SumUp Review: Is It Right for Your Business?

SumUp is a digital payment platform that helps small businesses manage their finances. The company seeks to revolutionize the way business owners use credit cards by offering them better terms, such as lower transaction fees and more flexible withdrawal limits. SumUp also includes other features like cash on delivery for online purchases, which can be used in conjunction with rewards programs at certain retailers.

sum up your review in one line example” is a mobile payment solution that allows users to make payments to merchants without the need of entering their bank account or credit card details. The service has been around for about 2 years and is available in over 50 countries. This service can be used by both businesses and individuals, with different plans for each.

SumUp-Review-Is-It-Right-for-Your-Business

SumUp is an online payment processing company that provides small companies flat-rate transaction pricing. It includes a mobile app as well as a patented mobile card reader for iPhone and Android smartphones. SumUp includes tools for creating and processing invoices, keeping track of cash flow, selling online gift cards, and collecting payments using virtual payment terminals. It also allows users to define numerous tax rates and guidelines for tax applications, as well as issue refunds and manage basic inventories.

SumUp is a website where you can find out more about

When Should You Use SumUp?

SumUp is one of the most cost-effective merchant services providers on the market as an end-to-end payment solution. There are no long-term commitments or monthly fees, and the transaction costs are low and reasonable. SumUp is best for small and seasonal retail enterprises that need a mobile solution, such as coffee shops, clothes stores, and vendors at farmer’s markets and trade exhibitions.

SumUp excels in the following tasks in particular:

  • Small enterprises in need of a mobile solution include: SumUp, a mobile card processing business, provides free mobile card readers and a free mobile app, as well as low transaction costs. SumUp is one of our recommended best credit card payment apps for its simple design and easy-to-use card processor. While it did not make our list of top mobile credit card solutions due to limited customer support hours and a lack of detailed POS features, it is one of our recommended best credit card payment apps for its simple design and easy-to-use card processor.
  • Seasonal companies and those that cater to tourists: SumUp does not charge extra costs for taking payments from international credit cards, which is great for retailers that depend on tourism for revenue.
  • Small companies searching for a free merchant account might consider the following: SumUp provides a pay-as-you-go membership, whereas no merchant account is completely free. This implies that consumers must only pay the supplier when they are compensated. Signing up for its services does not involve any monthly fees, starting expenditures, or protracted commitments.

Read our credit card processing guide to discover all you need to know about transaction fees and other fees associated with credit card processing.

When Should an Alternative Be Used?

  • Companies that are regulated or age-restricted: SumUp does not promote businesses that are regulated or age-restricted. Those who fall into this group should look into different merchant service providers that work with high-risk firms. Our top-rated high-risk merchant services companies give straightforward pricing and chargeback protection.
  • Businesses that require consistent cash flow should choose a dedicated retail merchant account or restaurant merchant account. SumUp has the ability to withhold funds at its discretion, so brick and mortar businesses that rely on quick payouts should choose a dedicated retail merchant account or restaurant merchant account.
  • Businesses that need booking and scheduling tools: Because SumUp lacks booking and scheduling integration capabilities, it is not the ideal option for businesses that require these services. Read our Square Payments review for a superior alternative payment processor integrated into an appointment app.
  • Multichannel sales for native ecommerce businesses: While the SumUp app allows you to monitor inventory, multichannel sales connectivity is not currently available for US users. We propose merchant service providers that support hosted online storefronts, such as Helcim.

Those considering joining SumUp are strongly urged to review the company’s list of prohibited firms. It lists the business models that SumUp does not support in order to meet the standards of its financial regulators and acquiring banks.

Overview of SumUp

SumUp is a website where you can find out more about

Pricing for SumUp

SumUp has no monthly fees and does not need you to sign a long-term contract. In addition, there are no setup costs, cancellation fees, or minimum transaction requirements to continue using the system. SumUp, on the other hand, imposes an unknown fee for chargebacks, according to its terms and conditions.

Types of payments and transaction fees:

  • 2.75 percent for every swipe, dip, and contactless transaction (including Google Pay and Apple Pay) made in person.
  • 3.25 percent + Virtual Terminal: 3.25% + $0.15 per transaction. Please note that the virtual terminal payment feature is not available to all business models. Contact SumUp’s support team for details..15 each transaction on the virtual terminal. Please keep in mind that not all company models can use the virtual terminal payment option. For further information, contact SumUp’s customer service staff.
  • 3.25 percent plus Mobile: 3.25% + $0.15 per payment made through a link to a web form sent by email or SMS.15 each payment made by an email or SMS link to a web form
  • Customers who purchase a SumUp gift card will get a 3.25 percent bonus plus Gift Cards: 3.25% + $0.15 for every SumUp gift card sold to customers.15.
  • 2.90 percent plus Invoice: 2.90% + $0.15 for each invoice paid online through a payment link.15 for each invoice paid online using a payment link.

To begin processing credit card transactions, SumUp customers must obtain a SumUp mobile card reader. SumUp’s card reader price begins at $9 and already includes EMV and contactless payment features, unlike Square, which offers a free card reader with each membership.

