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ShipBob is a popular fulfillment service that has been around for years. They are known in the industry as being affordable and flexible, with low fees and free shipping all around the world on orders of $99 or more. We will be reviewing ShipBobs offerings to see if it’s time to switch from Amazon Prime
The “shipbob pricing calculator” is a tool that allows users to calculate the cost of shipping packages with ShipBob. The tool also includes information on how much it would cost to ship packages using other fulfillment services.
ShipBob is a tech-enabled third-party logistics firm (3PL) that helps small and midsize enterprises with warehousing, order fulfillment, and shipping.
ShipBob’s worldwide network of 29 fulfillment centers provides free cloud-based software for processing multichannel orders and inventory management. Its straightforward price structure makes it accessible to enterprises of all sizes and purchase volumes.
Go to ShipBob.com.
When Should You Use ShipBob?
ShipBob provides access to a well-established network of warehouses and logistical solutions for startups, crowdfunding initiatives, and other embryonic or atypical businesses. Furthermore, its platform is designed to expand with your company, so your services and discounts grow with it.
ShipBob had the highest overall rating (4.09 out of 5—excellent in every area) in our review of the top order fulfillment services. It was slammed for having exorbitant storage costs, poor customer support, and a failure to deliver Amazon Prime or Seller-Fulfilled Prime (SFP) purchases, among other things.
Despite these shortcomings, ShipBob is our top suggestion for small companies seeking outsourced order fulfillment because to its inexpensive cost, powerful free software, unique features, and simplicity of use.
ShipBob is especially recommended for:
- ShipBob is a scalable and simple-to-use fulfillment solution for ecommerce companies. Its characteristics enable firms to achieve Amazon-scale logistics, enabling small online sellers to match today’s high expectations.
- ShipBob offers warehouses in 27 key locations across the world, allowing you to optimize transit times, shipping costs, and the delivery experience for your entire client base.
- Entrepreneurs that have outgrown their own fulfillment center: While most fulfillment firms have a tight minimum order requirement, ShipBob’s Growth Plan makes the platform incredibly accessible by providing no restrictive order minimums, customized pricing, and maximum scalability.
- Crowdfunding campaigns: ShipBob is one of the only fulfillment companies that provides batch programs for limited quantities of items, such as product launches and crowdfunding campaigns.
- Food and beverage, cosmetics, and medical supplies are all examples of health products. Because these products are FDA-regulated, they almost always need FDA-certified handling in order to comply with state and municipal standards. For unbroken supply chain compliance, ShipBob provides FDA-certified climate-controlled storage and processing facilities.
When to Use a Substitute
- High-value, heavy, delicate, or gigantic items: While ShipBob can handle almost any item, it isn’t as efficient or cost-effective as Red Stag Fulfillment when it comes to special handling and large-item shipment.
- ShipBob charges greater storage costs than many rivals for slow-moving items or firms with a low sale-to-SKU ratio. In most circumstances, this cost will be offset by the almost free pick-up and delivery service. However, if your business sells a lot of slow-moving products with a lot of SKUs, ShipMonk’s pricing approach could be better for you.
- ShipBob is unable to fulfill Amazon Prime or Seller-Fulfilled Prime (SFP) orders, which is a significant problem for Amazon-centric merchants that value the coveted Prime badge. The firm may use the Fulfillment by Merchant (FBM) program to fulfill Amazon purchases, but these orders are not eligible for Prime.
However, partnering with ShipBob for fulfillment, storage, and FBA prep is a possibility for multichannel merchants who desire Prime designation for their Amazon listings. ShipBob will package a portion of your product in accordance with Amazon’s rigorous criteria and send it to FBA for Prime-eligible fulfillment as part of this system. It’s recommended to utilize FBA for fulfillment if Amazon is your major channel and accounts for 80% or more of your sales.
Overview of ShipBob
Go to ShipBob.com.
Since the previous time we checked in:
ShipBob’s warehouse network has expanded to include 23 fulfillment sites in the United States and six overseas destinations. Orders may now be delivered to more than 220 countries and territories worldwide. However, with this growth has come an outpouring of negative feedback, mainly from European and Australian shippers.
ShipBob also added a Retailer Dropshipping service. This feature allows sellers to list products from big-box stores without owning the inventory. When orders are placed for these goods, ShipBob sends the items directly to your customers. Supported retailers include Ace Hardware, Bed Bath & Beyond, Best Buy, Chewy, Dick’s Sporting Goods, GNC, Kohl’s, Kroger, Lord & Taylor, Macy’s, Neiman Marcus, Nordstrom, Office Depot, REI, Saks Fifth Avenue, Sephora, Staples, Target, Ulta, Urban Outfitters, Walmart, and more.
ShipBob provides functional, effective fulfillment services with the flexibility that many small companies require—something that is difficult to find in a third-party logistics provider. Most fulfillment providers of this size have severe monthly minimums and restrictive fulfillment processes that are only suitable for established, traditional enterprises.
