance is also offered.

Visit SAP SuccessFactors for more information. for more information. for more information.

What SAP SuccessFactors Is Good For

  • Businesses looking to hire a worldwide workforce: SAP can assist businesses in expanding their global workforce. It was even one of our top choices for international payroll services. It offers worldwide Processing of Payroll as well as regional legal, compliance, and HR assistance.
  • Companies with 1,000 or more workers that aim to hire: SAP can give major firms with HR assistance, as well as enhanced recruitment, hiring, and onboarding solutions, including time-saving automated procedures. It is more costly than normal small-business software, but major corporations usually have the financial resources to afford the charges.
  • Companies that currently use SAP solutions: If your firm already uses SAP business tools, you can quickly incorporate additional integrated modules to build a fully tailored HR solution. The learning curve, which may be steep with this program, may be more manageable if you’re already acquainted with how it operates.

When SAP SuccessFactors Isn’t Right For You

  • Small businesses with a few employees: Small businesses don’t normally use SAP’s extensive HR services, hence the cost isn’t justified for them. Check out our list of the top free payroll software if you have a small business with limited operations and merely require a low-cost payroll system.
  • Companies interested in integrating SAP with alternative HR tools should: SAP is designed to integrate with other SAP systems, making it a full all-in-one HRIS. Integrations with other popular business software might be difficult to set up or need bespoke development. Check out our guide to the finest HR software for choices that may interact more easily with third-party applications.

Are you looking for something unique? To choose a system that’s appropriate for you, see our guide to the best HRIS/HRMS software for small companies.

Overview of SAP SuccessFactors

Visit SAP SuccessFactors for more information. for more information. for more information.

Pricing and Features of SAP SuccessFactors

The SAP SuccessFactors Core HR and Payroll module’s features were taken into consideration. Most HR capabilities, both basic and extensive, are accessible via this module or SAP’s human experience management software, the HXM Suite. Additional SAP modules may be added to build a bespoke HR solution.

To figure out how much a SAP SuccessFactors HR solution will cost your firm, you’ll need to compile a list of criteria as well as the number of users and workers. A set monthly cost and a per-employee fee are often included in core modules. Additional modules may be charged separately. The Performance and Goals module, for example, costs $4.17+ per month per user, whereas the Recruiting program costs $3.00 per month per user. It’s possible that you’ll need to install more modules to get all of the tools your company demands.

Additional charges may apply for software training, professional services, and support plans.

SAP SuccessFactors offers a diverse set of HR capabilities that, when combined, constitute a comprehensive HR solution that includes enhanced recruitment, performance management, reporting, and attendance monitoring.

Let’s take a closer look at some of SAP SuccessFactors’ most important HR capabilities.

Human Resource Management

SAP SuccessFactors is a set of HRIS technologies designed for expanding, worldwide, and big businesses. Benefits and enrollment administration, employee profiles and organizational charts, HR reporting and insight tools, best practices compliance assistance, and talent management are just a few of the HR features available. All aspects are available online, and mobile tools are available.

SAP SuccessFactors assists with benefits enrollment, HR and tax document processing, life event modifications, and employee profile maintenance for existing and new workers. Employees may access their profiles and make changes to their information as required.

SAP SuccessFactors’ talent management features are part of an HR module that also includes recruitment, onboarding, performance management, and pay management tools. Using its recruitment tools for identifying and onboarding people, growing businesses may improve their chances of making successful hires. It also offers useful offboarding services if the job arrangement does not work out. HR teams and managers may use its performance management and pay tools to guarantee that workers improve and churn is reduced.

Processing of Payroll

SAP Success Factors helps you run accurate payroll using automated processes that utilize integrated time tracking tools, time off and holiday rules, and tax compliance. It supports hourly, salary, and contract workers, although there is no contract-specific plan. SAP Processing of Payroll tools can manage complex deduction scenarios such as retirement investments, garnishments, and benefits.

International Processing of Payroll

In over 45 countries, SAP SuccessFactors assists organizations with payroll processing. There are almost 1,300 localization professionals on hand to help. SAP’s global payment processing services handles payroll for more than 100 million people throughout the globe. Its services may assist businesses with local compliance, legal, and employment regulations, allowing them to avoid costly non-compliance concerns.