Alternatives to SumUp and Fees Comparison

Are you looking for low-cost credit card processing? Compare prices and discover the best solution for your company by visiting our guide to the cheapest credit card processing.

Features of SumUp

When compared to other merchant service providers on the market, SumUp is not the most complex solution—management capabilities are minimal, and the platform lacks critical features like chargeback protection and third-party interfaces. SumUp, on the other hand, as a third-party payment processor with mobile processing at its heart, provides a variety of features that are excellent for mobile startups and small enterprises.

  • SumUp includes a free payment app that you can install on your Android or iOS smartphone. It allows you and your team access to tools for receiving payments, processing sales, seeing or managing inventory, issuing invoices, and more, depending on responsibilities and permissions.
  • SumUp takes all major credit cards, including Google Pay and Apple Pay, for swiped, EMV, and contactless card payments. Mobile and virtual terminals are also used to receive payments for invoices and gift cards.
  • SumUp accepts cash, credit, and debit cards for payment processing. For your goods and services, you may add tips, give refunds, and assign and alter tax rates. If necessary, you may also turn off the cash payment feature.
  • Invoicing: In one spot, you can create, submit, and monitor all of your invoices. Incorporate a payment link into your invoices so that consumers may transfer you money quickly.
  • SumUp has its own unique credit card reader that serves as a three-in-one card reader. There are two versions, both of which can take swiped, EMV, and contactless payments, such as Google Pay and Apple Pay.
  • Dashboard of SumUp: When you log in to your SumUp account from a desktop, you’ll see the dashboard. It displays your overall sales income, which you may filter by time period or employee. You may also receive a brief overview of your previous transactions.
  • Adding employee accounts enables you to handle numerous transactions at the same time. Employees have the same permissions, which are restricted to processing sales and taking payments.
  • Inventory management: The Product Catalog tool provides basic inventory management functionality. Adding items, categories, and variations is part of this process. The sales tax function, which allows you to specify sales tax rates, is also enabled when you use this feature.
  • If you don’t have access to a card reader, you may take card payments using a virtual terminal, which enables you to input card data on your phone or computer. Customers that are interested in using this functionality should contact customer service.
  • SumUp conducts payments on a daily basis at no additional charge, and you can check the transfer status from your Dashboard of SumUp. If you’d want to change the frequency of your payments, you may contact customer service.
  • Gift Cards: SumUp’s app includes free customization options for digital gift cards, which you can subsequently send to your clients through a personalised URL. You may apply various gift card values, discounts, and even build bespoke designs for your clients to pick from.
  • Receipts: You may send digital receipts by SMS or email, or print receipts by connecting your terminal to a Bluetooth printer. SumUp’s app also allows you to personalize your receipts by changing your contact information and adding a personalized logo and message.

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Dashboard of SumUp

SumUp’s User-Friendliness

  • Two-step sign-up: SumUp’s two-step sign-up functionality allows you to create an account in minutes. You must, however, order a card reader, which will come in three to four business days.
  • Simple and intuitive platform: SumUp’s payment app is simple and intuitive to use. It’s simple to browse because to the clear design. The platform is user-friendly for those with no technological knowledge.
  • Integrations that aren’t plug-and-play: SumUp lacks crucial connectors such as site construction and accounting tools, in addition to chargeback protection.
  • Integrations using the Application Programming Interface (API) and Software Development Kit (SDK): While SumUp does not support third-party plug-and-play integrations, it does offer a number of APIs and SDKs for accepting international payments, adding user interface screens for customers with various business models, and more.

Customer Service at SumUp

On its website, SumUp’s support center offers a knowledgebase and FAQs. Within the app, there is also a “Support Tab” that allows you to email support queries directly using a contact template. SumUp’s support staff may be reached at 1-888-250-2164 from 9 a.m. to 7 p.m. Eastern time Monday through Friday.

What Users Have to Say About SumUp

SumUp has mixed reviews, albeit much of the comments is not from the United States since it is situated in Europe. Some major features, such as omnichannel tools, are only accessible to European clients, which may have an impact on the ratings. Users, on the other hand, love SumUp’s low cost and straightforward pricing. The system’s portability and simplicity of use have also been praised.

On the other hand, opinions on the provider’s customer service are varied, with the majority of good comments coming from consumers in Europe. The majority of SumUp’s negative comments centers on the need for more capabilities, such as customisable reports and integrations.

Conclusion

Overall, SumUp ticks most of the boxes for startup and small business users. This is evident with most of its positive reviews coming from solopreneurs and small business owners. It offers competitive pricing and a handy, inexpensive card reader with built-in chip and contactless processing. Small quick order restaurants will also find SumUp’s simple inventory management tools helpful. And while it does not provide third-party plug-and-play integrations, SumUp comes with API and SDK tools to help users customize their payment process to match their business model. SumUp is a website where you can find out more about to create a free account.

SumUp is a website where you can find out more about

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SumUp is a mobile payment app that allows users to accept payments from their customers. It’s an easy-to-use, convenient and secure way for individuals and businesses to receive payments. The “how does sumup work” is a question that people may ask when they are considering using the app.

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