ShipBob also contains a number of well-developed features that are backed up by years of industry expertise and top-tier infrastructure. Its huge warehouse network and absence of minimum order restrictions set it apart from the competitors.
The following services and functionalities are available via ShipBob:
- Inventory may be carefully spread among several of ShipBob’s 27 warehouses to meet the needs of your client base. Merchandise may be moved at any moment to meet demand in the area.
- D2C order fulfillment: Pick and pack is done at each facility’s packing station with optional bin positions for optimal efficiency, as well as free standard packaging. High-tech dimensional scanning is utilized to provide the appropriate packaging for each order based on its size and weight.
- ShipBob is a fantastic option for retail fulfillment because of its wholesale order processing and EDI compliance.
- ShipBob can send orders to over 220 nations and territories across the globe.
- ShipBob works with four shipping services, including UPS, USPS, DHL, and FedEx, all of which offer lower prices.
- ShipBob’s single dashboard allows you to manage orders from all of your sales channels in one place.
- Customer assistance may be reached by phone, email, or live chat. Customer assistance is available from 6 a.m. to 10 p.m. CST, seven days a week.
- ShipBob is glad to deal with companies of all sizes because to its no-order-minimum policy and the resources to facilitate endless growth.
- Simple onboarding: Your personal ShipBob salesperson will develop a launch or migration strategy to seamlessly integrate stock and order management into its system.
- To receive orders and post tracking data, ShipBob interfaces with popular ecommerce shopping carts, seller marketplaces, crowdfunding platforms, and more.
- In ShipBob’s unified client dashboard, you can see everything that’s going on with your stock, sales, and orders, regardless of where they came from.
- Kitting, bundling, reverse logistics, temperature control, international shipment, and more services are available via ShipBob. The customer may offer special banded packaging for fulfillment, however ShipBob does not have the ability to construct bespoke packing parts.
- Retail dropshipping service: Sell & fulfill products from popular big-box retailers without owning the inventory.
ShipBob’s extensive warehouse network enables smart and straightforward inventory distribution, all of which can be handled from your fulfillment program. (Image courtesy of ShipBob)
How ShipBob Compares to Other Fulfillment & 3PL Companies
Pricing at ShipBob
Costs for ShipBob are often customized dependent on the customer, with volume discounts and service-level changes to obtain the best bargain for your company. As a result, we suggest getting an estimate from ShipBob directly.
Here’s how much the firm charges on a regular basis:
Key Features of ShipBob
Here are some of the characteristics that distinguish ShipBob from its competitors:
Every account gets free cloud-based software to manage orders, inventory, and other business activities. It gives you insight into your stock levels across warehouse locations and forecasts depletions, ensuring that you always have enough stock to satisfy demand. You may also monitor shipments and know where each current order is in the facility as it is handled.
Multichannel sellers may handle orders from a single dashboard and drill down into reports per channel for more information.
To examine other pricing possibilities, go to the billing page and choose between shipping carriers and speeds. It also gives a full itemization of each expense on your fulfillment invoice, which is updated daily and viewable down to each item on each order. This is the greatest degree of billing transparency in the business.
An image of ShipBob’s program (Source: GetApp)
ShipBob’s software keeps track of vital metrics and data for each account in order to provide sophisticated reports. This gives business owners information to assist them make strategic choices and build their company.
Peak fulfillment times, promotional effect, expenditure breakdowns, revenue of orders dispatched by day, sales by channel, predicted demand, sales and quantity of orders by zone, and much more may all be provided as reports.
Its 22 warehouses around the United States enable for efficient delivery. Many competitors, such as Red Stag and ShipMonk, have a network of just two or three fulfillment locations. Because of ShipBob’s extensive network, shipping times are typically quicker and prices are cheaper.
Clients may keep their merchandise in as many warehouses as they see fit for their client base, ensuring that orders are delivered to customers as promptly as possible. There are five worldwide warehouses available for merchants with a global presence.
ShipBob works with four shipping carriers—UPS, USPS, FedEx, and DHL—to provide each order with a variety of speed, pricing, and route choices.
Ground shipment is used as an economical alternative to accelerated air delivery in ShipBob’s 2-Day Express Shipping Program. When a client inputs their shipping destination address, the system checks the ZIP code and inventory levels at the closest fulfillment center to provide the assured “2-Day Express” option.
ShipBob charges a per-unit fee for kitting and packaging, as well as batch fulfillment and subscription service programs for non-traditional company models.
Although ShipBob can not generate bespoke packing components, the seller may supply branded or unique packaging for their shipments.
ShipBob has gained FDA accreditation for majority of its fulfillment centers, thanks to climate-controlled buildings and skilled personnel. This permits businesses selling FDA-regulated products (such as cosmetics, food and drinks, nutritional supplements, or medical equipment) to retain complete supply-chain compliance with state and municipal laws. Temperature control also helps to protect heat-sensitive commodities and avoid damage while they are being stored.