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The system makes it easy to run global payroll efficiently, by separating access to each country’s Processing of Payroll data.

Timekeeping and Paid Time Off

Timekeeping and Paid Time Off management tools seamlessly integrate with Processing of Payroll and other HR modules to produce paycheck, deductions, and tax calculations. It also tracks the use of PTO and vacation time. And if you need employee scheduling, it has that feature too, albeit at an extra cost.

Managers may use a mobile device to evaluate approvals. You may set up alerts and notifications for them to be notified of activities that need to be completed, such as time-off requests.

Employee mobile solutions are accessible on all platforms and enable workers to log time in a variety of ways. Employees may enter time worked, see time-off balances, compute time and compensation, submit time-off requests, and access other HR information from the office or from remote locations.

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PTO requests are prominently displayed, including the employee’s name, the reason for the request, and the date.

Document Management in Human Resources

SAP SuccessFactors’ document management tools assist HR teams in reducing the amount of time they spend on boring tasks. This HR software can streamline the onboarding process by allowing new employees to peruse and electronically sign HT and tax forms. Documents are safely kept online in accordance with the highest HR security standards, and access permissions are supported.

It can handle employment contracts, tax forms, benefit enrollment agreements, and legal paperwork, among other things (such as NDAs). Updates and modifications may also be monitored using SAP document management capabilities. Managers may use the employee portal to provide employees access to documents.

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You may upload employee papers like as contracts, identity verification support, and so on to SAP SuccessFactors, ensuring that they are safely kept and conveniently accessible.

Ease of Use with SAP SuccessFactors

  • Telephone, chat, email, and community assistance are available 24 hours a day, 7 days a week, 365 days a year.
  • There are a variety of paid assistance programs available.
  • Embedded, dashboard, and online support are all available.
  • Consultancy services in the areas of training, employment, deployment, and adoption

SAP SuccessFactors offers a variety of professional services to assist clients with customizing their solutions, implementing and deploying the solution, training staff on how to use the software, and more. Training is accessible both online and in person. Most firms can design the SAP system to match their individual requirements and handle the software’s day-to-day usage with reasonable simplicity if they take advantage of training and support possibilities.

Because of the complexity of this program, particularly if you need to combine it with other solutions, new clients are advised to use expert services. There is a steep learning curve, particularly if you’ve never used SAP software before, and effective adoption requires the participation of various stakeholders.

SAP SuccessFactors Core HR and Payroll interfaces with other SAP products since SAP has been around for a long time and has solutions that target practically every market segment. Accounting and financial software, CRM, people and talent management, travel and cost monitoring, data management, asset management, and analytics are all examples of SAP products.

To set up APIs for bespoke integrations, certain SAP products need the usage of an integration package; there are particular packages available for third-party providers such as Kronos, IBM Kenexa, and WorkForce software.

Alternatives to SAP SuccessFactors

SAP SuccessFactors: What Users Have to Say

The HR capabilities in SAP SuccessFactors, according to users, have made their everyday work life more manageable. Employee database organization, time and PTO reporting tools, automated training, performance management, and recruitment capabilities are said to be more complex than basic HR systems. Employee tools were also straightforward to use, according to users, who enjoyed that staff could maintain their accounts and make modifications.

Negative comments have been made about the user interface, or UI. While some argue that the UI is easy to use, many others complain that it is difficult to navigate and sluggish. It is said that functionalities might be difficult to locate at times.

Another issue raised in the comments is integrations. While SAP SuccessFactors is designed to connect with other SAP modules, third-party interfaces might be difficult to set up. To establish the particular connectors you want, you may need to collaborate with SAP’s integrations team.

SAP SuccessFactors reviews received the following ratings on prominent user review sites at the time of publication:

We found some of the following tendencies when reviewing customer reviews:

Conclusion

SAP SuccessFactors Core HR and Payroll provide advanced HR tools and Processing of Payroll tools that easily integrate with other SAP solutions such as accounting and finance, talent management, and recruiting. Customers, along with SAP’s professional services, can create custom solutions to meet any business need. Businesses with global offices and employees can also benefit from SAP’s HR and payroll expertise.

Visit SAP SuccessFactors for more information. for more information. for more information.

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