ShipBob, unlike other fulfillment providers, welcomes businesses of all sizes. Its Growth Plan is for new businesses that process less than 400 orders per month, and there is no minimum enrollment requirement.
Businesses may customise the company’s services to their requirements and make modifications as they grow using the self-service platform. Newcomers will find clear and extensive tools to assist them understand the fulfillment process and get the most out of their investment.
Integrations with ShipBob
ShipBob provides turnkey interfaces with all major ecommerce platforms. The majority of these direct integrations are two-way compatible and require about 30 seconds to three minutes to connect.
The firm also provides API options for bespoke connecting with systems for which turnkey integrations have not yet been established. This procedure takes longer and costs more money.
A comprehensive list of ShipBob’s current direct integrations may be found here:
- Shopify, Shopify Plus, BigCommerce, WooCommerce, Amazon, Walmart, eBay, Squarespace, Wix, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Squarespace, Square
- DHL, FedEx, UPS, USPS, Pachama, ShipStation, Rush are all freight and shipping companies.
- Order Desk, Package Bee, Cin 7, Zentail, Skubana, Inventory Planner, Cart Rover, SPS Commerce, Gorgias: operations, inventory, and order management
- Custom Packaging & Design Solutions: Arka
- Happy Returns, LoopReturns, and Returnly are examples of return management software.
- KickPay is a company that specializes in accounting, taxation, and finance.
- BackerKit is a crowdfunding platform.
Ease of Use with ShipBob
- Support: When you initially sign up with ShipBob, you’ll be assigned an implementation professional who will work with you to get everything set up, from shipping choices to connecting your online businesses. Throughout your engagement with the firm, the company provides the same level of assistance, assuring optimum simplicity of use and minimum blockages.
- ShipBob would cheerfully rectify any operational faults (such as picking errors, packing issues, order swaps, lost inventory, and fulfillment delays) within 90 days of the issue. Its typical policy is to cover all required shipping and reverse logistics costs to fix the error, or to credit orders up to $100 in manufacturer value.
- ShipBob has a 99.95 percent order fulfillment accuracy rating, with 99.89 percent of items arriving on time.
- Customer assistance may be reached by phone, email, or live chat. Customer assistance is available from 6 a.m. to 10 p.m. CST, seven days a week.
- Transparency: ShipBob’s software allows you to follow the status of each of your orders as they go through the facility. Transparency in billing is also offered through precise, itemized invoices that are updated on a daily basis.
Alternatives to ShipBob
Are you unsure which fulfillment business is the greatest fit for your needs? Our guide to the finest order fulfillment services can be found here.
Users’ Opinions on ShipBob
The majority of online evaluations for ShipBob are positive, particularly on well-known sites such as Trustpilot, where 74 percent of 400+ consumers rated their experience as “great.”
Many reviews praise their account manager’s response and expertise, identifying them by name and praising their responsiveness and knowledgeability. Others describe their experiences with ShipBob’s program, emphasizing its use in a variety of areas. The service’s two-day fast delivery option, according to some customers, helped them reduce shopping cart abandonment rates and shipping expenses overall.
Reviewers who mention the Growth Plan say it’s a little tricky to set up but worth it because of the influence it has on their small company.
Negative ratings account for a relatively tiny fraction of ShipBob’s Trustpilot reviews, while this figure is substantially larger on other sites. On G2, 18 of the 30 reviews are one-star, claiming misplaced product, billing conflicts, and the employment of unreliable couriers as reasons.
In recent months, there has been an increase in unfavorable ShipBob reviews, with consumers citing high prices and unfulfilled service level agreements (SLAs) for problem resolution. Clients from Australia and Europe accounted for the majority of the complaints.
Conclusion
ShipBob gives online companies of all sizes, including startups and atypical enterprises, access to enterprise-level order fulfillment and logistics. Its easy software integrates to all of your ecommerce tools and gives insight into every element of your fulfillment service thanks to an open API and thousands of pre-built turnkey connections.
ShipBob is a solid alternative for most small companies because of its simple and reasonable pricing, but its high storage charges, Amazon Prime incompatibility, and lack of special handling services may be an issue for certain sellers. To establish a solid fit between you and your fulfillment supplier, we suggest comparing different possibilities.
Whether you’re still not sure if ShipBob is appropriate for you, broker sites like FulfillmentCompanies.net can compare your demands to 500+ pre-screened organizations to determine the best match for your company. Furthermore, the service is entirely free to use.
Go to FulfillmentCompanies.net for more information.
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Frequently Asked Questions
Does ShipBob have a monthly fee?
A: ShipBob does not have a monthly fee.
Is ShipBob affordable?
How much does a fulfillment center charge?
A: A fulfillment center charge varies depending on the type of product and order volume.
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